Our Reviews
Julius S|2025 Chevrolet Trax
Confirmed Service Customer
9/1/2025
I brought my 2025 Chevrolet Trax to your Certified service shop on 08/11/2025 because the engine light was on. On 08/18/25 Sevice called me stating my vehicle is ready for pickup. I paid for a oil change and received my key and vehicle. When I started my car the engine light came on. I had to leave my vehicle again. My vehicle still at Keras shop as of today 0/1/25 .
9/3/2025
We’re very sorry to hear about your experience and the frustration of not having your Trax returned to you in working order. Thank you for giving us the chance to address this. Your feedback is important, and we want to make sure you’re taken care of properly.
MEMPHIS, TN
Arleen S|2013 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Everyone was so nice Daniel was my advisor
9/11/2025
We’re happy to hear everyone was so nice and that Daniel took great care of you during your visit. We truly appreciate your kind words and look forward to serving you again with your Equinox!
MEMPHIS, TN
Tina A|2024 Chevrolet Trax
Confirmed Service Customer
9/10/2025
I had an excellent experience at the dealership, thanks to Daniel. He was professional, knowledgeable, and genuinely cared about making sure I was comfortable and informed throughout the process. Daniel answered all my questions with patience and clarity, and he went above and beyond to ensure everything went smoothly. His friendly attitude and commitment to great service made a big difference. I truly appreciated his help and would definitely recommend working with him to others. Outstanding customer service!
9/11/2025
We’re so glad to hear Daniel provided you with such an excellent experience. His professionalism, knowledge, and genuine care truly make a difference. We appreciate your recommendation and look forward to serving you again with your Trax!
MEMPHIS, TN
Stanley B|2022 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
Greeted soon as I pulled up with my vehicle Advisor Tate was very nice and helpful
9/3/2025
Thank you for sharing your experience with us! We’re glad to hear you were greeted right away and that your advisor was friendly and helpful. Providing quick, courteous service is always our goal, and it’s wonderful to know we delivered for you. We appreciate your feedback and look forward to serving you again!
MEMPHIS, TN
Parker S|2019 Chevrolet Trax
Confirmed Service Customer
9/12/2025
Daniel was super informative and friendly. I felt very taken care of.
9/15/2025
We’re so glad to hear Daniel was informative, friendly, and made you feel well taken care of. We truly appreciate your feedback and look forward to serving you again with your Trax!
MEMPHIS, TN
Johnny D|2025 Chevrolet Traverse
Confirmed Service Customer
9/11/2025
On time professional and keep me informed
9/11/2025
We’re glad to hear your visit was on time, professional, and that you were kept informed throughout the process. We truly appreciate your feedback and look forward to serving you again with your Traverse!
GERMANTOWN, TN
Percy C|2021 GMC 1500 Sierra
Confirmed Service Customer
9/17/2025
The experience was excellent. They got me checked in right away and got my vehicle back just as quick. The time it took to get it back was as promised. The most impressive was the fact that it was paid for by my GMC rewards.
9/17/2025
We’re so glad to hear your experience was excellent from check-in to completion, and that everything was done right on time. Even better that your GM Rewards covered the service! We look forward to serving you again with your Sierra!
MEMPHIS, TN
Robert B|2016 Chevrolet Sonic
Confirmed Service Customer
9/17/2025
Good
9/18/2025
We’re glad to hear everything went well with your Sonic service. We appreciate your feedback and look forward to helping you again in the future!
OAKLAND, TN
Larry H|2021 Chevrolet Tahoe
Confirmed Service Customer
9/17/2025
Excellent service on two Chevrolets under diligent supervision of Steve Jacobsen.
9/18/2025
We’re so glad to hear you received excellent service on both of your Chevrolets under Steve’s diligent supervision. We truly appreciate your trust and look forward to serving you again!
GERMANTOWN, TN
Kinlock B|2025 Chevrolet Blazer
Confirmed Service Customer
9/17/2025
Steve Jones is a very professional Service Tech; he always makes the visits more bearable. Having to bring my wife’s new Blazer back a few days later (throwing a code) is a real bummer, tho.
9/18/2025
We’re glad to hear Steve’s professionalism helps make your visits easier, but we're very sorry to hear your wife’s new Blazer had to come back in so soon with a code issue. We understand how frustrating that must be and appreciate your patience as we work to get it resolved quickly. Your trust means a lot to us.
COLDWATER, MS
Mitzi W|2023 GMC Terrain
Confirmed Service Customer
9/2/2025
They were good to me they did their best to make my wait comfortable
9/3/2025
Thank you for sharing this kind feedback! We’re glad we could help make your wait more comfortable and provide you with the care you deserve. We truly appreciate you trusting us with your Terrain and look forward to serving you again.
MILLINGTON, TN
Sheila J|2016 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Steve Hutchinson is the reason that l continue to bring my car to Jim Keras Chevrolet…. I feel that he tells me the truth about my car and that’s most important to me Therefore l have convinced my granddaughter and my grandson to have their car serviced at Jim Keras as well….THANK YOU STEVE HUTCHINSON !!!!!!!
9/15/2025
We’re so glad to hear Steve’s honesty and care keep you coming back and even inspire your family to service their vehicles with us. Your trust means the world. We truly appreciate you and your family!
MEMPHIS, TN
Janice A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/17/2025
My recent experience at your service department, which was significantly better than my prior experience. The professionalism, efficiency and overall customer care from Daniel.
9/18/2025
We’re so glad to hear your most recent visit was such a positive one and that Daniel’s professionalism, efficiency, and care stood out. We truly appreciate your feedback and look forward to serving you again with your Silverado!
BRIGHTON, TN
Stanley H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/17/2025
Great 👍
9/18/2025
We’re glad to hear everything went great with your Silverado service. We appreciate your feedback and look forward to helping you again in the future!
MEMPHIS, TN
Alan E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/3/2025
It was great! Brandon was absolutely am
BRANDON WOOD
9/3/2025
Thank you for the wonderful review! We’re so glad to hear that your experience was great and that our team made the process smooth for you. Enjoy your new Silverado 1500, and we look forward to helping you again in the future!
MEMPHIS, TN
Bertha C|2017 Chevrolet Traverse
Confirmed Service Customer
9/13/2025
The staff is very friendly and seems to be very good at their jobs,it's a better experience from a last Chevrolet dealership that I visited
9/15/2025
We’re so glad to hear our friendly staff made your visit a better experience than you’ve had elsewhere. We look forward to serving you again with your Traverse!
MEMPHIS, TN
John T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/19/2025
Replacement of battery and oil change were completed quickly however tires were not rotated as the repair receipt indicated.
9/22/2025
We're glad to hear your battery replacement and oil change were handled quickly, but we apologize that your tires were not rotated as indicated on the receipt. That should not have been overlooked, and I understand your frustration. We’d be happy to take care of the tire rotation for you at your convenience.
MILLINGTON, TN
Audrey C|2021 Chevrolet Blazer
Confirmed Service Customer
9/15/2025
Easy check in and quick service.
9/15/2025
We’re so glad to hear check-in was easy and your Blazer service was handled quickly. We look forward to serving you again!
BARTLETT, TN
Joseph H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2025
Great customer service and very fast timing on any service I've had to get on my vehicle.
9/15/2025
We’re glad to hear you’ve consistently received great customer service and quick turnaround times on your Silverado. We look forward to serving you again!
OAKLAND, TN
Henry S|2016 Chevrolet Tahoe
Confirmed Service Customer
9/17/2025
My AC is now a lot louder, someone took my Rhodes college ID sticker out of my car, and my tire pressure monitor sensors are not connected to my tires so I don't know what pressure they are at.
9/18/2025
We want to sincerely apologize for the issues you’ve experienced following your service visit. Your A/C being louder, the tire pressure sensors not reading properly, and especially the removal of your Rhodes College ID sticker are all unacceptable concerns, and we completely understand your frustration. We take matters like this very seriously. The service manager has been made aware of your comments.
RICHMOND, TN
Robbie J|2024 Chevrolet Tahoe
Confirmed Service Customer
9/26/2025
Great experience.
9/29/2025
We’re so glad to hear you had a great experience with your Tahoe service. Steve and the team will appreciate your kind words. We look forward to serving you again!
MEMPHIS, TN
Calvin W|2019 Chevrolet Tahoe
Confirmed Service Customer
9/30/2025
Great
10/1/2025
We’re glad to know you had a great experience with Steve and our service team. We appreciate your trust and look forward to assisting you again with your Tahoe!
MEMPHIS, TN
Twoine S|2023 Chevrolet Corvette
Confirmed Service Customer
9/30/2025
Friendly and very professional
10/1/2025
We’re glad to hear Daniel and the team provided you with friendly and professional service for your Corvette. We appreciate your trust and look forward to seeing you again!
BARTLETT, TN
Loretta L|2014 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Good job
9/11/2025
We’re glad to hear everything went well with your Equinox service. We appreciate your kind words and look forward to helping you again in the future!
MEMPHIS, TN
Lisa K|2018 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Jim Keras service dept is excellent. I rely on Steve Hutchison to keep me up to date on all maintenance needs. He is a pleasure to work with. I find Steve to always be professional and trustworthy.
10/6/2025
We’re so glad to hear you trust Steve and our service department to keep your Equinox running smoothly. Steve takes great pride in providing professional and reliable care. We look forward to seeing you again!
MEMPHIS, TN
Niki C|2024 Chevrolet Traverse Limited
Confirmed Service Customer
9/1/2025
Your salesman did not fix my truck correctly the last time I brought it in. They rotated my tires and did not adjust the tire sensor back. So, now I do not know which tire is actually low. However, they suggested that I buy new tires. I have only had my truck a year. I only drive from home to work. It is suggested that I change tires within 3-5 years or 50,000 miles. I am at neither. When I brought my truck in recently for a steering assist warning, of course the salesman Desi said they could not do anything until I purchased 2 tires and got an alignment. I thinks its highly disappointing at the lack of professionalism at this location. Because I am a woman, I am expected to believe anything and get ripped off. I will never bring my truck here again. I have given them 3 chances to do the right thing. Your salesman have no integrity.
9/3/2025
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the frustration it caused. Please know that we take your concerns seriously. Our goal is never to make any customer feel taken advantage of, and professionalism and integrity are expectations for our entire team.
MEMPHIS, TN
Ingamar S|2014 Chevrolet Malibu
Confirmed Service Customer
9/10/2025
Always a pleasant visit!!
9/11/2025
We’re so glad to hear every visit with us is a pleasant one. Desi and the team will appreciate your kind words. We look forward to serving you again with your Malibu!
ARLINGTON, TN
Stuert L|2025 GMC Sierra 1500
Confirmed Service Customer
9/12/2025
Emery was super nice and it was quicker than i thought it would be. 7500 mile service and diesel oil change - 1 hour
9/15/2025
We’re glad to hear Emery took great care of you and that your service was completed quicker than expected. We appreciate your kind words and look forward to helping with your Sierra again!
MEMPHIS, TN
Thomas H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
Thanks
9/15/2025
We appreciate your feedback and are glad we could take care of your Silverado. We look forward to serving you again in the future!
MEMPHIS, TN
Kimberly W|2025 Chevrolet Suburban
Confirmed Sales Customer
9/12/2025
The team made buying a car easy.
7*9558
9/15/2025
We’re so glad to hear our team made your purchase easy and enjoyable. Congratulations on your new 2025 Suburban, and we appreciate you choosing us!
GERMANTOWN, TN
Contract G|2024 Chevrolet Tahoe
Confirmed Service Customer
9/29/2025
The service team was very professional and efficient throughout the entire process from the scheduling of the appointment to the service department staff to the cashier. Excellent customer service is definitely priority one with this dealership.
9/29/2025
We’re thrilled to hear our service team provided professional and efficient care from start to finish, and that you felt excellent customer service was the top priority. We look forward to serving you again with your Tahoe!
MEMPHIS, TN
Tony S|2014 Chevrolet Equinox
Confirmed Service Customer
10/7/2025
Courteous,polite. And had me in an out within a hour. Love that!!!
10/7/2025
We’re thrilled to hear Desi and the team provided courteous, efficient service and got you in and out so quickly. We appreciate your kind words and look forward to helping with your Equinox again!
MEMPHIS, TN
Thelma P|2022 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Very good and Daniel was excellent
9/15/2025
We’re so glad to hear your experience was very good and that Daniel provided excellent service. We appreciate your kind words and look forward to serving you again with your Equinox!
MEMPHIS, TN
Bertis E|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
9/18/2025
I brought my Silverado in for service and Steve Hutchinson and his team did a super job on my truck. They did the services in a timely manner. Everyone was very helpful and I back on the road again.
9/19/2025
We’re so glad Steve and his team took great care of your Silverado and got the service done quickly. We appreciate your kind words about everyone being helpful and are happy to hear you’re back on the road again. We look forward to serving you next time!
COLLIERVILLE, TN
Odie W|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
9/18/2025
A one customer service. Mr Dez made me very happy.
9/19/2025
We’re so glad to hear you received A+ customer service and that Desi made you very happy. We truly appreciate your kind words and look forward to serving you again with your Cruze!
MEMPHIS, TN
Kevin P|2016 Chevrolet Colorado
Confirmed Service Customer
9/19/2025
Even though it was just a tune up you can provide a little extra like vacuum, window cleaning.
9/19/2025
Thank you for your feedback. We’re glad to hear your tune-up went well.
MEMPHIS, TN
Mark M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
warrant work for axle lockers
9/24/2025
We’re glad we could take care of the warranty work on your Silverado. We look forward to serving you again in the future!
OAKLAND, TN
Anthony W|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
I was welcomed as soon as I pulled into the bay with greetings and a smile.
9/25/2025
We’re so glad to hear you were greeted with a warm welcome and a smile as soon as you pulled in. We look forward to serving you again with your Silverado!
CORDOVA, TN
Cynthia B|2021 Chevrolet Blazer
Confirmed Service Customer
9/27/2025
Desi is the best , very pleased with the efficiency and professionalism.
9/29/2025
We’re so glad to hear Desi’s efficiency and professionalism made your service visit such a positive experience. We truly appreciate your kind words and look forward to serving you again with your Blazer!
LAKELAND, TN
Kelly T|2022 Chevrolet Tahoe
Confirmed Service Customer
9/28/2025
In and out quickly. Steve gave good guidance.
9/29/2025
We’re glad to hear Steve provided good guidance and that your Tahoe service was quick and easy. We appreciate your kind words and look forward to serving you again!
MEMPHIS, TN
Janelle M|2021 Chevrolet Blazer
Confirmed Service Customer
10/8/2025
Excellent service
10/8/2025
We’re so glad to hear you received excellent service from Emery and the team. We appreciate your trust and look forward to helping with your Blazer again in the future!
MEMPHIS, TN
Karlita W|2014 GMC 1500 Yukon
Confirmed Service Customer
9/23/2025
Great customer service
9/23/2025
We’re so glad to hear you received great customer service. We look forward to serving you again with your Yukon!
MEMPHIS, TN
Larry M|2026 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
George, Rachel and Mike were great!
9/23/2025
We’re so glad to hear our team took great care of you. We appreciate your feedback and look forward to serving you again!
MEMPHIS, TN
Ralph B|2023 Chevrolet Tahoe
Confirmed Service Customer
9/29/2025
They found nothing wrong
9/30/2025
We appreciate you bringing your Tahoe in for service. We’ll be here if you need us in the future!
MEMPHIS, TN
John G|2018 Chevrolet Suburban
Confirmed Service Customer
10/8/2025
Steve H is the best. Highly efficient and knowledgeable
10/8/2025
We couldn’t agree more. Steve is the best! We’re glad his efficiency and expertise made your service visit such a great experience. We appreciate your trust and look forward to seeing you again!
MEMPHIS, TN
Darron L|2021 Chevrolet Traverse
Confirmed Service Customer
10/15/2025
Very perfessional an so far vehicle rides great
10/15/2025
Thank you for the great feedback. We’re happy to hear Desi provided professional service and that your vehicle is riding great.
MEMPHIS, TN
Hesley C|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
Steve Hutchison and team made it smooth from start to finish!
10/16/2025
We’re glad to hear that Steve and our service team made everything smooth from start to finish. We appreciate your business and look forward to serving you again.
MEMPHIS, TN
Joyce M|2020 Chevrolet Trax
Confirmed Service Customer
10/15/2025
Great service and even better advisors
10/16/2025
We’re thrilled to hear you received great service and that our advisors made your visit such a positive experience. We appreciate your business and look forward to seeing you again.
OSCEOLA, AR
Lakree R|2017 GMC Yukon
Confirmed Service Customer
10/22/2025
This was my very first time visiting a Chevrolet dealership and my experience was GRAND. STEVE JONES did an awesome job not only listening to my needs, but making sure EVERYTHING I had a concern about was taken care of. STEVE JONES IS AWESOME !!!!!!
10/23/2025
We’re thrilled to hear that your first visit to a Chevrolet dealership was such a GRAND experience. Steve truly is awesome, and we’re glad he took great care of you and made sure all your concerns were addressed. We appreciate your kind words and look forward to seeing you again.
MEMPHIS, TN
Alicia B|2018 Chevrolet Malibu
Confirmed Service Customer
10/24/2025
The maintenence guys work at Jim Keras are the best very knowledgeable,friendly and get the job done and keep you informed what going to happen and what they are going to do .l am very proud and pleased to have my Chevrolet service there.
10/27/2025
We’re thrilled to hear that our maintenance team provided knowledgeable, friendly, and thorough service. It means a lot to know you trust us with your Chevrolet and feel proud to have it serviced here. We truly appreciate your kind words and look forward to seeing you again.
MEMPHIS, TN
Lesia H|2023 Chevrolet Tahoe
Confirmed Service Customer
9/19/2025
I was told from a previous appointment first my oil change that I soon will need rear brakes... so I waited a couple weeks went back in to have rear brakes changed to find out the rear brakes were find but I needed front brakes and the rotors had wore down metal to metal. I dont understand how that happen why the service shop tell me rear when the front was in bad need of changing
9/22/2025
Thank you for sharing your experience. We're very sorry for the confusion and frustration you encountered. Being told your rear brakes would need attention, only to return and find out it was actually your front brakes and rotors in urgent need, is not the clarity or consistency you should expect from us.
WEST MEMPHIS, AR
Mary H|2017 Chevrolet Malibu
Confirmed Service Customer
9/23/2025
My auto battery required two boosts approximately 45 minutes apart. I called Jim Keras to see if I could bring my car in for a battery check. My battery was purchased eight months prior from Jim Keras Chevrolet. It was determined that I had a faulty battery & the battery was replaced under warranty. The wait was two and one half hours for a battery check , and replacement.
9/24/2025
Thank you for sharing your experience. We know your time is valuable, and we’ll be reviewing your comments with our team to see how we can improve turnaround for warranty checks and replacements. We truly appreciate your patience and your trust in us.
BARTLETT, TN
Michael B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/26/2025
Great service and helped get me in and out to make my appointment!
9/26/2025
We’re glad to hear Emery and the team provided great service and got you in and out quickly so you could make your appointment. We appreciate your trust and look forward to helping with your Silverado again!
OAKLAND, TN
Paul T|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/10/2025
I had my compressor replaced three months earlier and I paid $2000. Now three months later you tell me my condenser has gone bad and it’s another almost $2000. We both know these are related as the first repair was not done properly. Nobody’s AC goes out within three months. Jim kerad took advantage of me..
10/14/2025
We’re sorry to hear about your frustration and understand how disappointing that situation must feel. AC repairs can be complex, and while the compressor and condenser are part of the same system, failure of one doesn’t always indicate an issue with the other.
MEMPHIS, TN
Frederic D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/20/2025
Desi and Associates very professional and patient.
10/23/2025
We’re happy to hear that Desi and our team provided professional and patient service during your visit. We truly appreciate your business and look forward to seeing you again.
CORDOVA, TN
Priscilla S|2021 Chevrolet Blazer
Confirmed Service Customer
10/28/2025
My experience was wonderful and my advisor Daniel was very helpful.
