Chevrolet Safety Recall & Warranty Service in Memphis, TN
Your safety is our top priority at Jim Keras Chevrolet. If your vehicle has an open GM factory safety recall or requires warranty service covered under GM Bumper-to-Bumper or Powertrain Warranty, our Certified Service team performs all authorized recall repairs at 100% zero cost to you.
Check Your Chevrolet for Open Safety Recalls by VIN
Enter your 17-digit Vehicle Identification Number (VIN) below to check if your Chevrolet has any outstanding factory safety recalls or customer satisfaction campaigns.
Have an open recall? Schedule your free recall repair at Jim Keras Chevrolet ?
Important Facts About Chevrolet Recalls & Warranty Coverage
Safety recalls are issued by General Motors or the National Highway Traffic Safety Administration (NHTSA) to fix potential defect risks. Here is what you need to know:
- * 100% Free Repairs: All safety recall parts, labor, and diagnostic steps are completely free of charge at Jim Keras Chevrolet
- * Genuine GM OEM Parts: Recall repairs are completed exclusively with genuine, factory-engineered GM replacement components
- * Authorized Techs Only: Only GM Certified Technicians are authorized to perform official recall repairs and log completion in GM's records
- * Bumper-to-Bumper Protection: 3-Year / 36,000-Mile GM limited warranty covers defects in factory materials and workmanship
- * Powertrain Protection: 5-Year / 60,000-Mile GM warranty (100,000 miles for HD Duramax®) covers engine, transmission, and drivetrain
- * Used Vehicles Included: Safety recalls apply to every owner of the vehicle, regardless of whether you bought new or used
How Recall & Warranty Repairs Work at Jim Keras Chevrolet
Three simple steps to resolve open recalls and warranty items:
1. VIN Verification & Parts Reservation
We run your VIN through GM's national service database to identify active campaign numbers and reserve official GM repair kits.
2. Zero-Cost Certified Service
Our factory-trained technicians install the required replacement parts according to strict General Motors repair bulletins at no charge.
3. National GM History Update
We officially log the recall completion in GM's central system, updating Carfax and clearing any safety hold notifications on your VIN.
Understanding Your Chevrolet Factory Warranty Coverage
Every new Chevrolet comes backed by General Motors factory warranties designed to protect your investment:
Bumper-to-Bumper Limited Warranty (3 Years / 36,000 Miles): Covers repairs on the entire vehicle including components, electrical systems, trim, and power accessories due to defects in materials or workmanship with zero deductible.
Powertrain Limited Warranty (5 Years / 60,000 Miles; 100,000 Miles for HD Duramax®): Covers major engine components, cylinder block, automatic transmission, torque converter, transfer case, and drive axle assemblies.
Why Choose Jim Keras Chevrolet for Recall & Warranty Service?
Trusted Chevrolet Certified Service in Memphis since 1949.
100% Free Recall Repairs
Safety recall repairs and labor costs are fully covered by General Motors.
GM Certified Technicians
Factory-certified mechanics trained directly by General Motors on official repair procedures.
Official GM Database Logging
Completion records logged directly into GM's national records to clear vehicle safety holds.
Memphis Owned
Locally owned family dealership serving Memphis and the Mid-South area.
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Recall & Warranty FAQ
Frequently asked questions about safety recalls and GM warranty coverage.
Where can I find my Chevrolet's 17-digit VIN?
Your VIN is located on the driver's side lower dashboard (visible through the windshield), on the driver's door pillar sticker, or on your vehicle registration and insurance cards.
Is there any cost for a factory safety recall repair?
No. All official safety recall repairs, OEM parts, and Certified Service labor costs are 100% covered by General Motors.
What happens if I bought my Chevrolet used? Do safety recalls still apply?
Yes! Safety recalls follow the vehicle regardless of vehicle age, mileage, or ownership transfers. Any current owner can receive free recall repairs at Jim Keras Chevrolet.
Schedule Recall & Warranty Service in Memphis
Jim Keras Chevrolet
2000 Covington Pike, Memphis, TN 38128
Service Direct: 901-329-2115
Department Hours
| Monday – Friday | 7:00 AM – 6:00 PM |
| Saturday | 7:00 AM – 1:00 PM |
| Sunday | Closed |