10/28/2025
We’re so glad to hear that you had a wonderful experience and that Daniel provided such helpful service. We truly appreciate your kind words and look forward to seeing you again.
MEMPHIS, TN
Charles F|2007 Chevrolet Avalanche
Confirmed Service Customer
9/21/2025
It was professional
9/22/2025
We’re glad to hear your service experience was professional. We appreciate your feedback and look forward to helping with your Avalanche again in the future!
MEMPHIS, TN
Kevin H|2020 Chevrolet Traverse
Confirmed Service Customer
9/29/2025
Everyone was extremely friendly and my vehicle was serviced pretty quickly.
9/29/2025
We’re so glad to hear everyone was friendly and that your Traverse was serviced quickly. We look forward to serving you again!
CORDOVA, TN
Jeremy T|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/29/2025
Uriah did good
URIAH COX
9/29/2025
We’re glad to hear Uriah did a good job helping you with your new Trailblazer. We appreciate you choosing us
NESBIT, MS
Georgia B|2020 Chevrolet Trax
Confirmed Service Customer
9/29/2025
Good service!
9/29/2025
We’re so glad to hear you received good service on your Trax. We look forward to serving you again!
MEMPHIS, TN
Jaoquin S|2026 Chevrolet Colorado
Confirmed Sales Customer
9/29/2025
Good
ETHAN HENSLEY
9/29/2025
We’re glad to hear everything went well with your Colorado purchase. Congratulations on your new truck, and we truly appreciate you choosing us!
MEMPHIS, TN
Elmer M|2024 Chevrolet Blazer
Confirmed Service Customer
10/11/2025
the service was great.
10/14/2025
We’re glad to hear you had a great experience and appreciate you trusting us with your Blazer. We look forward to seeing you again next time!
MEMPHIS, TN
Rhonda D|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/20/2025
Vehicle seems to be running rough since the service appt
10/23/2025
We’re sorry to hear your vehicle hasn’t been running as smoothly as expected since your last visit. We’d like the opportunity to take another look and make sure everything is performing properly. Please reach out to us directly at your earliest convenience so we can schedule a time that’s convenient for you.
MEMPHIS, TN
Leah L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/20/2025
Fast and friendly service
10/23/2025
We’re glad to hear you received fast and friendly service from Steve and our team. We appreciate your business and look forward to seeing you again.
OLIVE BRANCH, MS
Lekeith G|2018 GMC 1500 Sierra
Confirmed Service Customer
11/7/2025
GREAT!
11/7/2025
We’re glad to hear you had a great experience with Desi and our service team. We appreciate your business and look forward to seeing you again.
MEMPHIS, TN
Larry H|2016 Chevrolet Corvette
Confirmed Service Customer
11/7/2025
Excellent service by Steve Hutchinson.
11/10/2025
We’re so glad to hear that Steve provided excellent service and took great care of your Corvette. We truly appreciate your business and look forward to seeing you again.
GERMANTOWN, TN
Charles W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
Great customer service 👍🏾
10/14/2025
We’re glad to hear you received great customer service from Steve and the team. We appreciate your business and look forward to seeing you again!
MEMPHIS, TN
Roy B|2026 Chevrolet Colorado
Confirmed Sales Customer
10/16/2025
quick and smooth and no complaints!
JAMES OWENS
10/16/2025
We’re happy to hear your experience was quick, smooth, and completely hassle-free. Alex and our team appreciate your business and hope you’re enjoying your new 2026 Chevrolet Colorado. Thanks for choosing us.
MARION, AR
Mildred G|2018 Chevrolet Malibu
Confirmed Service Customer
10/22/2025
Professional
10/23/2025
We’re happy to hear that you received professional service from Desi and our team. We appreciate your business and look forward to serving you again.
MEMPHIS, TN
Randy G|2023 Chevrolet Tahoe
Confirmed Service Customer
10/22/2025
Staff and service were Excellant!
10/23/2025
We’re so glad to hear you received excellent service from Emery and our team. We appreciate your business and look forward to seeing you again.
PIPERTON, TN
Sara K|2017 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
I always receive good service at Jim Keras Chevrolet.
10/30/2025
We’re so glad to hear you consistently receive great service from Steve and our team. We truly appreciate your loyalty and look forward to continuing to take care of you and your Equinox.
MEMPHIS, TN
Barbara J|2014 Chevrolet Camaro
Confirmed Service Customer
10/29/2025
From the beginning, when I pulled up with l Service Advisor. Daniel... From Chris always perfect greeting with a smile ;To the check out experience with the cashier Amanda;... Kudos 👏 👏 👏 👏 Bobby for your Team!!!! 👍. EXCELLENT CUSTOMER SERVICE! COURTEOUS, EXCELLENT, PROFESSIONAL
10/30/2025
We’re thrilled to hear that Daniel, Chris, Amanda, and the rest of Bobby’s team delivered such excellent, courteous, and professional service. Your kind words mean a lot to all of us, and we’re so glad your experience was positive from start to finish. We truly appreciate your business and look forward to seeing you again.
MEMPHIS, TN
Dan J|2011 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
My visit is always good. Through Desi y’all fix my every need. Love you guys and thank you 🙏🏽 so much. ❤️
10/30/2025
We’re always happy to hear that your visits are consistently great and that Desi takes such good care of you. We truly appreciate your loyalty, your kind words, and the trust you place in our team.
MEMPHIS, TN
Ruby R|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/3/2025
Staff is Always Friendly/ Welcoming! Service was fast and efficient.
11/3/2025
We’re so glad to hear that Daniel and our team provided fast, efficient service and that you always feel welcomed when you visit. We truly appreciate your loyalty and look forward to seeing you again.
Memphis, TN
Joyce P|2019 Buick Enclave
Confirmed Service Customer
11/7/2025
Very professional and got done with the service very fast
11/10/2025
We’re so glad to hear that Desi and our service team provided professional and efficient service. We appreciate your business and look forward to seeing you again.
BARTLETT, TN
Mark H|2022 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Desi is an outstanding customer service rep. The most frustrating aspect is the amount of time it takes to completed basic services such as an oil change.
10/14/2025
Thank you for the kind words about Desi. We also appreciate your honest feedback about wait times. We know your time is valuable, and we’re actively working to improve scheduling and workflow to make routine visits like oil changes quicker and more efficient. We hope to make your next visit a smoother one.
GERMANTOWN, TN
Robert B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
Steve my service rep always takes good care of me
10/16/2025
We’re so glad to hear that Steve consistently takes great care of you. We appreciate your loyalty and the kind words.
GERMANTOWN, TN
Dennis M|2022 Chevrolet Tahoe
Confirmed Service Customer
10/27/2025
The entire experience was simple and convenient. Drop off and pick up were a breeze. My issue was resolved and the service was almost $100 less than the estimate. My Service Advisor, Daniel Montoya was great. He let me know what to expect, and kept me up to date on the shop's progress. This was an all-around great experience. Dennis M.
10/27/2025
We’re thrilled to hear that Daniel provided such a smooth and transparent experience from start to finish. It’s also great to know your service was convenient, fairly priced, and resolved quickly. We appreciate your trust in our team and look forward to seeing you again.
MILLINGTON, TN
Elizabeth D|2019 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
Desi is always Excellent in service and knowledge.. very helpful.. always a pleasure
10/27/2025
We’re so glad to hear that Desi continues to provide excellent, knowledgeable, and helpful service. It’s always a pleasure taking care of you and your vehicle. We appreciate your loyalty and look forward to seeing you again.
WEST MEMPHIS, AR
Richard J|2019 Chevrolet Colorado
Confirmed Service Customer
10/30/2025
The issue was clearly communicated and addressed in a timely manner. The problem was a faulty temperature sensor and thermostat. It was inconvenient being without a vehicle for 2 days but I expected that. However, 2 days out from the repair I have a coolant leak that I haven't had a chance to locate yet, so I'm not sure of the cause.
10/30/2025
We’re glad to hear that the initial issue was communicated clearly and resolved promptly, though we’re sorry to learn about the new coolant concern. We’d like to take another look to ensure everything is operating properly and make this right for you. Please reach out to Steve or our service team at your earliest convenience so we can schedule a follow-up visit.
WEST MEMPHIS, AR
George L|2025 Chevrolet Suburban 1500
Confirmed Service Customer
11/6/2025
Great service manager
11/7/2025
We’re glad to hear that Steve provided great service and took excellent care of you and your Suburban. We truly appreciate your business and look forward to serving you again.
GERMANTOWN, TN
Tiffany K|2022 Chevrolet Tahoe
Confirmed Service Customer
11/8/2025
Brandon Wood was the Best salesman ever!! He was very down to earth and not pushy. I liked that he educated me on some information that I didn't know. He was the only reason why I came back to that dealership.
11/10/2025
We’re so glad to hear that Brandon made such a positive impression and provided a friendly, informative experience without any pressure. It’s wonderful to know he earned your trust and brought you back to the dealership. We truly appreciate your kind words and your business.
MEMPHIS, TN
Diedra L|2023 Buick Envision
Confirmed Service Customer
10/29/2025
Great customer service, patient, attentive and knowledgeable.
10/30/2025
We’re delighted to hear that Steve provided great customer service and was patient, attentive, and knowledgeable throughout your visit. We truly appreciate your kind words and look forward to serving you again.
Memphis, TN
Geraldine W|2019 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Prompt and courteous
10/30/2025
We’re so glad to hear that Steve and our team provided prompt and courteous service during your visit. We appreciate your business and look forward to seeing you again.
ARLINGTON, TN
Roger S|2017 Chevrolet Traverse
Confirmed Service Customer
10/29/2025
Very professional
10/30/2025
We’re glad to hear you received very professional service from Desi and our team. We appreciate your business and look forward to serving you again.
OAKLAND, TN
Donna B|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/29/2025
They charged us almost $800 more than our extended warranty. Won’t ever go their again!
10/30/2025
We’re sorry to hear about your frustration and appreciate you taking the time to share your feedback. We understand how disappointing unexpected repair costs can be. It’s important to note that extended warranty providers determine which parts and labor are covered, as well as what portion of a repair is the customer’s responsibility. The dealership is required to follow those guidelines and collect only what the warranty company does not authorize for payment.
WEST MEMPHIS, AR
James A|2016 GMC 1500 Sierra
Confirmed Service Customer
10/29/2025
Excellent as always.
10/30/2025
We’re so glad to hear your experience was excellent as always. We truly appreciate your continued trust in Steve and our team and look forward to serving you again.
EADS, TN
Russell A|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/29/2025
Uriah was great!
URIAH COX
10/30/2025
We’re thrilled to hear that Uriah provided such a great experience during your visit. Congratulations on your new 2026 Chevrolet Tahoe, and thank you for choosing us.
ARLINGTON, TN
Thomas T|2024 Chevrolet Traverse
Confirmed Service Customer
11/6/2025
good
11/6/2025
We’re glad to hear you had a good experience with Steve and our service team. We appreciate your business and look forward to serving you again.
CORDOVA, TN
Janelle M|2021 Chevrolet Blazer
Confirmed Service Customer
11/6/2025
Steve was kind. He took really good care of my vehicle. Everyone in the service department is great!
11/7/2025
We’re so glad to hear that Steve took great care of your vehicle and that our entire service team made your visit a positive one. We truly appreciate your kind words and look forward to seeing you again.
MEMPHIS, TN
Emma S|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/8/2025
I got oil change got my suv back and had to take it back due to vibrating however they fixed it....they should have checked everything before i left. I had to miss a day of work..
11/10/2025
We’re very sorry for the inconvenience and the time you lost from work. While we’re glad the vibration issue was resolved quickly, your vehicle should have been thoroughly checked before leaving the first time. We truly appreciate your patience and the opportunity to make things right.
MEMPHIS, TN
Carrol N|2017 Chevrolet Traverse
Confirmed Service Customer
10/28/2025
Everything was professional
10/30/2025
We’re happy to hear that everything about your visit was handled professionally. Desi and our team appreciate your trust and look forward to serving you again.
MEMPHIS, TN
Shun M|2014 Chevrolet Impala
Confirmed Service Customer
10/28/2025
No complaints
10/30/2025
We’re glad to hear you had a smooth visit with no complaints. We appreciate your business and look forward to serving you again.
MEMPHIS, TN
Allen S|2024 Chevrolet Blazer
Confirmed Service Customer
11/1/2025
Great service with a smile.
11/3/2025
We’re so glad to hear that Daniel provided great service with a smile. We truly appreciate your business and look forward to serving you again.
ROSSVILLE, TN
Kenneth S|2015 Chevrolet Corvette
Confirmed Service Customer
11/7/2025
Excellent service as always. Got me in and out in good time. Well pleased with vehicle after service.
11/7/2025
We’re thrilled to hear that Emery and our team provided excellent service and got you in and out efficiently. We’re glad you’re pleased with your Corvette’s performance after service and appreciate your continued trust in us.
BARLETT, TN
Scarlett S|2018 Buick Encore
Confirmed Service Customer
11/7/2025
They took care of all my needs with knowledge and care ! They corrected the mistake from the Buick dealership without any trouble.
11/7/2025
We’re so glad to hear that Steve and our service team were able to take care of all your needs with knowledge and care, and that everything was corrected quickly and easily. We appreciate your trust and look forward to serving you again.
MEMPHIS, TN
Willie W|2023 Chevrolet Tahoe
Confirmed Service Customer
11/10/2025
I still have the same problem I came in for.
11/11/2025
We’re very sorry to hear that your original concern hasn’t been fully resolved. That’s not the experience we want for our customers. We appreciate your patience and the opportunity to make things right.
MEMPHIS, TN
Lisa K|2016 Chevrolet Colorado
Confirmed Service Customer
11/13/2025
I came in because my oil light was on saying it was low. There was no leaking oil in the place I parked. I had the oil changed in July on a Tuesday and was back on Thursday because my check engine light was on and when I got there they did a test on it and said it was sucking air and then they were looking under the hood. They found when the oil was changed the cap was not put on. I wasted gas , my time to come back and get the problem solved. When I was there last week, asked if was possible that the correct amount of oil was put in. I was told that it was done on a machine based on my truck size. But wss told that there was some customers that had the same problem and there could have been a problem with the calculation. I had to buy a quart of oil before I could bring the truck in. I had to have another quart in and said that it was 2 quarts low. I have had my truck for 9 years and never had this problem before now.
11/13/2025
Thank you for taking the time to share your experience. We appreciate the detail you provided. We will pass along the info to the service manager.
CORDOVA, TN
Charles R|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/17/2025
Everyone was wonderful!
9/18/2025
We’re so glad to hear everyone was wonderful during your visit. We look forward to serving you again with your Trailblazer!
Boynton Beach, FL
Irvin W|2020 Chevrolet Traverse
Confirmed Service Customer
9/19/2025
great
9/22/2025
We’re glad to hear your experience was great. We appreciate your feedback and look forward to serving you again with your Traverse!
MEMPHIS, TN
Monica S|2025 Chevrolet Trax
Confirmed Service Customer
10/7/2025
The coffee was fresh and really good.
10/7/2025
We’re so glad you enjoyed the fresh coffee and your visit with us. We’ll be ready with another hot cup next time you stop in!
MARION, AR
Tony S|2014 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
Desi is very professional and courteous, took care all my needs
10/16/2025
We’re happy to hear that Desi provided professional and courteous service and made sure all your needs were taken care of. We appreciate your kind words and look forward to seeing you again.
MEMPHIS, TN
Paul L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
Great service writer and sales clerk
10/16/2025
We’re glad to hear you received great service from Steve and our team. We appreciate your business and the kind words.
BYHALIA, MS
Deborah C|2022 Chevrolet Traverse
Confirmed Service Customer
10/19/2025
EXCELLENT SERVICE !
10/23/2025
We’re so glad to hear you received excellent service from Steve and our team. We truly appreciate your kind words and look forward to serving you again.
MEMPHIS, TN
Devin M|2025 Chevrolet Trax
Confirmed Service Customer
10/31/2025
It was a nice and chill experience, I understood there was going to be a little bit of a weight
10/31/2025
We’re glad to hear your visit was a nice and relaxed experience. Daniel and our team value your business and look forward to seeing you again.
Memphis, TN
Derek F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Great service
11/10/2025
We’re glad to hear you received great service from Desi and our team. We appreciate your business and look forward to serving you again.
MEMPHIS, TN
Barbara W|2016 Chevrolet Traverse
Confirmed Service Customer
11/8/2025
Everything was done in a timely manner.
11/10/2025
We’re so glad to hear everything was completed in a timely manner and that you’re pleased with your service experience. We appreciate your business and look forward to seeing you again.
BARTLETT, TN
Alejandro M|2019 Chevrolet Impala
Confirmed Service Customer
11/12/2025
Fast and easy! 100% Recommended!!!
11/12/2025
We’re so glad to hear your visit was fast and easy. We appreciate the recommendation and look forward to seeing you again!
BARTLETT, TN
Nathan G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/15/2025
It was late in the workday, and I got the same great service as if it was first thing in the morning. Thanks!
11/17/2025
It’s great to know that even late in the workday, Steve and our team delivered the level of service you deserve. We appreciate your business and are always here to help.
MEMPHIS, TN
John G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/10/2025
Great job
10/14/2025
We appreciate the great feedback and are glad to hear Emery and the team took good care of you. We look forward to seeing you again!
ATOKA, TN
Richard H|2019 Chevrolet Tahoe
Confirmed Service Customer
10/17/2025
Steve was great, he went over everything and any future service that we needed.
10/17/2025
We’re happy to hear that Steve took the time to review everything with you and discuss your future service needs. We appreciate your trust in our team and look forward to seeing you again.
LAKELAND, TN
Ashley G|2020 Chevrolet Equinox
Confirmed Service Customer
10/24/2025
Excellent! No complaints! Thanks so much!
10/24/2025
We’re thrilled to hear you had an excellent experience with Steve and our team. We appreciate your kind words and look forward to serving you again.
MEMPHIS, TN
Tarrance J|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
Great place, nice people 👍🏾
10/24/2025
We’re glad to hear you had a great experience and found our team friendly and welcoming. We appreciate your business and look forward to seeing you again.
MEMPHIS, TN
Carolyn R|2020 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
Problem turned out to be my battery which was still under warranty.
10/27/2025
We’re glad our team was able to quickly identify the issue and get your battery replaced under warranty. We appreciate your business and look forward to serving you again.
MEMPHIS, TN
Joe M|2004 Chevrolet Tahoe
Confirmed Service Customer
10/27/2025
Excellent
10/27/2025
We’re glad to hear you had an excellent experience with Steve and our service team. We appreciate your business and look forward to seeing you again.
LAKELAND, TN
Omar N|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/10/2025
The job good
11/10/2025
We’re glad to hear that Daniel and our service team did a good job taking care of your Silverado. We appreciate your business and look forward to serving you again.
SAN LUIS, AZ
Lloyd J|2020 Chevrolet Blazer
Confirmed Service Customer
11/13/2025
Desi the service advisor is always courteous!
11/14/2025
We’re glad to hear that Desi continues to provide courteous and attentive service. He truly takes pride in taking great care of our customers.
MEMPHIS, TN
Alfred B|2026 Chevrolet Traverse
Confirmed Sales Customer
11/20/2025
It was great everyone was so nice and very helpful
GEORGE GULLY
11/20/2025
Thanks so much! Great to hear that George and the team made your visit easy and welcoming. We appreciate you choosing us. Enjoy your new Traverse!
MEMPHIS, TN
Matthew H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/20/2025
George and Rachel were both fantastic to work with and made my buying experience as easy as possible. I will continue to use them for vehicle needs for years to come.
GEORGE GULLY
11/20/2025
Thank you for your feedback. We’re pleased to know that George and Rachel provided a smooth, hassle-free experience during your purchase. We appreciate your continued confidence in our team and look forward to serving you again.
MEMPHIS, TN
Cassandra H|2021 Chevrolet Malibu
Confirmed Service Customer
11/11/2025
I was greeted with a warm welcome from Desi. The cashier is always nice and friendly.
11/11/2025
We’re so glad to hear that Desi greeted you with a warm welcome and that our cashier team made your visit just as pleasant. We truly appreciate your kind words and look forward to seeing you again.
MEMPHIS, TN
Natalie G|2015 Chevrolet Cruze
Confirmed Service Customer
11/14/2025
Over charging me
11/17/2025
We're very sorry to hear that you left feeling overcharged. That’s never the experience we want for our customers. Please reach out to your service advisor.
BRANDON, FL
Angel H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/19/2025
All went well very professional and courteous
ETHAN HENSLEY
11/19/2025
Thanks so much! Great to hear Ethan took such good care of you and made the process easy. We appreciate you choosing us and hope you enjoy your new Trailblazer!
BRIGHTON, TN
Marilyn R|2026 Chevrolet Equinox
Confirmed Service Customer
11/21/2025
No problems
11/24/2025
We’re glad to hear your service visit went smoothly with no issues. Steve and our team appreciate your feedback and your business. We’re here anytime you need us!
BARTLETT, TN
Nina R|2016 Chevrolet Colorado
Confirmed Service Customer
11/22/2025
Took the vehicle in for an oil change and was told one hour and they were finished within the hour. No sitting around for three to four hours for service. Great job 👏
11/24/2025
We’re glad to hear your oil change was completed within the promised hour. That’s exactly the level of efficiency we strive for. Daniel and our service team appreciate your kind words, and we’re grateful you chose us.
MEMPHIS, TN
Sherri A|2018 GMC Yukon
Confirmed Service Customer
11/26/2025
Rodney Gray is always helpful. Great customer service.
12/4/2025
We’re glad to hear Rodney consistently provides you with great customer service. That means a lot to our team. We also appreciate you trusting us with your GMC Yukon and look forward to serving you again whenever you need us!
ATOKA, TN
Jose C|2022 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Daniel was great
12/4/2025
We’re glad to hear Daniel took great care of you. We appreciate you trusting us with your Chevrolet Equinox and look forward to helping you again in the future.
CORDOVA, TN
Carnell C|2019 Chevrolet Tahoe
Confirmed Service Customer
11/26/2025
Excellent customer service and support.
12/4/2025
We’re glad to hear you received excellent customer service from Daniel and our team. Your trust means a lot to us. We look forward to serving you again in the future!
MEMPHIS, TN
Catina R|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/27/2025
My oil was chsnged and tires rotated in less than an hour!
12/3/2025
We’re glad to hear your oil change and tire rotation were completed quickly and efficiently. Thank you for trusting us with your Chevrolet Trailblazer. We look forward to seeing you again!
MEMPHIS, TN
Steven W|2026 Chevrolet Traverse
Confirmed Sales Customer
11/26/2025
Could have been any better. From the moment I stepped on the property the facilities were cleaner and brighter than other Chevy dealers in town, the personnel was super friendly and the process was very smooth, transparent and painless. Sort of shockingly pleasurable. Salesperson Alex was top notch and makes me want to come back to work with this dealer and for services.
JAMES OWENS
12/4/2025
We’re thrilled to hear that your experience with us was smooth, transparent, and even “shockingly pleasurable.” Creating an atmosphere that’s welcoming, professional, and pressure-free is exactly what we aim for. Congratulations on your new Chevrolet Traverse. We look forward to serving you for both sales and service for many years to come!
MEMPHIS, TN
Steven B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
The technician left the old adhesive all over my truck and didn’t clean around the decals after he completed the work.
12/4/2025
We're very sorry to hear about this and we apologize for the condition in which your vehicle was returned to you. That is not acceptable and does not reflect the level of care or attention we expect from our team. Thank you for bringing this to our attention, and I hope we can earn back your confidence.
LEXINGTON, TN
Jeremy W|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/26/2025
Didn't expect to be in and out for a oil change. Staff was very friendly.
12/4/2025
We’re glad to hear your oil change was quick and that our team made you feel welcome. We look forward to seeing you again!
INDIANOLA, MS
James P|2015 GMC Yukon
Confirmed Service Customer
11/26/2025
good service, informative. steve great help,. in and out. thats all i need
12/4/2025
We’re glad to hear you received good, informative service and that Steve took great care of you. Getting you in and out efficiently is exactly what we aim for. We look forward to serving you again!
MEMPHIS, TN
John M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
The manager acted funny about how good a deal I got and then didn't want to fix a chip in the paint because he had done so much already Mr Ramos did a excellent job
ROBERTO RAMOS
12/4/2025
Thank you for sharing your feedback. While we're glad to hear that Roberto provided excellent service, we're sorry that other parts of your experience did not meet your expectations. That’s certainly not the impression we ever want to leave with a customer, especially after such an important purchase.
MILLINGTON, TN
Kenneth M|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
11/26/2025
Awesome! Very Professional!
12/4/2025
We’re glad to hear you had an awesome experience and received professional service from Desi and our team. Thank you for trusting us with your Corvette Stingray. We look forward to seeing you again!
MEMPHIS, TN
John T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
We are very pleased with our new Silverado ZR2. Special thanks and props to Andrea Brown who was the catalyst that made this deal happen. She is superior!
ROBERTO RAMOS
12/4/2025
Congratulations on your new Silverado ZR2! We’re thrilled to hear how pleased you are with your new truck. Thank you for choosing us and for allowing us to be part of your vehicle-buying journey. We look forward to serving you for many miles ahead!
EADS, TN
Deborah W|2017 Chevrolet Spark
Confirmed Service Customer
10/16/2025
NA
10/17/2025
We appreciate your visit and are glad Desi and our service team could assist you. We value your business and look forward to seeing you again.
MEMPHIS, TN
Derrick T|2021 Chevrolet Colorado
Confirmed Service Customer
10/28/2025
Daniel was awesome in helping me when I pulled up to drop my truck off to be serviced. The customer service he gave very good. He explained everything from the beginning to the end.
10/30/2025
We’re so glad to hear that Daniel provided excellent customer service and took the time to explain everything from start to finish. We appreciate your trust in our team and look forward to serving you again.
MEMPHIS, TN
Elton H|2020 Chevrolet Colorado
Confirmed Service Customer
11/2/2025
Great communication with me when i bring my truck from repairs.
11/3/2025
We’re happy to hear that Desi and our service team keep you well-informed and provide great communication every time you bring your truck in. We truly appreciate your trust and look forward to continuing to take care of your Colorado.
MEMPHIS, TN
Anthony F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/13/2025
Always good dealing with Keras. Been working with Jerry Jones for years. Always good doing business with him.
JERRY JONES
11/14/2025
We’re grateful for your continued trust and it’s wonderful to hear that working with Jerry has been such a consistently positive experience over the years. We appreciate your business and look forward to taking great care of you and your Silverado for years to come!
BARTLETT, TN
Kristen W|2023 Chevrolet Traverse
Confirmed Service Customer
11/26/2025
I was greeted by multiple people when I came in. I was kept up to date about my service while I waited. My service was completed in a reasonable time. My visit to Jim Keras was great.
11/26/2025
We’re delighted to hear you were warmly greeted, kept informed throughout your visit, and that your service was completed in a timely manner. Desi and the rest of our team truly appreciate your kind words. Thank you for choosing us.
ARLNGTON, TN
Benard G|2019 Chevrolet Malibu
Confirmed Service Customer
11/26/2025
Can in did oil change tire rotation and ck brakes
11/26/2025
We’re glad to hear your visit for the oil change, tire rotation, and brake check went smoothly. Desi and our service team appreciate your business, and we’re here whenever you need us!
MEMPHIS, TN
Farrel G|2020 Chevrolet Traverse
Confirmed Service Customer
11/26/2025
Daniel was amazing!!
11/26/2025
We’re thrilled to hear that Daniel took great care of you. He truly is amazing and takes pride in delivering a great experience. We appreciate you choosing us and look forward to serving you again!
SOUTHAVEN, MS
Donald W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
Service is always top-notch. I was approached by several staff to ask if I had been helped as I waited on my service advisor, Daniel, to wrap up a customer. Daniel is always awesome- to the point, no nonsense, but a genuine salesman. This service department has gained and maintained my trust and respect. Keep up the good work!
11/26/2025
We’re grateful for your kind words about our service department and appreciate you noticing the extra effort our team makes to ensure every customer is taken care of. It’s great to hear that Daniel continues to provide the straightforward, trustworthy service you expect. Thank you for your continued trust and respect. We look forward to taking care of your Silverado for many years to come!
EADS, TN
Ralph D|2011 Chevrolet Camaro
Confirmed Service Customer
11/12/2025
Jim Keras serviced (cooling system flush and anti-freeze replacement) my car (2011 Camaro) in a timely manner.
11/12/2025
We’re happy to hear your Camaro’s service was completed promptly and to your satisfaction. We appreciate you trusting us with your vehicle and look forward to seeing you next time
BARTLETT, TN
Donna K|2018 Chevrolet Cruze
Confirmed Service Customer
11/20/2025
The issue was resolved in a timely manner. Excellent customer service.
11/20/2025
Thank you! We’re glad to hear your issue was resolved quickly and that you received excellent customer service. Emery and our team truly appreciate you choosing us.
MEMPHIS, TN
Jay M|2025 Chevrolet Tahoe
Confirmed Service Customer
11/24/2025
Super convenient, organized, and timely on their expected completion time.
11/24/2025
Thank you for the excellent rating. We’re pleased to know that Emery and our team delivered a smooth, timely, and organized service experience. We appreciate you choosing us.
Memphis, TN
Darryl G|2014 Chevrolet Cruze
Confirmed Service Customer
11/29/2025
Missed a day of work waiting for service that I was told would be done one day but had to wait till the next. Also problem wasn't fixed. It may be worse now
12/3/2025
We apologize for both the delay and the unresolved concern with your vehicle. Missing a day of work and then not having the issue corrected is understandably frustrating, and that is not the experience we want any customer to have. The service manager has been made aware of your comments.
MEMPHIS, TN
Beth G|2022 Chevrolet Tahoe
Confirmed Service Customer
11/29/2025
I purchased a new Tahoe in 2022 from Jim Keras and it’s been in the shop 5 times since May of 2025 and it’s still not fixed. It only has 22,000 miles on it and my 3 year warranty will be up on December 22, 2025. I understand that the problem is intermittent which makes it hard to diagnose but I feel I need a solution to this problem that’s out of my control before my warranty runs out.
12/3/2025
Thank you for taking the time to share your experience. We're truly sorry for the frustration this ongoing issue has caused you, especially with your warranty approaching its expiration date. Intermittent concerns can unfortunately be some of the most difficult to diagnose, but that does not lessen how disruptive this has been for you. Your situation deserves focused attention, and we want to ensure you are taken care of before your warranty expires. Your comments have been shared with the service manager.
MARION, AR
Jerry M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/30/2025
I had researched many tricks, but your dealership had one I was interested in and I wanted to drive it. So I swung by. I spoke to Ethan Hensley who was polite and helpful to get me into the vehicle for a drive. He explained the features of the truck in good detail prior to leaving the lot. Ethan is very personable and helpful. The sales manager Mike also came to greet me and worked some preliminary #’s for me to chew on. I was not pressured in anyway but was also accommodated to the fullest extent possible. I left that day but returned the subsequent day to purchase the truck. I worked through Ethan via phone and email early in the morning g and told the dealership I would be coming. They re-ran #’s for me because the situation changed marginally. I got my insurance and a few pieces of documentation for Ethan, required for registration and finance. I came to the lot and Ethan had the truck ready to go. We signed some documents, went to finance signed some more documents and were out of there in a reasonable amount of time. This was one of the best car buying experiences I’ve had. I would definitely consider purchasing my next vehicle through Jim keras.
ETHAN HENSLEY
12/3/2025
We’re truly grateful you took the time to share your experience with us. It’s great to hear that Ethan provided a smooth, informative, and pressure-free buying experience. We’re also glad Mike had the chance to welcome you and help with the numbers along the way. We look forward to assisting you with your next vehicle as well.
LAKELAND, TN
Dave J|2021 Chevrolet Corvette
Confirmed Service Customer
11/9/2025
Steve H (service advisor) was friendly and got me checked in promptly. The service was done properly, but several oil drips were evident on my C8 engine cowling--a little more care would be appreciated. The service invoice indicates that a multi-point vehicle inspection was completed, yet no specifics were provided or included with the invoice. Keras charges a fee for using a credit card as payment. I believe that Keras makes a sufficient profit on auto service, and should NOT charge this fee, as it makes expensive auto service even more so!
11/10/2025
We’re glad to hear that Steve provided friendly and prompt service, but we regret that the oil drips and missing inspection details left you less than fully satisfied. That’s not the level of thoroughness we aim for. Regarding the credit card fee, we understand your concern. This charge reflects the direct processing cost from card providers, but we always offer alternative payment options to help customers avoid that expense.
GERMANTOWN, TN
James H|2021 Chevrolet Equinox
Confirmed Service Customer
11/9/2025
Has been very good for the last ten years with two equinox vehicles. Helped me a lot with search for 2nd vehicle when new car inventory was very scarce across the U.S.
11/10/2025
We truly appreciate your loyalty over the past ten years and are so glad to hear that Steve and our team have continued to take great care of you. We’re grateful for your trust and look forward to serving you for many more years.
ARLINGTON, TN
Larry M|2026 Chevrolet Tahoe
Confirmed Service Customer
11/13/2025
Great process for drop off and pick up! Desi is a great service rep!
11/13/2025
We’re glad to hear your drop-off and pick-up went smoothly, and we really appreciate you recognizing Desi. He works hard to take great care of our customers. We’re grateful for your business and look forward to seeing you next time!
MEMPHIS, TN
Deshonda W|2017 Chevrolet Trax
Confirmed Service Customer
11/21/2025
Attentive..polite...advise the exact service my car needed...time efficient as well
11/21/2025
Thank you for sharing your feedback. We’re pleased to know Emery provided polite, efficient service and kept you informed about the work your vehicle needed. We appreciate your business.
MEMPHIS, TN
Donald R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
I am always treated like royalty when I come in. I am greeted with a smile, and all my questions are answered. I never leave without all my questions being answered. I have purchased 5 new vehicles from Jim Keris and will continue to because after the sale I am impressed how they follow up and treat me.
12/3/2025
Being treated “like royalty” is exactly how every customer should feel, and we’re honored that you’ve trusted us with five vehicle purchases. That loyalty truly means the world to us. We look forward to servicing you and assisting you for many years to come!
MUNFORD, TN
Lesia H|2023 Chevrolet Tahoe
Confirmed Service Customer
12/3/2025
Steve Hutchison is great
12/3/2025
We’re so glad to hear you had a great experience with Steve. He truly takes pride in taking care of our customers, and we appreciate you giving him a shout-out.
WEST MEMPHIS, AR
Reginald R|2024 Chevrolet Malibu
Confirmed Service Customer
11/24/2025
Daniel is an excellent Service Representative. He is a true Professional.
11/24/2025
Thank you for sharing your feedback. We’re pleased to hear that Daniel delivered the level of professionalism and service we strive for. We appreciate your business and look forward to serving you again.
MEMPHIS, TN
Kendra D|2018 Chevrolet Trax
Confirmed Service Customer
11/24/2025
Car began to overheat less than 24 hours after service performed at Jim Keras Chevrolet/Covington Pike
11/25/2025
Thank you for taking the time to share your concerns. We're truly sorry to hear that your vehicle began overheating after your recent service. We know how frustrating and stressful that can be, especially so soon after a major repair. Please know that we take situations like this very seriously. When you brought your Trax back in, our technicians re-inspected everything involved in the turbocharger replacement. They verified that all coolant lines, sensors, and components associated with the repair were properly installed and secured, and that the system had been pressure-tested and bled correctly. During the second inspection, we performed another pressure test and found that the water pump is leaking coolant. The water pump was not part of the original repair and was not disturbed during the turbocharger replacement, but unfortunately it has failed at the same time; which understandably makes the timing feel connected.
MEMPHIS, TN
Courtney H|2026 Chevrolet Traverse
Confirmed Sales Customer
11/28/2025
Easy process. Straight forward. Knowledgeable about the vehicle. Would recommend Jim Keras Chevrolet to others
JAMES OWENS
12/3/2025
We’re glad to hear your experience was easy, straightforward, and informative. Congratulations on your new Chevrolet Traverse, and thank you for choosing us. We look forward to serving you again!
BARTLETT, TN
Frederic D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/28/2025
Great Customer Service, From Desi and Team
12/3/2025
We’re glad to hear you received great customer service from Desi and the team. They truly work hard to take care of our customers, and your kind words mean a lot. We appreciate you trusting us with your Chevrolet Silverado and look forward to serving you again in the future!
CORDOVA, TN
Gwendolyn H|2020 Chevrolet Malibu
Confirmed Service Customer
11/28/2025
Went in for an oil change. Service technician was professional and wait was not too long.
12/3/2025
We’re glad to hear your service visit went smoothly and that Desi took great care of you. Our team works hard to make routine maintenance quick and professional, and we appreciate you trusting us with your Chevrolet Malibu.
MEMPHIS, TN
Mary L|2025 Chevrolet Trax
Confirmed Service Customer
12/3/2025
Nah
12/3/2025
We truly appreciate you choosing us and are glad you had a positive experience with Emery. Your business means a lot to our team, and we look forward to serving you again in the future.
MEMPHIS, TN
Teza S|2021 Chevrolet Traverse
Confirmed Service Customer
12/12/2025
Excellent customer service. Daniel Montoya is the reason I came back to jim keras!!!
12/12/2025
We truly appreciate your trust and the opportunity to take care of your Traverse. If there’s ever anything you need, we’re always here to help.
BARTLETT, TN
Takira H|2025 Chevrolet Trax
Confirmed Service Customer
12/1/2025
The wait wasn’t too long. The waiting area was neat and clean.
12/3/2025
We’re glad to hear your wait was short and that you enjoyed a clean, comfortable waiting area. Desi Tate and our team work hard to provide a great experience, and we appreciate you trusting us with your Chevrolet Trax.
MEMPHIS, TN
Scott H|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/8/2025
Dealer Service Center notified me that parts had been received for recall on the block heater in my truck. I dropped my truck off for repair Monday afternoon about 1:00. I returned 2 days later - Wednesday about 3:30. My truck was parked in the lot and had not been brought in the shop for the repair. I was asked to wait for about 1.5 hours while they drove it into the shop to service the recall. This was a total inconvenience as I had made special arrangements for drop off and pick up. This type of service is unacceptable!
12/9/2025
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced during your recent visit. What you described is not the level of communication, efficiency, or respect for your time that we expect of ourselves. We truly regret that your experience fell short, and we appreciate the opportunity to address this.
OAKLAND, TN
Patricia M|2019 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
My service advisor Steve is always professiinal and friendly. He keeps you informed from start to finish.
12/9/2025
We’re glad to hear that Steve consistently provides professional, friendly service and keeps you informed throughout your visit. If you ever need anything, please don’t hesitate to reach out.
CORDOVA, TN
Angela G|2021 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
Fixed the problem.
12/9/2025
We’re glad to hear your issue was taken care of and that Steve was able to get your Tahoe fixed. We appreciate you trusting us with your vehicle, and we’re always here if you need anything in the future.
EADS, TN
Deborah M|2024 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
Everyone is always so nice and helpful glad for your to help service my car.
12/10/2025
We’re so glad to hear that our team is always nice and helpful and that you’re happy with the service you receive. If there’s anything you ever need, we’re always happy to help.
MEMPHIS, TN
Jessie D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/10/2025
The service was excellent because the service tech keep you updated on everything they are doing. You do not have to wait long. You just pull in and give them the word to fix whatever.
12/11/2025
We’re glad to hear that your service experience was excellent and that Daniel kept you updated every step of the way. Clear communication and quick service are exactly what we aim for, and we’re happy to know we delivered that for you. We appreciate you trusting us with your Silverado and look forward to serving you again in the future.
MEMPHIS, TN
Ronald D|2015 Chevrolet Sonic
Confirmed Service Customer
12/12/2025
I was very pleased with the service department, they were awesome folks who did above and beyond my expectations making sure I got my services done!
12/16/2025
We’re thrilled to hear that our service department went above and beyond your expectations and took such great care of you. We’re grateful for your kind words and look forward to helping you again whenever you need us.
PENSACOLA, FL
Jason L|2022 Chevrolet Camaro
Confirmed Service Customer
11/19/2025
I brought my 22 ZL1 Camaro in for a battery replacement because I noticed the battery was behind the trunk panel and there was a special fastener holding it on. I didn’t want to tear it up so I decided to take it to the certified technicians. The technicians pulled the panel around the fastener instead of removing fastener and doing it correctly. Now the panel is damaged and it still isn’t on. They tried to pull it over the fastener and just left it half on tore up. I am very upset about this. I could have done better than this myself.I emailed the service manager and no response. Terrible experience
11/20/2025
Thank you for bringing this to our attention, and we're very sorry for the experience you had. The damage to your panel and the lack of communication from our team are absolutely not acceptable. Our service manager has been made aware of your comments.
MEMPHIS, TN
Kevin F|2025 Chevrolet Trax
Confirmed Service Customer
11/24/2025
On time, professional.
11/24/2025
Thanks so much! Happy to hear everything ran on schedule and that Emery took great care of you. We appreciate you choosing us!
MEMPHIS, TN
Rose T|2025 Chevrolet Blazer
Confirmed Service Customer
11/27/2025
Very polite and respectful of your time.
12/3/2025
We’re happy to hear you were treated with courtesy and that your time was respected. Steve does a wonderful job looking after our customers, and we appreciate you recognizing him. We look forward to serving you again in the future!
CORDOVA, TN
Mikael B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/4/2025
Positive, Jessie was our salesman and he was extremely patient and understanding. If we needed anything or had questions he made sure to take care of each need.
JESSIE OCAMPO
12/4/2025
We’re happy to hear Jessie made your experience such a positive one and took great care of you throughout the process. Patience and understanding go a long way, and we’re glad he delivered that for you. Congratulations on your new Silverado 1500. We look forward to serving you again!
MILLINGTON, TN
Manquis N|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/8/2025
N/A
12/9/2025
We truly appreciate you trusting us with your Silverado. If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
ATOKA, TN
Larita C|2024 Chevrolet Trax
Confirmed Service Customer
12/12/2025
I always wait for my car because I drive in from out of town. They service my vehicle quickly. I've never waited more than one hour.
12/12/2025
We’re glad to hear that even when you drive in from out of town, our team is able to service your vehicle quickly and get you back on the road within the hour. It means a lot that you choose to make the trip to see us. If you ever need anything, we’re always here to help.
JONESBORO, AR
Dana G|2025 Chevrolet Tahoe
Confirmed Sales Customer
12/15/2025
I absolutely loved Rachel and Andrea. Andrea answered every question that I had over a several day period when I first reached out online. I was so glad to get to meet her the day I came in for a test drive. Rachel was incredible! She made sure to not pressure me in any way in making my decision of whether or not to buy. She was a complete joy.I would definitely do business with either one of them again. Vernon also explained the buying process to me very well and was quite pleasurable to speak with.
GEORGE GULLY
12/16/2025
We’re thrilled to hear how positive your experience was from start to finish. We truly appreciate your trust and your business, and we hope you’re enjoying your new Tahoe. Please don’t hesitate to reach out if there’s anything you need in the future.
MEMPHIS, TN
Melvin A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/26/2025
Desi is a AWESOME service representative. I felt comfortable with his decision and his expertise to my vehicle issue. 5 star service!!
12/4/2025
We’re thrilled to hear that Desi made you feel comfortable and confident throughout your visit. His knowledge and dedication to taking care of our customers truly make a difference, and we appreciate you recognizing him.
MEMPHIS, TN
Nicole J|2020 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
Great customer service. Can't thank Steve Jones enough for always answering any questions or concerns about my car.
12/4/2025
We’re thrilled to hear you received great customer service and that Steve continues to take such good care of you. Thank you for trusting us with your Chevrolet Equinox. We look forward to serving you again!
ARLINGTON, TN
Sophia D|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/8/2025
Great
12/9/2025
We’re glad to hear your experience was a great one. Emery and our team appreciate the opportunity to take care of you and your Trailblazer. If you need anything in the future, please don’t hesitate to reach out.
MEMPHIS, TN
Alicia B|2018 Chevrolet Malibu
Confirmed Service Customer
12/8/2025
Always excellent service
12/9/2025
We’re so glad to hear you consistently receive excellent service. Steve and our entire team truly appreciate your trust, and we’re grateful for the opportunity to take care of your Malibu. We look forward to serving you again the next time you visit.
MEMPHIS, TN
Jeffery C|2020 Chevrolet Equinox
Confirmed Service Customer
12/11/2025
Excellent service. Was met immediately upon arrival by a service adviser who quickly took me through the check in process. The waiting area was clean and comfortable. My oil change and tire rotation were complete in a very short period of time. Every staff member i encountered was friendly and treated my like i was the only client they had
12/12/2025
We’re thrilled to hear your experience was excellent from start to finish. Hearing that every team member made you feel like the only client in the building truly means a lot to us. We look forward to serving you again.
MEMPHIS, TN
Bryan H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
Mr. Steve Hutchinson did an absolutely fantastic job of meeting my needs! He and Keras are highly recommended!
12/17/2025
We’re thrilled to hear that Steve took such great care of you and met all your service needs. If you ever need anything in the future, we’re always here to help.
COVINGTON, TN
Rose P|2022 Chevrolet Blazer
Confirmed Service Customer
12/17/2025
Excellent customer service! They treated each other with dignity and respect for each others job. I spoke with someone and didn’t know who before I came in. They searched diligently to find out who the person was but everyone said it wasn’t them. That’s when they helped me order my part. That was so cool. No long wait or anything. Thank you
12/17/2025
We’re thrilled to hear that you experienced excellent customer service. That means a lot to us. If you ever need anything in the future, we’re always here to help.
MEMPHIS, TN
James J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Good
11/13/2025
We're glad to know your visit went well. Desi and our team look forward to taking care of you again next time.
BARTLETT, TN
Annie C|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/12/2025
It was quick and fast and everyone was nice
11/13/2025
We're glad to hear your visit was quick, easy, and welcoming. We're grateful you chose us for your Trailblazer’s service. We look forward to helping you again!
MEMPHIS, TN
Tamika F|2024 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
My first experience was the Best experience!!
11/13/2025
We're thrilled to hear that your very first experience with us was the best one. We appreciate you trusting us with your 2024 Equinox and look forward to taking care of you again!
MEMPHIS, TN
Corey W|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Great service
11/13/2025
We're glad to hear you received excellent service. Daniel and the team are always here to help keep your Silverado running strong.
MEMPHIS, TN
Michael W|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
11/17/2025
Service man was pleasant and assisted me with an issue I was having with the cleaniness of the interior front windshield.
11/17/2025
We’re glad to hear that Steve was pleasant and able to help with the interior windshield issue. Taking care of those small but important concerns is a big part of delivering a great service experience. We appreciate you choosing us and look forward to seeing you again!
OAKLAND, TN
Tommy M|2017 GMC Acadia Limited
Confirmed Service Customer
12/2/2025
Steve H is my service advisor and he took very good care of me
12/2/2025
We’re happy to hear that Steve took great care of you during your visit. We appreciate you trusting us with your GMC Acadia, and we look forward to being here for you whenever you need service in the future.
BARTLETT, TN
Laura M|2023 Buick Enclave
Confirmed Service Customer
12/10/2025
Good communication and service for my car!
12/11/2025
We’re happy to hear you received good communication and great service during your visit. If you ever need anything, we’re always here to help.
COLLIERVILLE, TN
Kinlock B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/13/2025
As always, Steve is a great service advisor and everyone did a great job.
12/16/2025
Steve and our service team truly appreciate your continued trust in us to take care of your Silverado. We look forward to serving you again.
COLDWATER, MS
Jerald O|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/14/2025
Nice people, accommodating and welcoming people
12/16/2025
We’re glad to hear you found our team to be nice, accommodating, and welcoming. We look forward to serving you again in the future.
CORDOVA, TN
Bertis E|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
12/21/2025
I brought my Silverado in for a oil service and Steve Hutchinson and his staff was able to get right on the services. With a minimal period of time the services were completed. That included a few other concerns that I had. They did a super job.
12/23/2025
Providing timely, thorough service is exactly what we strive for, and it’s great to know we delivered that for you. We truly appreciate your trust and look forward to serving you again in the future.
COLLIERVILLE, TN
Karen S|2026 Chevrolet Traverse
Confirmed Service Customer
12/12/2025
I was to have step assist installed on my 2026 Traverse and it took 4 weeks to get them in with no communication from your team. I actually had to drive 50+ miles to have a face to face conversation with a manager then all of a sudden they were in in 2 days. The day of installation it unexpectedly took 5 1/2 hours without a loaner vehicle to leave the car lot.
12/16/2025
Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and inconvenience you encountered. You should never have had to drive such a long distance just to get answers, and we understand how discouraging that must have been. We truly appreciate you bringing this to our attention and giving us the opportunity to learn from it.
BROWNSVILLE, TN
Douglas S|2021 Chevrolet Traverse
Confirmed Service Customer
12/15/2025
Efficient as always
12/17/2025
We’re glad to hear your service experience was efficient, just as you’ve come to expect. If you ever need anything, we’re always here to help.
MEMPHIS, TN
Clifton M|2026 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
It was great. The staff was friendly and helpful which made my first visit and experience feel great.
1/2/2026
We’re so glad to hear your first visit was a great experience and that our team made you feel welcome and well taken care of. We look forward to taking care of you again in the future.
CORDOVA, TN
Thomas C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/29/2025
All was easy and straight forward, all business. From sales, appraisal, and finance were tops. I left in new truck feeling I got the best possible. Which is rare but absolutely great way to leave. Will be back.
JAMES OWENS
1/2/2026
We’re glad to hear your experience was easy, straightforward, and professional from start to finish. We appreciate your business and look forward to welcoming you back in the future.
MUNFORD, TN
Lawrence F|2019 Chevrolet Tahoe
Confirmed Service Customer
12/29/2025
The service dept., Steve Miller gained my confidence in the process. Diligent to my needs and worked well with the warranty policy I had. I’m pleased with the timeliness of the repairs made. I’ll use you for future service.
1/2/2026
We’re glad to hear that Steve and our service department earned your confidence and worked diligently to meet your needs, especially in coordinating with your warranty. We truly appreciate your trust and look forward to taking care of your Tahoe and any future service needs.
ATOKA, TN
Reginald R|2024 Chevrolet Malibu
Confirmed Service Customer
1/5/2026
Quick maintenance on my vehicle and great customer service.
1/6/2026
We’re glad to hear your maintenance was completed quickly and that you received great customer service. We look forward to serving you again in the future.
MEMPHIS, TN
Ganesan R|2016 Buick Encore
Confirmed Service Customer
1/8/2026
Good, quick, friendly and timely service
1/8/2026
We’re glad to hear you received good, quick, friendly, and timely service during your visit. We look forward to serving you again whenever you need us.
BRUNSON, TX
Dwight S|2025 GMC Sierra 1500
Confirmed Service Customer
12/1/2025
Great 😃😃😃
12/2/2025
We’re glad to hear you had a great experience with Desi and that your visit went well. Thank you for trusting us with your new GMC Sierra 1500. We look forward to seeing you again whenever you need us!
CORDOVA, TN
Steven W|2019 Chevrolet Impala
Confirmed Service Customer
12/8/2025
It was an pleasant experience
12/9/2025
Thank you for taking the time to share your experience with us! We’re happy to hear that your visit was a pleasant one. If there’s anything you need in the future, please don’t hesitate to reach out.
MEMPHIS, TN
John A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/19/2025
Steve Hutchison, the service rep, was fantastic
12/19/2025
We’re thrilled to hear that Steve provided fantastic service during your visit. If there’s ever anything you need, we’re always here to help.
MEMPHIS, TN
Lawerence S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/19/2025
It was very easy and not pressured
GEORGE GULLY
12/19/2025
We’re glad to hear the process was easy and that you never felt pressured. Congratulations, and if you need anything in the future, we’re always here to help.
LAKELAND, TN
Christopher S|2025 Chevrolet Traverse
Confirmed Service Customer
12/23/2025
Service advisor was courteous and professional. Staff was friendly. The facility was clean, well-lit and well maintained. I was promptly greeted and concerns addressed.
12/24/2025
We’re glad to hear you were greeted promptly, your concerns were addressed, and that you found our facility clean, well-lit, and welcoming. Providing courteous, professional service in a comfortable environment is exactly what we strive for. We look forward to serving you again in the future.
MEMPHIS, TN
Allison L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/24/2025
Very nice.
ETHAN HENSLEY
12/24/2025
We’re glad to hear you had a very nice experience during your purchase. Ethan and our team truly appreciate your business and the opportunity to help you with your new Silverado. If you need anything at all in the future, we’re always here for you.
NEWBERN, TN
Demetrius D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Was very professional and made sure I had all the answers I needed.
JAMES OWENS
1/2/2026
We’re glad to hear that your experience was professional and that Alex made sure all of your questions were answered. Congratulations on your new Silverado, and thank you for choosing us. If you need anything at all in the future, we’re always here to help.
CORDOVA, TN
Matthew K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Desi was great in helping get my truck sorted out.
1/2/2026
We’re glad to hear that Desi did a great job helping get your truck sorted out. If you need anything in the future, we’re always here to help.
MEMPHIS, TN
Tiffany K|2022 Chevrolet Tahoe
Confirmed Service Customer
1/9/2026
I had good service and everyone was nice.
1/9/2026
We’re glad to hear you received good service and that everyone was nice and welcoming during your visit. We look forward to serving you again in the future.
MEMPHIS, TN
Angela G|2021 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
Steve and his team took awesome care of my issue!
12/24/2025
We’re so glad to hear that Steve and his team took such great care of your issue. If there’s anything you need in the future, we’re always here to help.
EADS, TN
Bryson C|2021 Chevrolet Colorado
Confirmed Service Customer
12/24/2025
Always had good service
12/26/2025
We truly appreciate your continued trust and are glad to hear you’ve always had good service with us. We look forward to taking care of you again next time!
MARION, AR
Juan V|2026 Chevrolet Trax
Confirmed Sales Customer
12/24/2025
Muy amables todos
MAYLEE MARIN
12/26/2025
We’re glad to hear everyone was very friendly and made your experience a positive one. We truly appreciate your business and hope to see you again soon.
MEMPHIS, TN
Ronald T|2023 GMC Acadia
Confirmed Service Customer
12/24/2025
Fast service. Brought vehicle in for repairs, completed next morning. desi provided excellent customer service.
12/26/2025
We’re glad to hear your service was completed quickly and that Desi provided excellent customer care throughout the process. We truly appreciate your trust and look forward to taking care of you again in the future.
MEMPHIS, TN
James F|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/25/2025
Lady trainee was very kind thorough and professional. Very pleasant to deal with. Service was much quicker than expected and the results very noticeable. Nothing negative about this visit.
12/26/2025
We’re so glad to hear that your visit was pleasant, professional, and completed quicker than expected. We’re grateful for the opportunity to serve you and look forward to taking care of you again in the future.
MEMPHIS, TN
Nathan G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/5/2026
My experience once again is that of excellence.
1/6/2026
We’re honored to hear that your experience, once again, was one of excellence. We look forward to continuing to provide you with the same level of service on every visit.
MEMPHIS, TN
Thelma P|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/8/2026
I wasn't aware of the deadline to get your first oil change for free. I missed the opportunity to get a free oil change.
1/8/2026
We’re sorry for the confusion regarding the timing of the complimentary first oil change. If you ever have questions about service benefits or future maintenance, please don’t hesitate to ask. We’re always happy to help.
MILLINGTON, TN
Kenneth S|2025 GMC Yukon
Confirmed Service Customer
1/8/2026
Thank you for the great service!
1/8/2026
We’re glad to hear you received great service during your recent visit. We look forward to serving you again whenever you need us.
SOUTHAVEN, MS
Contract G|2024 Chevrolet Tahoe
Confirmed Service Customer
1/12/2026
every aspect of the experience was professional and timely
1/12/2026
We are delighted to hear that every aspect of your recent visit was both professional and timely. Providing efficient service for our fleet and commercial partners is a top priority, and we're glad Desi took great care of you. We appreciate your continued business and look forward to seeing your Tahoe at its next service interval!
MEMPHIS, TN
George P|2015 Chevrolet Colorado
Confirmed Service Customer
11/27/2025
Very professional and prompt service
12/3/2025
We’re glad to hear you received professional and prompt service from Steve and our team. We appreciate you trusting us with your Chevrolet Colorado and look forward to serving you again in the future.
MEMPHIS, TN
Michelle H|2020 Buick Encore
Confirmed Service Customer
12/14/2025
I love Desi get me in out.
12/16/2025
Desi and our team truly appreciate your trust and loyalty. We’re always happy to take care of you and your Encore whenever you need us.
MEMPHIS, TN
Kelly T|2022 Chevrolet Tahoe
Confirmed Service Customer
12/17/2025
Steve Hutchison set me up with an appointment got me in and out quickly and the car came back washed and looking good!
12/17/2025
We’re glad to hear that Steve got you scheduled quickly, taken care of efficiently, and back on the road with your Tahoe looking great. If there’s anything you ever need, we’re always here to help.
MEMPHIS, TN
Randy G|2023 Chevrolet Tahoe
Confirmed Service Customer
12/17/2025
Great friendly service.
12/17/2025
We’re glad to hear you received great, friendly service during your visit. If you ever need anything, we’re always here to help.
PIPERTON, TN
Chatto P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/17/2025
Oil changed
12/17/2025
We’re glad to hear everything went smoothly with your oil change. If you ever need anything else, we’re always here for you.
MEMPHIS, TN
Priscilla S|2026 Chevrolet Trailblazer
Confirmed Service Customer
12/24/2025
Service was great
12/24/2025
We’re happy to hear that your service experience was great. If you ever need anything, we’re always here to help.
MEMPHIS, TN
Jim W|2008 Chevrolet Colorado
Confirmed Service Customer
1/8/2026
Desi was excellent service!
1/8/2026
We’re glad to hear that Desi provided excellent service during your visit. We truly appreciate your trust in our service team and the opportunity to take care of your Colorado. If there’s ever anything you need, we’re always here to help.
MEMPHIS, TN
Pertina C|2026 Chevrolet Blazer
Confirmed Sales Customer
1/12/2026
Very professional with everything and very helpful
CARLY HOLLOWAY
1/12/2026
We are so happy to hear that Carly was helpful and professional throughout your purchase. We truly appreciate your business and hope you are loving your new Blazer! Please let us know if there is anything else we can do for you.
MEMPHIS, TN
Cierra E|2022 Chevrolet Spark
Confirmed Service Customer
1/19/2026
I love this dealership!!!
1/19/2026
Thank you so much for your wonderful feedback! Our team takes great pride in providing excellent service for your Spark, and we truly appreciate your business. We look forward to seeing you again for your next maintenance visit!
MEMPHIS, TN
Cheri L|2024 Chevrolet Trax
Confirmed Service Customer
1/21/2026
Ttimely
1/21/2026
It is wonderful to know that Desi took great care of you and your Trax. We truly appreciate your business and look forward to seeing you again for your next maintenance visit!
SOUTHAVEN, MS
Lillian B|2026 Chevrolet Trax
Confirmed Sales Customer
12/17/2025
Everything was wonderful, I love my vehicle
DRAKEN HONEGGER
12/17/2025
We’re thrilled to hear that everything went great and that you’re loving your new Trax. If you ever need anything down the road, we’re always here to assist.
MEMPHIS, TN
Shaunice H|2014 Chevrolet Camaro
Confirmed Service Customer
12/22/2025
Des is always nice and professional
12/23/2025
We’re glad to hear that Desi is always nice and professional and that you continue to have a positive service experience. We look forward to serving you again.
MEMPHIS, TN
Danny S|2019 Chevrolet Tahoe
Confirmed Service Customer
12/26/2025
Always a good experience.
12/26/2025
We truly appreciate you taking the time to share your feedback and are glad to hear you consistently have a good experience with us. We look forward to continuing to serve you whenever you need us.
MEMPHIS, TN
Roosevelt M|2015 Chevrolet Spark
Confirmed Service Customer
1/1/2026
Competent curtious service, but frustrating wait time.
1/2/2026
We’re glad to hear that you found our service to be competent and courteous, and we appreciate you acknowledging that. We do apologize for the frustrating wait time. We know your time is valuable, and that’s an area we are continually working to improve. Your comments help us identify where we need to do better.
MEMPHIS, TN
Helen P|2020 Chevrolet Impala
Confirmed Service Customer
1/1/2026
Every was Great
1/2/2026
We’re so glad to hear that everything was great during your recent service visit. If you ever need anything in the future, we’re always here to help.
SOUTHAVEN, MS
John J|2024 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
The team was very responsive and extremely helpful!
1/8/2026
We’re glad to hear our team was very responsive and extremely helpful during your visit. We look forward to serving you again whenever you need us.
MEMPHIS, TN
William T|2015 GMC 1500 Sierra
Confirmed Service Customer
1/12/2026
great guys to bring my truck for service, been with them the last 20yrs
1/13/2026
We truly appreciate you sharing your kind words about our team. We are honored that you continue to trust Steve and the rest of the service team with your GMC Sierra. We look forward to many more years of working together!
MEMPHIS, TN
Laporshia B|2025 Buick Enclave
Confirmed Service Customer
1/20/2026
Service was great. My advisor was very friendly and helpful, and the wait time wasn't long.
1/20/2026
We are so pleased to hear that your service visit was great and that the wait time was short. Desi and the rest of our team pride themselves on being helpful and friendly. We look forward to seeing you again.
RIPLEY, TN
Delois M|2018 Chevrolet Cruze
Confirmed Service Customer
1/21/2026
Awesome Service 😁
1/21/2026
It is great to know that Steve provided you with excellent care while we serviced your Cruze. We truly appreciate your business and look forward to seeing you again for your next maintenance visit!
MEMPHIS, TN
Gary R|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
1/11/2026
when for a new tire n look like put same one back on n put more air n it all my tire show 27 the new tire was showing 30 I will take it back
1/12/2026
Thank you for bringing this to our attention. We are concerned to hear about your experience and the discrepancy you're seeing with your tire pressure. It is our goal to ensure every guest leaves with full confidence in their vehicle's service.
CORDOVA, TN
Jonathan F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/11/2026
Professional and friendly
BRANDON WOOD
1/12/2026
We are so glad to hear that you had a professional and friendly experience with our team. It was a pleasure helping you with your new 2026 Chevrolet Silverado 1500 High Country, and we're happy Brandon took such great care of you. We appreciate your business and hope you're enjoying your new truck!
MEMPHIS, TN
Robert H|2026 Chevrolet Trax
Confirmed Sales Customer
1/14/2026
Anthony was very friendly listen to what we were looking for and when we did our paper work it was easy not confusing they all were freindly
ANTHONY HOLLEY
1/14/2026
We are thrilled to hear that Anthony made your experience friendly and easy while you were picking out your 2026 Chevrolet Trax. We truly appreciate your business and the kind words about our team.
MEMPHIS, TN
Cindy S|2023 Chevrolet Blazer
Confirmed Service Customer
1/21/2026
Steve Jones as usual was very helpful and courteous. I have never had a bad experience when Steve is managing my repairs!
1/22/2026
Thank you so much for your kind words regarding your recent visit! We are thrilled to hear that Steve provided the helpful and courteous service you’ve come to expect. We truly appreciate your continued loyalty and the trust you place in Steve to manage the repairs for your Blazer.
MEMPHIS, TN
David W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/22/2026
Good visit. Made an online appointment for oil change/tire rotation and was in and out in about an hour. But my previous visit was not as good. Brought in due to multiple caution lights on. Weird messages such as transmission would stop shifting soon, steering assist reduced, service trailer brake system. The brakes were not working well. Ending up replacing master cylinder. But took about 10 days to get my vehicle back. Luckily it was still under warranty.
1/22/2026
Thank you for taking the time to share your feedback. We are glad to hear that your oil change and tire rotation were completed efficiently and that you were back on the road in about an hour. However, we would like to sincerely apologize for the experience you had during your previous visit. Dealing with multiple warning lights and braking issues is certainly stressful, and a 10-day turnaround is longer than we aim for, even for a complex repair like a master cylinder replacement. We appreciate your patience while we ensured your Silverado 1500 was safe and fully repaired under warranty.
CORDOVA, TN
Jeremy O|2024 Chevrolet Malibu
Confirmed Service Customer
1/26/2026
I was there a little early and they pulled my car right in. They told me it would be about 45 minutes and it was right there at it. My service advisor (Desi) was very informative and helpful. I would have liked some complimentary perks (wash, gift bag, etc.) but that’s okay. All in all went good. Thanks for your service.
1/27/2026
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Desi provided you with informative and helpful service, and that we were able to get your Malibu back to you right on schedule.
GERMANTOWN, TN
Tina B|2019 Buick Encore
Confirmed Service Customer
12/29/2025
Advisor Daniel was efficient courteous and very detailed with the information about my vehicle
1/2/2026
We’re glad to hear that Daniel provided efficient, courteous service and took the time to thoroughly explain everything about your vehicle. If you ever need anything in the future, we’re always here to help.
MEMPHIS, TN
Nizar K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/1/2026
Very nice people, specially the man who took the service order Mr. Desi Tate
1/2/2026
We’re glad to hear you had a great experience and that Desi took such good care of you during your service visit. We look forward to serving you again in the future!
MEMPHIS, TN
John B|2023 Chevrolet Bolt EUV
Confirmed Service Customer
1/2/2026
No problems. Everything was great. Nice people.
1/2/2026
We’re glad to hear everything went great and that you were taken care of by our team. If you ever need anything, we’re always here to help.
CORDOVA, TN
Felicha M|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/2/2026
The customer service was great as always, from check-in to checkout. The wait was a little longer than expected. The service was also a little pricey.
1/2/2026
We’re glad to hear that the customer service you received was great, as that’s always our goal. Your time and your budget matter, and we appreciate you sharing that perspective so we can continue working to improve both efficiency and value.
MILLINGTON, TN
Jesus P|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/19/2026
I was told it would take 1 hrs 15 and stayed over 2 hours
1/19/2026
Thank you for taking the time to share your feedback. While we are glad we could assist with the maintenance of your Silverado, we sincerely apologize that the service took significantly longer than the initial estimate. We understand that your time is valuable. You were quoted 1 hour and 15 minutes, and staying for over 2 hours is not the level of efficiency we strive to provide.
MEMPHIS, TN
Lawrence F|2019 Chevrolet Tahoe
Confirmed Service Customer
1/23/2026
Very pleased with service writers, mechanics, and supervisor. Will bring in for the third time addressing the radio. I’m confident GM has inferior products being installed.
1/27/2026
Thank you for your kind words regarding our service team. We’re glad you’re pleased with the team, though we certainly understand your frustration with the recurring radio issue on your Tahoe. We are committed to getting this resolved for you on your next visit.
ATOKA, TN
Kay D|2016 Chevrolet Corvette
Confirmed Service Customer
1/23/2026
Always a great experience with Steve Hutchison
1/27/2026
We are delighted to hear that you always have a great experience with Steve and the team. We look forward to seeing you again for your next service visit!
PROCTOR, AR
Susan O|2013 Chevrolet Camaro
Confirmed Service Customer
1/27/2026
The only reason this review is not 3 stars or less is my account coordinator Daniel. I made an appointment and dropped my car of for AC issues and an oil change on Dec 26, 2025- knowing that there was a holiday coming and that they could work on my car when mechanics were available. Daniel advised that he was going to be out of the office and I would have another coordinator handling my repairs while he was out. I did not receive ANY correspondence, updates or calls while Daniel was away, despite several calls to the service department and voicemails left for Steve in the service department. On January 12, I called repeatedly to get an update on my car repairs and was continuously told that no one knew what was going on and that someone would call me back. This call did not happen until I called the dealership to get any manager on the phone. There had been no work started on my car from Dec 26-Jan 12. While I understand car repair is not a quick endeavor, a simple call to confirm status would have been greatly appreciated. Once Daniel returned to the office, he was able to update my car status promptly and the project was completed. I am not sure why no one else could see the progress/status of my repairs, and maybe this process should be evaluated. Only my faith in Daniel's ability to advocate for me as a client will justify me returning to Jim Keras Chevrolet.
MEMPHIS, TN
Burtis R|2018 GMC Yukon XL
Confirmed Service Customer
12/26/2025
Desi is an outstanding service advisor! He follows up with the needs of the vehicle and keeps us informed. He is also an excellent communicator!
12/26/2025
We truly appreciate your kind words about Desi. He takes great pride in following up, communicating clearly, and keeping customers informed every step of the way. We look forward to continuing to provide you with a great experience each time you visit.
MEMPHIS, TN
Melvin A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/31/2025
Servic was performed great! Desi is a AWESOME service advisor!
1/2/2026
We’re glad to hear your service was performed great and that Desi took excellent care of you. We appreciate your trust and look forward to serving you again in the future.
MEMPHIS, TN
Patricia M|2016 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
I had a major cam problem and service advisor Steve Hutchison was all over it. He kept me informed of everything that the repair would entail every step of the way. Steve is the best service advisor I have ever encountered. Thank you, Jim Keras!
1/2/2026
We’re truly glad to hear that Steve took such great care of you during a major repair and kept you informed every step of the way. Your kind words mean a great deal to our entire team. Thank you for trusting us with your vehicle.
MEMPHIS, TN
Bokamper M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
1/1/2026
They did pretty good
1/2/2026
We’re glad to hear things went pretty well during your visit, and we appreciate the opportunity to service your Silverado. If there’s anything we could have done to make your experience better, we’d welcome that feedback. Our goal is always to improve and provide the best possible service.
MEMPHIS, TN
Dewey S|2020 Chevrolet Blazer
Confirmed Service Customer
1/9/2026
The shop always does a great job.
1/12/2026
We are so glad to hear that you consistently have a great experience with our shop. It’s a pleasure to take care of your Blazer. We appreciate your business and look forward to seeing you at your next visit!
WEST MEMPHIS, AR
Kenneth D|2012 Chevrolet Silverado
Confirmed Service Customer
1/13/2026
Steve H took me in and did the usual excellent service. The team took care of me and had me on my way in an expedient manner. Thanks for the excellent service.
1/13/2026
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Steve and the rest of our team provided the excellent and expedient service you’ve come to expect.
MEMPHIS, TN
Robert B|2022 Chevrolet Malibu
Confirmed Service Customer
1/16/2026
Very efficient
1/16/2026
We're thrilled to hear that your service visit for your Chevrolet Malibu was very efficient. We look forward to seeing you again!
MEMPHIS, TN
Craig E|2022 Chevrolet Colorado
Confirmed Service Customer
1/30/2026
Thank to Steve Jones for his excellent fast and courteous resolve to my issue.
MEMPHIS, TN
Donald P|2024 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
Vehicle was serviced in a timely manner.
12/12/2025
We’re glad to hear your vehicle was serviced in a timely manner and that everything went smoothly during your visit. If you ever need anything, we’re here to help.
BARTLETT, TN
Paulette M|2012 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
My experience at the dealership was just fine. The waiting room and restroom facility is always clean. the other amenities are great also.
12/18/2025
We’re glad to hear your experience at the dealership was a positive one and that you found our waiting room, restrooms, and amenities clean and comfortable. We look forward to seeing you again the next time you visit.
MEMPHIS, TN
Linda W|2019 Chevrolet Corvette
Confirmed Service Customer
1/7/2026
Everything was wonderful
1/7/2026
We’re so glad to hear that everything was wonderful during your recent service visit. We look forward to serving you again whenever you need us.
MILLINGTON, TN
Wayne H|2022 Chevrolet Spark
Confirmed Service Customer
1/14/2026
The workers were friendly.
1/14/2026
We are so glad to hear that our team provided friendly service during your visit. We appreciate your business and look forward to seeing you again.
MEMPHIS, TN
FREDRICK O|2026 Chevrolet Trax
Confirmed Sales Customer
2/1/2026
The best dealership to go to
URIAH COX
2/2/2026
Thank you so much for the feedback! We are thrilled to hear that you consider us the best dealership to go to. It was a pleasure helping you get into your new 2026 Chevrolet Trax. Enjoy the new ride!
MEMPHIS, TN
Rico B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/2/2026
I had a question about my repair so I emailed the service advisor manager. I never received a response from this email. I will not be returning to this location for repairs.
EMERY KOVACS
2/2/2026
Thank you for your feedback. We sincerely apologize for the lack of communication you experienced after your service visit. It is our goal to be responsive to every inquiry, and we clearly dropped the ball here. Your comments have been passed along to our service manager for his review.
MEMPHIS, TN
Gabrielle O|2020 Chevrolet Trax
Confirmed Service Customer
2/9/2026
Daniel is the best service rep EVER. When ever I come to get serviced, I ask for him. The tech that fixed on my car did a great job as well!
DANIEL MONTOYO
2/16/2026
We think Daniel is pretty great too, but hearing that he’s the "best ever" from a loyal customer like you means the world to us. We love being your go-to service home. See you next time!
MEMPHIS, TN
Cynthia B|2021 Chevrolet Blazer
Confirmed Service Customer
2/13/2026
Amanda was very helpful and went beyond helping with my key fob questions.
AMANDA WILKINSON
2/16/2026
We’re so glad to hear that Amanda was able to go above and beyond to help with your key fob questions. It’s those small details that make the difference. We appreciate your business and look forward to seeing you again!
LAKELAND, TN
Donald G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/28/2026
Had an oil change last week for my Chevrolet pickup truck as part of my yearly maintenance. The service was great, fast and professional. The staff very friendly and experienced everything clearly. Nice waiting area. My wife enjoyed coffee while waiting. I would recommend this place to other.
CORDOVA, TN
Mohamad A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/5/2026
Good customer service
STEPHEN HUTCHISON
2/5/2026
We are so glad to hear that you experienced good customer service during your visit. We look forward to helping you keep your Silverado in top shape.
GERMANTOWN, TN
Brandon W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/5/2026
Desi and George are awesome!
DESI TATE
2/5/2026
We love hearing this! Thank you for taking the time to highlight Desi and George. They are both valued members of our team. Safe driving in your Silverado!
GERMANTOWN, TN
Shirley J|2013 Chevrolet Equinox
Confirmed Service Customer
2/13/2026
It was good. I am very grateful that the Jim Keras team member took the time to call me and reminded me to schedule my oil change. I thought that was very thoughtful. Kudos!
DESI TATE
2/16/2026
We are thrilled to hear that our reminder call was helpful and appreciated. We know life gets busy, and we’re happy to help stay on top of your Equinox’s maintenance to keep it running smoothly. We look forward to seeing you again!
MILLINGTON, TN
Melanie C|2024 Chevrolet Traverse
Confirmed Service Customer
2/13/2026
quick service, easy to handle any issues , shuttle service was on point.
STEPHEN HUTCHISON
2/16/2026
We are so pleased to hear that Steve and our service team made your visit quick and easy. We’re especially glad to hear our shuttle service was on point. We know your time is valuable and we aim to make the service process as seamless as possible. We look forward to seeing you and your Traverse again!
GERMANTOWN, TN
Scot S|2023 Chevrolet Suburban 1500
Confirmed Service Customer
2/13/2026
I came in to get a replacement key fob made and the staff couldnt have made the experience any easier. Will definitely use them again.
DANIEL MONTOYO
2/16/2026
We are so glad to hear that Daniel and our team made getting your replacement key fob quick and easy. We know those small items are essential for your daily routine, so we aim to make the process as seamless as possible. We appreciate you making the drive from Olive Branch and look forward to seeing you and your Suburban again!
OLIVE BRANCH, MS
Debra S|2014 Chevrolet Sonic
Confirmed Service Customer
2/16/2026
Winderdul
STEPHEN HUTCHISON
2/16/2026
We are thrilled to hear you had a wonderful experience with Steve and our service team. We truly appreciate you trusting us with your Sonic, and we're glad we could provide the high-quality care you deserve.
CORDOVA, TN
Robert B|2016 Chevrolet Sonic
Confirmed Service Customer
2/16/2026
Desi Tate and the mechanic that works on my car are excellent professionals. I have confidence in both. I would never buy another Chevy product from Jim Keras except that I think the service that I get from these two people is better service than I could get at another dealership.
DESI TATE
2/16/2026
We are incredibly proud to hear that Desi and your technician have earned your complete confidence. Our goal is to provide a level of professional service that you can’t find anywhere else, and knowing that their expertise keeps you coming back means the world to us. We look forward to seeing you and your Sonic at your next visit!
OAKLAND, TN
Monica W|2019 Chevrolet Traverse
Confirmed Service Customer
1/21/2026
I came in for an oil change. The service was quick and the staff as usual was friendly and helpful.
1/21/2026
It is wonderful to know that Steve and the rest of our team provided you with the friendly and helpful service you've come to expect. We’re glad we could get your Traverse back on the road quickly after its oil change and fuel system service. We truly appreciate your continued business and look forward to seeing you again for your next visit!
MEMPHIS, TN
Mark A|2022 Chevrolet Tahoe
Confirmed Service Customer
1/29/2026
Communication was good and got vehicle back the same day
ARLINGTON, TN
Michael M|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
1/29/2026
Timely service, with personable knowledgeable staff.
COLLIERVILLE, TN
Jarrett M|2017 Chevrolet Cruze
Confirmed Service Customer
2/6/2026
Friendly and knowledgeable service advisor.
DESI TATE
2/16/2026
We are so glad to hear that Desi provided you with friendly and knowledgeable service during your visit. We take pride in having a team that truly knows our vehicles, and we're happy he could assist with your Cruze. We appreciate your business and look forward to seeing you again!
MEMPHIS, TN
Corey C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/9/2026
I didn’t wait to long it was very busy I will definitely be back
STEVE JONES
2/16/2026
We’re so glad to hear that despite it being a busy day, Steve and the team got you in and out in a reasonable time. We know your time is valuable, and we appreciate you making the trip up from Horn Lake to trust us with your Silverado. We look forward to seeing you again for your next service!
HORN LAKE, MS
John H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/12/2026
I had to file a warranty claim for a missing FOB and Key. The dealership had the FOB but the key had to be ordered and cut. Service writer was very informative and helpful.
DANIEL MONTOYO
2/16/2026
We’re glad to hear that Daniel was able to assist you with your warranty claim for the new fob and key. We know it can be a hassle when parts have to be ordered and cut, but we’re pleased he kept you informed throughout the process.
BARTLETT, TN
Ernest T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/12/2026
Good
STEVE JONES
2/16/2026
We’re glad to hear you had a good experience with Steve and our service team. We appreciate you making the drive from Atoka to trust us with your Silverado. We look forward to seeing you at your next scheduled maintenance!
ATOKA, TN
Lawrence F|2019 Chevrolet Tahoe
Confirmed Service Customer
2/16/2026
Both of the Steve’s in the service dept were great.
STEVE JONES
2/16/2026
We love hearing that our service department took such great care of you. We pride ourselves on having a team that works together to provide the best service possible for you and your Tahoe. We appreciate you making the drive in from Atoka to see us, and we look forward to your next visit!
ATOKA, TN
Joseph L|2023 Chevrolet Corvette Z06
Confirmed Service Customer
1/12/2026
Service Tech Steve Hutchinson couldn't have been better. I had 4 new tires installed, oil change and alignment. Approx.$2700.00 My Right Front tire had 85PSI in it when I got home. Is this acceptable? Not according to Michelin website. I need assurance my tire hasn't been compromised. I have pictures. Joey Lunati 901 230-7304
1/12/2026
Thank you for sharing this feedback. While we are glad you had a positive experience with Steve, we are very concerned to hear about the 85 PSI reading on your right front tire. This is certainly not to our standards and we understand your need for assurance regarding the tire's integrity. Your comments have been shared with our service manager.
MEMPHIS, TN
Bruce B|2019 Chevrolet Colorado
Confirmed Service Customer
1/12/2026
Everybody was very nice, helpful and fast.
1/12/2026
We’re so glad to hear that our team was nice, helpful, and fast during your recent visit. We pride ourselves on efficient service, and it’s great to know Emery and the rest of the team hit the mark for you. We appreciate your business and look forward to seeing you and your Colorado again next time!
MEMPHIS, TN
Mary L|2026 Chevrolet Traverse
Confirmed Sales Customer
1/12/2026
We are longtime Keras customers, and were very happy with the attention we received from Rachel Calame on George Gully's team. I love my new Traverse, and we feel we were given a fair deal on it.
GEORGE GULLY
1/12/2026
We are honored to have you as a longtime member of the Jim Keras Chevrolet family. It’s wonderful to hear that Rachel and George provided you with the excellent attention you deserve. We look forward to seeing you again for your first service visit!
MEMPHIS, TN
Mark N|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/24/2026
Never seen a place charge a diagnostic fee when they perform the repair. Also think repair should have been covered under warranty. I did make a call to gm customer center.
1/27/2026
Thank you for providing your feedback regarding your service visit. We're very sorry to hear that we missed the mark and that you left our dealership feeling frustrated about the charges. Your comments have been shared with our service manager for his review.
WEST MEMPHIS, AR
Lisa R|2025 Chevrolet Blazer
Confirmed Service Customer
1/28/2026
Everything was professional
MEMPHIS, TN
Pertina M|2026 Chevrolet Blazer
Confirmed Service Customer
2/10/2026
Professional and prompt timely
STEVE JONES
2/16/2026
We are so glad to hear that Steve provided you with professional and prompt service. We’re honored that you chose us to help keep your Blazer in top shape. We appreciate your business and look forward to seeing you again!
MEMPHIS, TN
Sammy W|2025 Chevrolet Trax
Confirmed Service Customer
2/18/2026
Usually they would to a compleniary vac go the auto but didn't,I really liked that.
DESI TATE
2/18/2026
It’s great to know you had a good experience with Desi. We look forward to seeing you and your Trax again soon!
HUGHES, AR
Danny S|2019 Chevrolet Tahoe
Confirmed Service Customer
1/30/2026
My issue was quickly resolved.
MEMPHIS, TN
Kelly H|2022 Chevrolet Tahoe
Confirmed Service Customer
2/11/2026
Steve Hutchison got problem diagnosed, resolved and me back in motion promptly, thx!
STEPHEN HUTCHISON
2/16/2026
We’re so glad to hear that Steve was able to diagnose and resolve the issue with your Tahoe so quickly. We appreciate your business and look forward to seeing you again!
MEMPHIS, TN
Lorenko M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/16/2026
Poor customer service
DANIEL MONTOYO
2/16/2026
We genuinely apologize that your service visit for your Silverado did not meet the high standards we strive for. We take comments regarding our customer service very seriously, and we would like to learn more about where we fell short so we can make it right. Please reach out to our Service Manager at your earliest convenience. We value your business and hope to have the opportunity to earn back your confidence.
CORDOVA, TN
Kinlock B|2025 Chevrolet Blazer
Confirmed Service Customer
2/16/2026
Very professional people. Dealing with folks like Steve Jones makes things go better.
STEVE JONES
2/16/2026
We are so glad to hear that Steve and our team provided the professional experience you deserve. We truly believe that it’s the people who make the difference, and we're happy Steve was able to make your service visit for your Blazer a smooth one. We appreciate you choosing us and look forward to seeing you again!
COLDWATER, MS
DARRYL J|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
2/16/2026
Very friendly and helpful salesmen. Mr. Jones was with me from the very beginning of the process all the way up to delivery. Whenever I called or came by looking for a status, he didn't hesitate to provide any information available.
JERRY JONES
2/16/2026
We are so glad to hear that Jerry provided the dedicated, transparent service you deserved from day one through to delivery. We know the 'status update' phase can be the most exciting part, and we’re happy Jerry was there to keep you informed every step of the way. We hope you enjoy every second behind the wheel!
SOUTHAVEN, MS
Dexter C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
2/18/2026
Great
DESI TATE
2/19/2026
We’re glad to hear you had a great experience with Desi and our service team. We truly appreciate you making the trip over the bridge from Marion to trust us with your Silverado. We look forward to seeing you again!
MARION, AR
Ken S|2016 GMC Yukon XL
Confirmed Service Customer
3/1/2026
As usual Everyone was Great!!! Dezi provides Exceptional service as always!! Bobby is Fantastic at managing the service crew!!
DESI TATE
3/2/2026
We truly appreciate your continued trust in us to service your GMC Yukon XL. See you at your next visit!
MEMPHIS, TN
JOHN C|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
3/2/2026
Jerry Jones was incredible throughout entire process - he is extremely knowledgeable and a very good salesperson. I was grateful to have him working with me on this purchase.
JERRY JONES
3/2/2026
Thank you for the feedback and for choosing us for such an incredible vehicle! Enjoy every mile in that new Z06. We look forward to seeing you back in the service drive for your first performance check-up!
GERMANTOWN, TN
Hunter P|2024 Chevrolet Suburban 1500
Confirmed Service Customer
1/12/2026
Excellent service, as usual! The service advisor even had the mechanics plug one of my tires that had a leak at no extra charge. Will always return!
1/12/2026
We’re thrilled to hear that Desi and our service team took great care of you and your Chevrolet Suburban. We always aim to go the extra mile, so we're glad we could get that tire leak plugged and have you back on the road safely. We truly appreciate your loyalty and look forward to seeing you at your next visit!
MEMPHIS, TN
Kyresha G|2026 Chevrolet Trax
Confirmed Sales Customer
1/12/2026
It was effective, efficient, and professional.
ROBERTO RAMOS
1/13/2026
We are thrilled to hear that you found our process effective, efficient, and professional. It was a pleasure helping you get into your new 2026 Trax. Roberto and the rest of our team truly appreciate your business and are happy to have provided the high level of service you deserve.
MEMPHIS, TN
Jacqueline F|2019 Chevrolet Trax
Confirmed Service Customer
1/18/2026
Desi was very kind and d professional
1/19/2026
We are so pleased to hear that Desi provided you with kind and professional service during your visit. Providing a high level of professionalism is our top priority, and we are glad we could get the new battery installed in your Trax to keep you moving. We appreciate your business and look forward to serving you again!
MEMPHIS, TN
Andrea B|2025 Chevrolet Suburban 1500
Confirmed Service Customer
2/4/2026
Desi is
DESI TATE
2/4/2026
We appreciate you taking the time to rate your experience. It’s great to know that Desi took such good care of you and your Suburban.
LAKELAND, TN
Richard J|2019 Chevrolet Colorado
Confirmed Service Customer
2/11/2026
Went in for an oil change and tire rotation. Was completed in a timely manner.
DESI TATE
2/16/2026
We’re glad to hear that Desi and our service team were able to get your oil change and tire rotation completed in a timely manner. We know your time is valuable, and we aim to provide efficient service every time you visit. We look forward to seeing you again!
WEST MEMPHIS, AR
Robert S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/20/2026
No one answers the phone and no one returns calls
STEPHEN HUTCHISON
2/20/2026
While we are glad we could service your Silverado, we sincerely apologize for the frustration caused by our lack of phone responsiveness. Communication is a cornerstone of our service, and it’s clear we missed the mark for you during this visit. We value your business and would appreciate the chance to provide the seamless, professional communication you expect from us in the future.
MEMPHIS, TN
Covita W|2017 Chevrolet Camaro
Confirmed Service Customer
2/23/2026
GREAT Work..Good customer service
DESI TATE
2/23/2026
Thank you for sharing your experience with our service team! We are so happy to hear that Desi provided you with great customer service and that you were pleased with the work done on your Camaro.
MEMPHIS, TN
Alfred H|2025 Chevrolet Trax
Confirmed Service Customer
3/2/2026
Daniel is a very good service adviser!
DANIEL MONTOYO
3/2/2026
We couldn't agree more. Daniel is a fantastic asset to our service team, and we’re so glad he took such great care of you. We look forward to seeing you back for your next scheduled maintenance.
GERMANTOWN, TN
Carlisa S|2024 Chevrolet Blazer
Confirmed Service Customer
2/13/2026
The service advisor was very professional He went over and beyond to answer my questions. he deserves ten out of 10.
DANIEL MONTOYO
2/16/2026
We are incredibly proud of Daniel for going above and beyond to ensure all your questions were answered. Professionalism and thoroughness are what we strive for, and it’s wonderful to know he hit the mark for you. We appreciate your business and look forward to taking care of you and your Blazer in the future!
CORDOVA, TN
Latorius S|2023 Chevrolet Blazer
Confirmed Service Customer
2/17/2026
I’m upset because I went in to have my rear brakes replaced because they were squealing and squeaking. They checked it out advisor came back to tell me the tech said the brakes are still kind of thick and he would condition them with some stop squeak and that normally fix the issue. Well it’s 2 weeks later and my brakes are back making that noise after I paid over a $100 for some stop squeak I would have preferred to have my brakes changed!
EMERY KOVACS
2/18/2026
We're very sorry to hear that the 'stop squeak' treatment didn't provide a lasting fix and that your brakes are still noisy. We want to ensure you are confident and happy with your Blazer's performance. Please contact our Service Manager so we can prioritize getting your vehicle back in and discuss applying your previous payment toward the brake replacement you requested.
MEMPHIS, TN
Anthony V|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
2/19/2026
Excellent service and friendly staff
DANIEL MONTOYO
2/19/2026
We are thrilled to hear that you enjoyed our friendly staff and received excellent service. We know how much pride Silverado owners take in their trucks, and we’re honored to help you keep yours running strong. See you next time!
MEMPHIS, TN
Gary R|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
2/25/2026
good friendly people
AMANDA WILKINSON
2/26/2026
We’re so glad to hear that you had a positive experience and that our team made you feel welcome! We look forward to seeing you and your 2024 Corvette Stingray again whenever you need us!
CORDOVA, TN
Larry H|2021 Chevrolet Tahoe
Confirmed Service Customer
2/27/2026
Promptly completed 60,000 mile service on my 2017 Tahoe High Country. Steve Hutchinson is a VERY attentive service rep. Great and caring person. Keras is fortunate to have him for so many years. Larry Humbrr
STEPHEN HUTCHISON
3/2/2026
We couldn’t agree with you more. We are incredibly fortunate to have Steve on our team. He has been a pillar of our service department for many years, and his attentiveness and genuine care for our customers are exactly what we strive for. We look forward to seeing you at your next milestone service!
GERMANTOWN, TN
Patricia M|2019 Chevrolet Equinox
Confirmed Service Customer
3/2/2026
Great
DANIEL MONTOYO
3/2/2026
We are so glad to hear you had a great experience with us. Whether it’s a quick oil change or your next mileage interval service, we’re always here to help our neighbors in Cordova. Drive safely!
CORDOVA, TN
Michael B|2023 Chevrolet Bolt EV
Confirmed Service Customer
3/2/2026
Steve Jones was great! Diagnosed my issue (dead remote battery) avoiding the need to put the car into service. He's always a pleasure to work with and my go to guy at Jim Keras!
STEVE JONES
3/2/2026
We’re so glad Steve was able to get you sorted out quickly with that remote battery. We look forward to seeing you at your next scheduled maintenance!
MEMPHIS, TN
Charles F|2007 Chevrolet Avalanche
Confirmed Service Customer
2/4/2026
My experience was professional and courteous.
DESI TATE
2/4/2026
Thank you for the feedback! It’s great to know you had a professional experience with Desi and our service team. We appreciate your business.
MEMPHIS, TN
LEON D|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/12/2026
Jim keras chevrolet is a great dealer everyone is very professional from my salesman Alex to my finance guy Vernon everyone was very nice and took great care of me this was my 4th car I bought there and everytime I get great customer sercice.
JAMES OWENS
2/16/2026
We are honored to have helped you with your 4th vehicle purchase here. It’s wonderful to hear that Alex and Vernon took such great care of you and maintained the high level of service you’ve come to expect from us. We truly value your continued loyalty and hope you absolutely love your new Tahoe. See you for number five!
MILLINGTON, TN
ROBERT L|2025 Chevrolet Colorado
Confirmed Sales Customer
2/16/2026
Fair deal on vehicle. Good staff helped with lease finance companies well.
JAMES OWENS
2/16/2026
We’re glad to hear that Alex and our team were able to provide a fair deal and help navigate the lease financing process smoothly. We know that side of the transaction requires extra attention to detail, and we’re happy we could make it a positive experience for you. Enjoy your new 2025 Colorado!
EADS, TN
Arnold D|2016 Chevrolet Colorado
Confirmed Service Customer
2/18/2026
Great service
STEVE JONES
2/18/2026
We’re so glad to hear you received great service for your Colorado. We appreciate your business and look forward to seeing you for your next service!
MEMPHIS, TN
MELVIN C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/22/2026
The experience was very good without any issues
ANDREA BROWN
2/24/2026
Thank you so much for taking the time to share your experience with us! We truly appreciate your business.
SHAW, MS
JOHN P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/5/2026
I got exactly what I wanted.
ROBERTO RAMOS
3/6/2026
We are thrilled to hear that you got exactly what you wanted during your recent purchase. We hope you are enjoying every mile in your 2026 Chevrolet Silverado 1500! Thank you for choosing us. We appreciate your business!
MEMPHIS, TN
Kevin F|2025 Chevrolet Trax
Confirmed Service Customer
3/5/2026
Even with a appointment it took longer than expected.
DESI TATE
3/6/2026
Thank you for taking the time to provide feedback regarding your service visit. We sincerely apologize that the service took longer than expected, especially since you had a scheduled appointment.
MEMPHIS, TN
Reggie B|2025 Chevrolet Corvette Z06
Confirmed Service Customer
3/5/2026
Great experience. Part had to be ordered so they called me when it arrived and got me in and out promptly.
AMANDA WILKINSON
3/6/2026
We are glad to hear that the process of ordering your part and getting your Corvette Z06 back on the road was handled promptly and to your satisfaction. It’s always our goal to keep communication clear and get our customers back behind the wheel as quickly as possible. We appreciate your business and look forward to seeing you again!
MARION, AR
Lasonja H|2019 Chevrolet Camaro
Confirmed Service Customer
2/16/2026
Service was Great
STEPHEN HUTCHISON
2/17/2026
We are so happy to hear that you had a great experience with Steve and our service team. We appreciate you trusting us to keep your Camaro running at its best. We look forward to seeing you at your next visit!
MEMPHIS, TN
Marty V|2016 Chevrolet 3500HD Silverado
Confirmed Service Customer
2/17/2026
Very professional!
DESI TATE
2/17/2026
We are so glad to hear that you had a professional experience with Desi and our team. We know that a 3500HD is a serious piece of equipment, and we appreciate you making the drive from Collierville to trust us with its care. We look forward to seeing you again next time!
COLLIERVILLE, TN
Sherman R|2005 Chevrolet TrailBlazer
Confirmed Service Customer
2/17/2026
Great service!
STEPHEN HUTCHISON
2/17/2026
We are so glad to hear you had a great experience with Steve and our team. We take a lot of pride in keeping every vehicle on the road, whether it's brand new or a classic TrailBlazer like yours. We appreciate your loyalty and look forward to seeing you at your next visit!
MEMPHIS, TN
Derrick A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/26/2026
All service advisors and the service manager took the time to make sure to identify problem and fix it correctly
STEVE JONES
2/27/2026
We are so pleased to hear that Steve and our management team took the time to ensure your Silverado was fixed correctly. We pride ourselves on getting the job done right the first time, and we appreciate you trusting us with your service needs. We look forward to seeing you again!
BARTLETT, TN
Jimmie L|2018 Chevrolet Camaro
Confirmed Service Customer
3/2/2026
Nc
DANIEL MONTOYO
3/2/2026
We’re happy to hear you had a good experience with our service team. Thank you for trusting us with your 2018 Camaro. Enjoy the ride!
MEMPHIS, TN
Wesley R|2023 Chevrolet Traverse
Confirmed Service Customer
3/2/2026
Service was excellent. The advisors listened to my additional concerns and made sure they were addressed.
DANIEL MONTOYO
3/2/2026
We are so glad to hear that you had an excellent experience with our service team. We appreciate your trust in us. Drive safely, and we look forward to seeing you for your next scheduled maintenance!
MEMPHIS, TN
David L|2014 Chevrolet Corvette
Confirmed Service Customer
3/4/2026
The young lady who was my service adviser was very helpful and nice
AMANDA WILKINSON
3/6/2026
We are so pleased to hear that your experience was a positive one and that your service advisor was helpful and nice. We look forward to seeing you again!
MEMPHIS, TN
Tiffany W|2026 Chevrolet Trax
Confirmed Service Customer
3/5/2026
My check engine light is back on the problem was not FIXED.
AMANDA WILKINSON
3/6/2026
We are very sorry to hear that the check engine light is back on in your 2026 Chevrolet Trax. I completely understand how frustrating it is to take the time for a service visit only to have the same issue persist. This is certainly not the level of service we aim to provide. We want to make this right and ensure your vehicle is properly fixed as quickly as possible. Please reach out to us at your convenience.
MEMPHIS, TN
Michelle G|2023 Chevrolet Tahoe
Confirmed Service Customer
2/16/2026
Jim Keras Service Department is always on time with their appointments. I love bringing my Tahoe in for service here because they make it very easy and are super efficient. The cashier is wonderful also! Great Team!!
DESI TATE
2/16/2026
We’re so happy to hear that your experience with Desi and our service team was easy and efficient. We know your time is valuable, so we make it a priority to stay on schedule with our appointments. We look forward to seeing you and your Tahoe at your next visit!
OLIVE BRANCH, MS
Eliza R|2024 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
Quick and easy
AMANDA WILKINSON
2/16/2026
We’re so glad to hear that our service team made your visit for your Equinox quick and easy. We know your time is important, so we’re happy we could get you back on the road efficiently. We appreciate your business and look forward to seeing you again!
MEMPHIS, TN
Arlan G|2025 Chevrolet Malibu
Confirmed Service Customer
3/1/2026
The service manager made sure everything was done in a fast manner
STEPHEN HUTCHISON
3/2/2026
We appreciate you making the drive from Arlington to trust us with your vehicle. We look forward to seeing you again for your next scheduled maintenance!
ARLINGTON, TN
Donald R|2021 Buick Enclave
Confirmed Service Customer
3/3/2026
Now on my 5th vehicle from Keris and have yet to have an unpleasant experience. You can count on me returning.
DANIEL MONTOYO
3/3/2026
Thank you so much for taking the time to share your feedback regarding your recent service visit for your Buick Enclave. Loyalty like yours is the highest compliment we can receive, and we are honored to have earned your continued trust over the years. Thank you again for your business.
MUNFORD, TN
Eric B|2022 Chevrolet Corvette
Confirmed Service Customer
3/6/2026
Excellent.
DANIEL MONTOYO
3/6/2026
Thank you so much for taking the time to share your experience regarding your recent service visit. We look forward to seeing you again for your future service needs!
MEMPHIS, TN
Christopher L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/11/2026
Smooth service, and a truck bath
DANIEL MONTOYO
3/13/2026
We’re thrilled to hear that you enjoyed the 'truck bath' and that your service visit was smooth from start to finish. We know how much you value your Silverado, so it’s our pleasure to keep it running, and looking. its best! We look forward to seeing you again next time!
MEMPHIS, TN
Newt S|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
3/11/2026
Service advisor Steve Jones and Manager Bob Frailey have been handling my second GM truck. Both have communicated well throughout the recall on my current 2022 6.2 liter motor. Once approved for inspection in accordance with the recall, it passed and they changed the weight of motor oil specified. This service visit was to have a 5k mile oil change. I am not al all pleased with being charged more for an oil change on a truck that now requires a 40 weight oil by no fault of mine. GM needs a better solution to defer the increased costs of routine maintenance. When I purchased this truck it was done so with the comfort that GM stood behind a proven automobile. Now, GM’s remedy is to charge the buying customer more for a an GM engineering mistake. Sounds like GM is putting themselves above the customer. Perhaps it’s time to shop a different brand. IF GM makes a mistake, own it and maintain good customers. Charging more for a fix should never be passed on to the customer.
STEVE JONES
3/13/2026
Thank you for your kind words regarding Steve and Bobby. We completely understand your frustration regarding the increased cost of the 40-weight motor oil required by the new GM specifications. While these requirements are set at the manufacturer level, we recognize the burden it places on loyal owners like yourself. We value your business and the trust you’ve placed in us over two GM trucks, and we would hate to see you leave the brand over a maintenance cost issue.
MILLINGTON, TN
SHEENA J|2026 Chevrolet Trax
Confirmed Sales Customer
3/4/2026
They was very nice and professional !
ROBERTO RAMOS
3/6/2026
We are so happy to hear that your experience with us was very nice and professional. It was a pleasure helping you get into your new 2026 Chevrolet Trax. We look forward to seeing you again!
MEMPHIS, TN
Rhonda D|2023 Chevrolet Trailblazer
Confirmed Service Customer
3/7/2026
The grease smudge on my right passenger seat. White something in my trunk at the latch area. Front seat was all the way back. Idk why.
AMANDA WILKINSON
3/9/2026
Thank you for taking the time to provide such detailed feedback. We want to sincerely apologize for the condition your Trailblazer was in when it was returned to you. We would like to make this right by providing a full professional detail for your vehicle to ensure that smudge is removed correctly and safely.
MEMPHIS, TN
Donnie L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/10/2026
I had a 0930 appointment for an oil change and didn't leave until 1130. I think that's entirely too long to wait for an oil change when you have an appointment.
DESI TATE
3/11/2026
We sincerely apologize for the two-hour wait you experienced during your oil change. We value your time, and it is clear that we missed the mark on providing the efficient service you expected. We truly appreciate your business and would love the chance to make this right on your next visit.
DRUMMONDS, TN
GWENDOLYN K|2026 Chevrolet Trax
Confirmed Sales Customer
3/11/2026
The experience was good
CARLY HOLLOWAY
3/11/2026
We're glad to hear you had a good experience. We appreciate your business and are here if you need any help getting to know your new 2026 Chevrolet Trax. Congratulations again!
MEMPHIS, TN
Bryan R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/11/2026
I was in and out with in 30 minutes.
DESI TATE
3/11/2026
We’re thrilled to hear that we were able to get your 2024 Chevrolet Silverado 1500 serviced and back on the road in under 30 minutes. Efficiency is a top priority for us. We appreciate your business and look forward to seeing you again!
MEMPHIS, TN
Michelle L|2020 Buick Encore
Confirmed Service Customer
3/11/2026
Great
DESI TATE
3/11/2026
We’re so glad to hear you had a great experience with our service team. We appreciate your business and look forward to taking care of your Buick Encore again in the future!
MEMPHIS, TN
Lc F|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/15/2026
I had just had my truck serviced and has to return for service the third times for issues with the truck. In addition, I was charged for a part and repair which should have been covered under warrant.
AMANDA WILKINSON
3/16/2026
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by having to return multiple times for the same issue with your Silverado, as well as the concern regarding your warranty coverage. We aim to get repairs right the first time and ensure all eligible warranties are applied correctly. Please reach out to our Service Manager so he can address these concerns directly.
CORDOVA, TN
Ashley J|2021 Chevrolet Camaro
Confirmed Service Customer
3/4/2026
Mr Desi Tate is always an phenomenal employee that makes every experience worth while very professional and understanding! Your dealership in its totality is a wonderful establishment that I highly recommend 10 stars for me
DESI TATE
3/6/2026
Thank you so much for the incredible feedback regarding your service visit. It is wonderful to hear that Desi continues to provide such professional, phenomenal service for you and your Camaro. We truly appreciate your recommendation and your loyalty to Jim Keras Chevrolet.
CORDOVA, TN
Iesha W|2023 Chevrolet Equinox
Confirmed Service Customer
3/4/2026
Staff members are always nice
AMANDA WILKINSON
3/6/2026
We are delighted to hear that our staff members are always nice during your visits. We appreciate your continued business and look forward to seeing you again.
ROSSVILLE, TN
Paulette H|2020 Chevrolet Equinox
Confirmed Service Customer
3/7/2026
They always take good care of me. They tell me approximately how long it’s going to take. And if they find anything like my air filter they brought it and showed me how bad it was and wanted to know if I wanted it replaced. He informed me then that they were almost finished and as soon as they get the air filter taken care of that it would be ready. Me being a woman they don’t seem to try and take advantage of me since I don’t know a lot about cars. They explain the “why”. So far excellent service! 😊
DANIEL MONTOYO
3/9/2026
We are thrilled to hear that you had such an excellent experience with our service team. We truly appreciate your trust in us and look forward to taking care of you and your Equinox next time!
COVINGTON, TN
ANTHONY H|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/11/2026
Rachel and George were fantastic.
GEORGE GULLY
3/11/2026
We are thrilled to hear that Rachel and George provided such a fantastic experience during the purchase of your 2026 Chevrolet Tahoe. We truly appreciate your business and are here if you need anything at all. Enjoy your new Tahoe!
BARTLETT, TN
BRANDON W|2026 Chevrolet Equinox
Confirmed Sales Customer
3/14/2026
Rachel C and George G are so nice, very easy to work with, and very knowledgeable. They are a true asset for Jim Keras!
GEORGE GULLY
3/16/2026
We’re so glad Rachel and George were able to provide the friendly, knowledgeable service we strive for. We appreciate you choosing us for your new Equinox and look forward to seeing you again in the future!
GERMANTOWN, TN
Gale J|2022 Chevrolet Trax
Confirmed Service Customer
3/14/2026
Very professional
AMANDA WILKINSON
3/16/2026
We pride ourselves on providing a professional experience for all our guests, and we’re thrilled to hear that Amanda hit the mark for you. We appreciate your business and the opportunity to service your Trax. See you next time.
MEMPHIS, TN
Mark H|2022 Chevrolet Equinox
Confirmed Service Customer
3/19/2026
Desi took care of my needs right away. The wait time was fantastic and I was kept well informed throughout the work.
DESI TATE
3/19/2026
Thank you for taking a moment to share your experience regarding your service visit. It’s great to know that Desi provided prompt service and kept you well-informed throughout the process. We pride ourselves on respecting our customers' time, so hearing that the wait time was fantastic is music to our ears! We look forward to seeing you again.
GERMANTOWN, TN
Alan N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/5/2026
Always trust Keras with my autos
STEPHEN HUTCHISON
3/6/2026
It is truly an honor to hear that you always trust us with your vehicles. We take that responsibility seriously and are so glad we could deliver for you and your 2024 Chevrolet Silverado 1500. We look forward to seeing you again the next time you need maintenance.
BARTLETT, TN
Shaqualla H|2024 Chevrolet Trax
Confirmed Service Customer
3/5/2026
Friendly
AMANDA WILKINSON
3/6/2026
We are so glad to hear that you had a friendly experience while servicing your 2024 Chevrolet Trax. We look forward to seeing you again for your next visit.
Memphis, TN
Priscilla S|2026 Chevrolet Trailblazer
Confirmed Service Customer
3/9/2026
Wonderful experience
AMANDA WILKINSON
3/9/2026
We are thrilled to hear that you had such a wonderful experience with our service team. We look forward to seeing you again next time!
MEMPHIS, TN
Rita S|2013 Chevrolet Camaro
Confirmed Service Customer
3/9/2026
Vehicle done in timely matter
DANIEL MONTOYO
3/9/2026
We are happy to hear that your Chevrolet Camaro was serviced in a timely manner. We truly appreciate your long-term loyalty.
MILLINGTON, TN
Toni T|2014 Chevrolet Malibu
Confirmed Service Customer
3/9/2026
Nice clean area and didn’t have a long wait. WIN WIN
STEPHEN HUTCHISON
3/9/2026
We are thrilled to hear that you enjoyed our clean service area and that we were able to get you back on the road quickly. We look forward to seeing you and your Malibu again next time!
MEMPHIS, TN
Elizabeth D|2019 Chevrolet Equinox
Confirmed Service Customer
3/16/2026
Awesome Desi always makes sure I'm thoroughly aware of my needed service and more than helpful in arranging necessary work. Pleasant, efficient, work. I'm always h
DESI TATE
3/16/2026
We’re so happy to hear that Desi’s efficiency and helpfulness made for a pleasant visit. We pride ourselves on being transparent about needed services. See you next time!
WEST MEMPHIS, AR
Melvin C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/23/2026
Friendly, courteous and pleasant.
STEVE JONES
3/23/2026
Thank you for the kind words! We are so glad to hear that your experience with Steve and our service team was pleasant and professional. We appreciate your business and the opportunity to service your Silverado. See you next time!
SHAW, MS
Ruby R|2025 Chevrolet Trailblazer
Confirmed Service Customer
3/23/2026
My experience was fast ,accurate ,and informative.
AMANDA WILKINSON
3/23/2026
We are thrilled to hear that Amanda provided you with a fast, accurate, and informative service experience for your Trailblazer. We know your time is valuable, and we’re glad we could get you back on the road quickly. We look forward to seeing you for your next maintenance visit!
Memphis, TN
Larae D|2017 Chevrolet Malibu
Confirmed Service Customer
3/30/2026
Always phenomenal service. I just love the customer service and how they treat their customers.
DESI TATE
3/31/2026
We are so happy to hear that you consistently receive phenomenal service with us. We truly value our customers and love hearing that you feel well-treated every time you visit. We look forward to seeing you and your Malibu again!
MEMPHIS, TN
Geretha M|2024 Chevrolet Malibu
Confirmed Service Customer
2/20/2026
Great service
DESI TATE
2/24/2026
We are delighted to hear that you received great service during your recent visit for your Malibu. We truly appreciate your business.
BARTLETT, TN
Leon G|2024 GMC Sierra 1500
Confirmed Service Customer
2/27/2026
service writer was very concern with my needs, in and out in less than an hour, awesome.
AMANDA WILKINSON
3/2/2026
We are so glad to hear that Amanda took such great care of you. We look forward to seeing you at your next scheduled maintenance!
EADS, TN
Erica P|2024 Buick Envista
Confirmed Service Customer
2/27/2026
Out of four years and three locations of dealership service, this was by far my favorite. From the older gentleman who raised the service door and greeted me, to Amanda talking to me a bit, to my Advisor Desi to the funny ladies at the checkout desk. It was a very pleasant experience. Desi said give him at least an hour. I believe it was an hour exactly. I have made this my service location of choice going forward. The text while I waited to let me know I could reach out of I needed anything was a great option. And the follow-ups have been on point. Thank you!
DESI TATE
3/2/2026
We are thrilled to hear that after four years and multiple locations, we’ve become your favorite service destination! Thank you for trusting us with your 2024 Buick Envista. We look forward to seeing you at your next visit!
MEMPHIS, TN
Lawrence F|2019 Chevrolet Tahoe
Confirmed Service Customer
3/2/2026
I’ve been to this dealership and every time I get good service.
STEVE JONES
3/3/2026
We are thrilled to hear that you consistently receive great service here. We truly appreciate your loyalty and look forward to seeing you again for your next service!
ATOKA, TN
Chandler D|2020 Chevrolet Colorado
Confirmed Service Customer
3/9/2026
Steve H. and Jason K. did great work on my truck! I greatly appreciate them!
STEPHEN HUTCHISON
3/10/2026
We’re so glad Steve and Jason could provide you with excellent service for your Colorado. We appreciate your business and your kind words!
SOMERVILLE, TN
Adrian L|2024 Chevrolet Blazer
Confirmed Service Customer
4/5/2026
Great service
DANIEL MONTOYO
4/6/2026
We are thrilled to hear that you received great service during your recent visit. We take pride in keeping your Blazer running at its best. We appreciate your business and look forward to seeing you again.
MEMPHIS, TN
Nizar K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/7/2026
Great, Desi did a great job
DESI TATE
4/9/2026
We are so glad to hear that you had a great experience and that Desi took such good care of you and your Silverado. We truly appreciate your business and look forward to seeing you again!
MEMPHIS, TN
Rebecca D|2024 Chevrolet Blazer
Confirmed Service Customer
4/7/2026
The service advisor was nice and prompt. I left and as I was driving later my check engine light came on. I had to pull my car over in a not so savory area of town to see what was wrong. I raised my hood and my dipstick was out about 3-4 inches. There was oil spray on my engine. Not alot of oil but it was there. I checked my oil level 2x before I left the side of the road to ensure it was safe to drive. My engine light stayed on until the middle of the next day. Needless to say I was not happy. This was the third time I have had issues with the service. 1. The oil plug was not inserted completely and I had to go back. 2. They left 2 of the 4 valve cover caps off 3. The dipstick was left out. Im thinking I wont be back to give another chance for them to screw something up.
DESI TATE
4/9/2026
We're truly sorry to hear about the serious issues you experienced with your Blazer, especially involving the dipstick being left out and the oil spray on your engine. Your safety and the proper maintenance of your vehicle are our top priorities, and it is clear we failed to meet those standards, particularly given your history of recurring issues. We value your business and would appreciate the opportunity to make this right.
BRIGHTON, TN
Anthony J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/5/2026
I was reminded of my free service and scheduling was easy. Fast and efficient!
AMANDA WILKINSON
2/16/2026
We are so glad we could remind you of your free service and that scheduling was such a breeze. It’s our goal to make maintaining your Silverado as easy and efficient as possible.
BARTLETT, TN
Joseph H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/9/2026
Very professional and turn around time for work/oil change was very fast. Service representative was respectful and curtious.
STEVE JONES
2/16/2026
We’re thrilled to hear that Steve and the team provided you with professional and courteous service. We know your time is important, so we’re glad we could get the oil change on your Silverado completed with such a fast turnaround. We appreciate you making the drive from Oakland to see us and look forward to your next visit!
OAKLAND, TN
Elaine A|2026 Chevrolet Trax
Confirmed Service Customer
2/12/2026
Customer service was awesome!
STEVE JONES
2/16/2026
We are so happy to hear that your experience with Steve and our team was awesome. We truly appreciate you bringing your Trax in from Millington to see us. We’re here whenever you need us!
MILLINGTON, TN
Lex S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/28/2026
My experience with Jim Keras Chevrolet was excellent. Steve Hutchinson was outstanding as my service writer: informative, efficient and courteous!
STEPHEN HUTCHISON
3/2/2026
We are so pleased to hear that your experience with our service team was excellent. Steve is a true professional, and it’s wonderful to know he was informative and efficient in getting your 2025 Sierra 2500 HD taken care of. We look forward to seeing you at your next scheduled maintenance!
ARLINGTON, TN
JERRY J|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
3/24/2026
Jerry and the team was great thanks again
JERRY JONES
3/24/2026
Congratulations on your stunning 2026 Corvette Stingray! There’s nothing quite like hitting the road in a new Vette, and we’re honored you chose us for such an iconic purchase. We appreciate your kind words and look forward to seeing you around Memphis. Enjoy every mile!
MEMPHIS, TN
ROXANNE R|2026 Chevrolet Blazer
Confirmed Sales Customer
4/5/2026
Alex was a pleasant, informative and knowledgeable person to work with.
JAMES OWENS
4/6/2026
We are thrilled to hear that Alex provided such a pleasant, informative, and knowledgeable experience during your visit. Congratulations on your new Blazer!
GROVE, OK
Carrie T|2024 Chevrolet Blazer
Confirmed Service Customer
4/7/2026
The best service Department!! My service advisor Steve Hutchison is the best!!! Everyone is always so friendly ❤️
STEPHEN HUTCHISON
4/9/2026
We are so happy to hear that you had a great experience with Steve and that our team made you feel welcome while servicing your Blazer. We truly appreciate your kind words and look forward to seeing you again.
MEMPHIS, TN
Randy L|2023 Chevrolet Tahoe
Confirmed Service Customer
4/8/2026
Friendly professional service.
DANIEL MONTOYO
4/9/2026
We are glad to hear you received friendly and professional service from Daniel and our team while your Tahoe was in for maintenance. We truly appreciate your business and look forward to seeing you again.
PIPERTON, TN
Ava N|2026 Chevrolet Traverse
Confirmed Service Customer
3/16/2026
Amanda was great! Thank you!
AMANDA WILKINSON
3/16/2026
We are thrilled to hear that Amanda took such great care of you and your Traverse. We agree. Amanda is a fantastic part of our team! We appreciate your business and look forward to seeing you again.
MEMPHIS, TN
Elaine T|2016 Chevrolet Malibu Limited
Confirmed Service Customer
3/16/2026
Very quick and informative
DESI TATE
3/16/2026
We are thrilled to hear that Desi provided you with such a quick and informative experience for your Malibu. We know our customers have busy schedules, so we aim to be as efficient as possible while ensuring you have all the details you need. We appreciate your business and look forward to seeing you again!
MEMPHIS, TN
Richard C|2017 Chevrolet Corvette
Confirmed Service Customer
3/31/2026
The service team is very professional and pleasant. The waiting room is clean and comfortable. Also the wait is reasonable
STEPHEN HUTCHISON
3/31/2026
We’re happy to hear you had a great experience with our team and enjoyed the waiting area. We look forward to taking care of your Corvette for years to come. Safe driving!
MILLINGTON, TN
Lawrence B|2019 Chevrolet Impala
Confirmed Service Customer
4/13/2026
Excellent job service tech was amazing, friendly, and gave me positive feedback
AMANDA WILKINSON
4/13/2026
We are so pleased to hear that Amanda and our service team took such great care of you and your Impala. We pride ourselves on being friendly and transparent, so it’s wonderful to know you appreciated the feedback from our tech. We look forward to seeing you at your next maintenance visit!
MEMPHIS, TN
Latricha H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/13/2026
My truck is making a horrible rattling noise as if something has been left loose under my truck
STEPHEN HUTCHISON
4/13/2026
Thank you for sharing this feedback. We are very concerned to hear about the rattling noise you're experiencing after your recent service. Please reach out to us at your earliest convenience so we can address your concerns.
OXFORD, MS
Travis R|2021 Chevrolet Trailblazer
Confirmed Service Customer
4/13/2026
Courtesy From all. And service tech was Great
DESI TATE
4/13/2026
It’s wonderful to know our team provided the courtesy and great service you deserve. We appreciate your business!
MILLINGTON, TN
MICHAEL N|2026 Chevrolet Trailblazer
Confirmed Sales Customer
4/13/2026
I am truly truly Pleased with the Service and Sales I recieved at the Jim Keras Dealership in Memphis TN. I would Highly refer them to my family and social media network. Michael Norman Photography. I am Thankful to Alex and Scott who made the sale easy and treated me with Courtesy Above all else.
JAMES OWENS
4/14/2026
We are truly honored to be your dealership of choice and are thrilled to hear that Alex and Scott provided you with such courteous and easy service. It was a pleasure helping you find the perfect Trailblazer!
MEMPHIS, TN
Kenneth L|2012 Chevrolet Traverse
Confirmed Service Customer
4/13/2026
The team did their usual excellent service. They had me in and out expeditiously. Great job.
STEPHEN HUTCHISON
4/14/2026
We are thrilled to hear that our team provided their usual excellent service and got you back on the road quickly. We know your time is valuable, so we’re glad we could make your visit efficient. We truly appreciate your continued business and look forward to seeing you and your Traverse again next time!
MEMPHIS, TN
Bonnie A|2021 Chevrolet Trailblazer
Confirmed Service Customer
3/5/2026
Efficient and courteous
DESI TATE
3/6/2026
Thank you for sharing your experience regarding your service visit. We look forward to providing you with the same great service during your next visit.
MEMPHIS, TN
Paul A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/16/2026
This dealership always go above and beyond our expectations. The staff are always prompt and professional, from the intake team, service techs, and the sign-out desk. They keep you informed and updated on the work they are doing on your vehicle. If you have to stay and wait for your vehicle they make sure you are taken care of during your wait. We are very pleased with the dealership and their team. They make it easy and pleasant to do business with them. BJ
DANIEL MONTOYO
3/17/2026
It’s great to know that you felt well-informed throughout the process and comfortable while waiting for your Silverado 1500. We truly appreciate your continued business and your permission to share your experience. If there’s anything else you need, please don't hesitate to reach out!
CORDOVA, TN
Sierra H|2022 Chevrolet Equinox
Confirmed Service Customer
3/25/2026
Amanda made sure that all of my concerns were addressed. The team did great on those concerns.
AMANDA WILKINSON
3/26/2026
Thank you so much for taking the time to share your experience. It’s wonderful to hear that Amanda ensured all of your concerns were addressed and that our team hit the mark for you. We appreciate you trusting us with your Equinox.
MEMPHIS, TN
SHANEQUA J|2026 Chevrolet Trax
Confirmed Sales Customer
3/30/2026
My experience was great ! I came in to purchase a vehicle and I did just that. Process was smooth and quick.
ROBERTO RAMOS
3/30/2026
We are thrilled to hear that your vehicle purchase was smooth, quick, and exactly what you were looking for. We truly appreciate your business and are so happy we could help you get into your new 2026 Chevrolet Trax.
HORN LAKE, MS
Ken L|2024 Chevrolet Corvette E-Ray
Confirmed Service Customer
3/30/2026
Always nice working with Steve jones and Bobby Frailey who are very knowledgeable. People are always friendly and response with a focus on the customer.
STEVE JONES
3/30/2026
Thank you so much for taking the time to share your experience with us! It’s great to hear that Steve and Bobby provided the knowledgeable and friendly service we strive for. We truly appreciate your business!
LAKELAND, TN
Maurice B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2026
Love it
AMANDA WILKINSON
4/9/2026
We are so glad to hear that you loved your experience with Amanda and our team while servicing your Silverado. We truly appreciate your business and look forward to seeing you again.
MEMPHIS, TN
MARTIN S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/15/2026
Trey is very easy to work with….
JAMES OWENS
4/16/2026
We are so glad to hear that Trey was easy to work with and that you had a great experience during your purchase. We strive to make the process as smooth as possible for our customers, and it’s wonderful to know we hit the mark. Congratulations on your new 2026 Chevrolet Silverado 1500!
SENATOBIA, MS
FRANK M|2026 Chevrolet Traverse
Confirmed Sales Customer
3/2/2026
Great service
CARLY HOLLOWAY
3/2/2026
We are thrilled to hear that you had a great experience with us. Congratulations on your new 2026 Chevrolet Traverse! It’s a fantastic vehicle, and we’re glad we could help you get behind the wheel. If you or your family in Nesbit need anything else down the road, please don’t hesitate to reach out. Enjoy the new ride!
NESBIT, MS
Leah L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/9/2026
Fast and friendly service
STEVE JONES
3/9/2026
We are thrilled to hear that Steve and our service team provided you with fast and friendly service for your Silverado. We truly value your continued business and look forward to seeing you again for your next maintenance visit!
OLIVE BRANCH, MS
Anita T|2026 Chevrolet Equinox
Confirmed Service Customer
3/17/2026
I had the pleasure of meeting Ms. Amanda when I came in for an oil change. She was very polite and customer friendly.
AMANDA WILKINSON
3/18/2026
We are so glad you had the pleasure of meeting Amanda during your oil change. She takes great pride in being polite and helpful, and we’re thrilled she made your visit a positive one.
MEMPHIS, TN
Noreen P|2016 Chevrolet Spark
Confirmed Service Customer
3/27/2026
Daniel was most helpful and engaging
DANIEL MONTOYO
3/30/2026
We are delighted to hear that your service visit for your Spark was a positive one. We truly appreciate your continued business.
ARLINGTON, TN
Corey C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/13/2026
I made an appointment Thursday and I was able to get an early appointment Friday morning. I made it there at 8:20 and I was out by 9:50. Thank you for getting me out so quickly.
STEVE JONES
4/13/2026
We are so glad to hear that Steve was able to get you scheduled quickly and that we had you back on the road in under two hours. We know your time is valuable, and we’re happy we could make your Friday morning service efficient. We look forward to seeing you and your Silverado at your next maintenance visit!
HORN LAKE, MS
GEORGE B|2026 Chevrolet Equinox
Confirmed Sales Customer
4/13/2026
Had a great experience, New car inventory manager Henry Walker met us before we even got out the vehicle. Walker is very professional and allowed my wife and myself to ask questions and gave direct answers, not a pushy sales person who tries to over talk you. Henry Walker! you sold us on our 2026 Equinox RS and my wife love the power and performance.
HENRY WALKER
4/13/2026
We pride ourselves on providing a straightforward, professional environment, so hearing that Henry gave you direct answers without being pushy is exactly what we strive for. Congratulations on the new Equinox!
WEST MEMPHIS, AR
Diane R|2025 Chevrolet Trax
Confirmed Service Customer
4/13/2026
Great customer service care
AMANDA WILKINSON
4/13/2026
We’re happy to hear everything went well with your Trax. We appreciate your business and look forward to serving you again!
MEMPHIS, TN
Delores M|2021 Chevrolet Traverse
Confirmed Service Customer
4/16/2026
If a customer comes for a specific check likes a special coverage warranty we end up getting pushed to pay for a full diagnostics at $180. It's not right. If the part that's warranted is not the problem then you should say hey that's not the problem today and be honest. Don't lie just to make money. Give the customer a chance to have the four diagnostics done after you see it's not the special coverage problem. We should be charged to have a special coverage looked at, It's a scam and very dishonest. People are told there car needs thousands of dollars of work when it not true. All to make money. Your some very dishonest people and it's sad because it's honest hard working people that your scamming.
DESI TATE
4/16/2026
We sincerely apologize for the frustration regarding the diagnostic process during your recent visit. To clarify our process: A Special Coverage is an extension of a warranty for a very specific component failure. However, many different issues can cause the same symptoms in a vehicle. Our technicians must perform a full diagnostic to pinpoint the exact cause of the problem. If the diagnosis confirms that the failure is indeed covered under that Special Coverage, the diagnostic fee is covered by General Motors.
CORDOVA, TN
Bruce T|2012 Chevrolet Impala
Confirmed Service Customer
3/30/2026
Service was excellent Wait time was good. Service advisor did excellent job and taking care of my needs.
DANIEL MONTOYO
3/31/2026
We are thrilled to hear that you had an excellent experience with our service team. It’s great to know that Daniel did an excellent job taking care of your needs and that the wait time met your expectations. We appreciate your business and look forward to seeing you and your 2012 Impala again.
MEMPHIS, TN
Gwendolyn C|2015 Chevrolet Impala
Confirmed Service Customer
3/30/2026
Bobby , the manager and Desai, the service rep are great!! Polite, courteous, Respectful, considerate, professional, pleasant to talk with showering genuine concerns and ensuring I was please when I left . As ALWAYS. I WAS!!
DESI TATE
3/31/2026
It’s fantastic to know that our service team, especially Bobby and Desi, made your visit pleasant and professional. We strive to ensure every customer leaves happy, and we’re so glad we hit the mark for you once again.
MEMPHIS, TN
Douquisha H|2026 Chevrolet Equinox
Confirmed Sales Customer
4/4/2026
Roberto was great and he made the process easier than ever. He deserves 5 stars 🌟.
WEST MEMPHIS, AR
Benard G|2019 Chevrolet Malibu
Confirmed Service Customer
4/13/2026
Came in got a oil change and air filter
AMANDA WILKINSON
4/14/2026
We’re glad we could get your Malibu in for that oil change and air filter service quickly and efficiently. We truly value your business and look forward to seeing you next time you're in!
MEMPHIS, TN
Vicki M|2017 GMC Acadia Limited
Confirmed Service Customer
4/13/2026
Great service as always. I received info about the 21-point inspection that I need air filters. I was aware of where to find one of them. I let the technician know I already had one but just didn't know where to find where it goes in the engine area. The technician was nice enough to take me in the service area and show me where & how to install it. I appreciated that.
DESI TATE
4/14/2026
We are thrilled to hear that you had another great experience with us. We look forward to seeing you and your Acadia again next time!
MEMPHIS, TN
Michelle H|2023 Chevrolet Blazer
Confirmed Service Customer
4/16/2026
Thank you Desi
DESI TATE
4/17/2026
We are delighted to hear that you had a great experience with our service department. We appreciate you choosing us for your Blazer's needs and look forward to seeing you again next time!
MILLINGTON, TN
Jessica E|2025 Chevrolet Tahoe
Confirmed Service Customer
4/23/2026
Daniel provides excellent customer service and ensures I am taken care of each time.
ARLINGTON, TN
Michael S|2022 Chevrolet Colorado
Confirmed Service Customer
5/1/2026
Staff was nice and courteous.
AMANDA WILKINSON
5/1/2026
Providing a professional and welcoming environment is our top priority. We're thrilled that Amanda took great care of you. We value your business and look forward to serving you and your Colorado in the future.
MEMPHIS, TN
Debra B|2017 Chevrolet Impala
Confirmed Service Customer
4/22/2026
Great
DANIEL MONTOYO
4/23/2026
It is always our pleasure to help you keep your Impala running its best. We look forward to seeing you at your next visit!
MEMPHIS, TN
Kinlock B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/22/2026
The work is always completed in a timely manner. Friendly people to do business with. Steve Jones- the Sevice Advisor is especially professional and friendly.
STEVE JONES
4/23/2026
We are so pleased to hear that your service is always completed in a timely manner and that you enjoy doing business with our friendly team. We truly appreciate your continued loyalty and look forward to seeing you at your next visit!
COLDWATER, MS
Matthew K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/22/2026
Desi was great. Always very professional service. Unfortunate and unrelated to the dealership that the sensor that was needed was back ordered / out of production for over 6 weeks requiring an extended period of having the vehicle in the shop.
DESI TATE
4/23/2026
We are so glad to hear that Desi provided professional service and took good care of you during your visit. We sincerely apologize for the extended time your Silverado spent in the shop due to the back-ordered sensor. While some parts delays are unfortunately out of our hands, we know how frustrating it is to be without your vehicle for that long. We truly appreciate you sticking with us and allowing us to get it back on the road for you.
MEMPHIS, TN
Laura S|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/22/2026
Friendly, on-time
DANIEL MONTOYO
4/23/2026
We are so pleased to hear that our team was friendly and that we were able to get your Trailblazer serviced and back to you right on time. We look forward to seeing you again!
COLLIERVILLE, TN
Dwight S|2025 GMC Sierra 1500
Confirmed Service Customer
4/25/2026
Great experience....
CORDOVA, TN
Elizabeth D|2019 Chevrolet Equinox
Confirmed Service Customer
5/1/2026
Always EXCELLENT CUSTOMER CARE...THANK GOD FOR DESI AND THE YOUNG MAN THAT PICKED ME UP WHEN I DROPPED OFF MY CAR WAS EXCEPTIONAL
DESI TATE
5/1/2026
We are so grateful for your kind words. It’s wonderful to hear that Desi provided his usual excellent care and that our shuttle driver made such a great impression during your visit. We truly value your business and are proud to keep your Equinox running smoothly. See you next time!
WEST MEMPHIS, AR
Verlie J|2014 Chevrolet Cruze
Confirmed Service Customer
5/1/2026
The customer experience was great . Your agent is a valuable asset to your company. Jim Keras will always be my first choice.Thank you
DESI TATE
5/1/2026
We are honored to be your first choice for service. It’s wonderful to hear that Desi provided such a great experience. We appreciate your loyalty and look forward to taking care of you and your Cruze for years to come!
MEMPHIS, TN
Eric G|2025 Chevrolet Equinox
Confirmed Service Customer
5/6/2026
Worst experience ever had a 745am appointment set down there to 130 pm probably still wasn't solved very angry about it
DANIEL MONTOYO
5/6/2026
We're very sorry to hear about your experience. We clearly missed the mark on providing the efficient service you deserve. We will be sharing this directly with our service management team to investigate why your vehicle was delayed and ensure we address the unresolved issue.
MEMPHIS, TN
Zannie W|2019 Chevrolet Equinox
Confirmed Service Customer
3/19/2026
Satisfied with service done.
STEVE JONES
3/19/2026
We are very happy to hear that you were satisfied with the work performed on your Equinox. If there is anything else we can do for you, or if you have any additional suggestions on how we can make your next visit even better, please don't hesitate to reach out.
MEMPHIS, TN
Amber H|2021 Chevrolet Camaro
Confirmed Service Customer
3/23/2026
Steve and Amanda were very professional!!
AMANDA WILKINSON
3/24/2026
We are thrilled to hear that Amanda and Steve provided you with such professional service for your Chevrolet Camaro. We pride ourselves on having a team that works together to take care of our customers. We appreciate your business and look forward to seeing you again!
Millington, TN
Kelly H|2022 Chevrolet Tahoe
Confirmed Service Customer
4/6/2026
Steve Hutchison is always great to do good work and get me in and out. I trust Steve.
STEPHEN HUTCHISON
4/6/2026
We are so glad to hear that Steve continues to provide you with the efficient and reliable service you've come to trust. We know how important it is to get back in motion quickly. Thank you for your continued loyalty.
MEMPHIS, TN
Carlos P|2020 Chevrolet Tahoe
Confirmed Service Customer
4/10/2026
Very helpful and made sure they showed and explained everything to me and I understood what was being done .
DESI TATE
4/13/2026
We love hearing that our team made sure you were comfortable and informed throughout your service. Thank you for the high recommendation!
CORDOVA, TN
Tyree W|2022 Chevrolet Corvette
Confirmed Service Customer
4/17/2026
Great exper
DESI TATE
4/21/2026
Thank you for the great feedback. It was a pleasure serving you and your 2022 Corvette, and we look forward to seeing you again!
CORDOVA, TN
Larry W|2018 Chevrolet Malibu
Confirmed Service Customer
4/21/2026
Everything went well and timely.
DANIEL MONTOYO
4/21/2026
We’re happy to hear that your service visit for your Malibu went well and was completed in a timely manner. We appreciate your business and look forward to seeing you next time!
MEMPHIS, TN
Angela L|2021 Chevrolet Equinox
Confirmed Service Customer
4/23/2026
The moment I pulled in I was greeted with a nice smile and pleasant voice.I didn't have to wait to talk to Mr.Desi.It was almost as if he knew I was coming today.I love the environment, the friendliness, cleanest and especially the texts Mr.Desi send while waiting.I makes me feel good knowing he care not only about my truck but about me being comfortable.
DESI TATE
4/23/2026
We are thrilled to hear that Desi made you feel so welcome and well-informed from the moment you arrived. We truly appreciate your business and your kind words.
MEMPHIS, TN
Robert F|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2026
It was fantastic, you guys worked with my extended warranty and fixed some extensive problems. It was painless and relatively fast. Very thankful
AMANDA WILKINSON
5/11/2026
We are thrilled to hear that your experience was fantastic and that we could help navigate your extended warranty to resolve those extensive repairs. We strive to make the process as painless and efficient as possible, so it’s great to know we hit the mark for you. Thank you for trusting us with your Silverado 1500.
MEMPHIS, TN
Erica P|2024 Chevrolet Malibu
Confirmed Service Customer
4/19/2026
Twice I scheduled to have work done on my 2024 Malibu but once arriving, I was told to bring my vehicle back another day or that i could leave it for 48 hours and hopefully the work would get done in that time frame
STEVE JONES
4/21/2026
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience caused by your recent visits. Our management team has been made aware of your comments.
MEMPHIS, TN
Ashley G|2020 Chevrolet Equinox
Confirmed Service Customer
4/22/2026
Great experience! Thanks!
DESI TATE
4/22/2026
We’re thrilled to hear you had a great experience with our service team! Desi and the rest of the team are always here to help keep your Equinox running like new.
MEMPHIS, TN
Reginald W|2022 Chevrolet Suburban
Confirmed Service Customer
5/3/2026
My service advisor Desi was great with handling my vehicle issues.
DESI TATE
5/5/2026
It’s great to know that Desi provided the high level of service we strive for. We appreciate your business and look forward to helping you keep your Suburban in top shape for years to come!
MEMPHIS, TN
THEODORE M|2026 Chevrolet Colorado
Confirmed Sales Customer
5/25/2026
Quick process, salesman was very knowledgeable, had exactly what we were looking for.
ROBERTO RAMOS
5/26/2026
We are thrilled to hear that Roberto made your experience quick and smooth, and that we had the exact Colorado you were looking for. Providing a knowledgeable and efficient buying process is exactly what we aim for. Enjoy your new truck, and please let us know if you ever need anything down the road! Safe travels!
BYHALIA, MS
Thomas M|2025 Chevrolet Equinox
Confirmed Service Customer
5/28/2026
The Service Advisor Desi, was very personal and professional. He must be an asset to Keras Chevrolet.
DESI TATE
5/29/2026
We're glad to hear that Desi took great care of you and made your visit a positive one. We truly appreciate your kind words and your business, and we look forward to helping you out the next time!
FORT LAUDERDALE, FL
Catherine P|2018 Chevrolet Tahoe
Confirmed Service Customer
6/1/2026
Jim was very supportive on my decisions on a new vehicle.
DANIEL MONTOYO
6/1/2026
We're thrilled to hear you had a great experience with our team. We look forward to seeing you again next time!
MILLINGTON, TN
Marlena M|2025 Chevrolet Traverse
Confirmed Service Customer
6/1/2026
It was great! Never disappoints taking it to Jim keras and Danielle was great very professional and took care of everything I needed done to make he vehicle.
TAYLOR SMITH
6/1/2026
Thank you for taking the time to share your experience. Our service team works hard to keep things seamless and professional, and we're glad Danielle and Taylor took such great care of you and your Traverse. See you next time!
MEMPHIS, TN
Elizabeth V|2019 Chevrolet Tahoe
Confirmed Service Customer
6/1/2026
Great service
DANIEL MONTOYO
6/1/2026
We're so glad Daniel and our team could provide you with great service. We truly appreciate your business and look forward to seeing you again down the road!
MILLINGTON, TN
MONTILIO S|2026 Chevrolet Trax
Confirmed Sales Customer
4/7/2026
Great customer service throughout the whole process
ANTHONY HOLLEY
4/9/2026
We are thrilled to hear you received great customer service throughout the entire process of purchasing your Trax. We truly appreciate your business and look forward to seeing you again.
MEMPHIS, TN
TRACE R|2026 Chevrolet Traverse
Confirmed Sales Customer
4/15/2026
Everyone was awesome. Not only was I taken care of but the staff went above and beyond showing hospitality and kindness to my entire family while at the dealership.
GEORGE GULLY
4/15/2026
We strive to make every customer feel like part of the family, so hearing that our team went above and beyond to show hospitality to yours truly makes our day. Congratulations on the new Traverse! If you or your family need anything at all as you settle into your new ride, please don't hesitate to reach out.
COVINGTON, TN
Kamisha A|2026 Chevrolet Equinox
Confirmed Service Customer
4/15/2026
Service was faster than expected. Customer service was top tier. Thank you.
AMANDA WILKINSON
4/15/2026
We are thrilled to hear that your experience with your Equinox was exceptional and that we were able to get you back on the road even faster than expected. We truly appreciate your business!
MEMPHIS, TN
Jackleen A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/22/2026
Good service
AMANDA WILKINSON
4/23/2026
We are happy to hear that you received good service during your recent visit. We appreciate your business and look forward to seeing you again.
MEMPHIS, TN
Harvey S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/22/2026
Quick
DANIEL MONTOYO
4/23/2026
We’re so glad to hear that we could get your Silverado 1500 serviced quickly and efficiently. We look forward to seeing you at your next visit!
MEMPHIS, TN
AUDRY D|2026 Chevrolet Equinox
Confirmed Sales Customer
4/24/2026
Roberto worked everything out in my favor. Jack really was awesome and worked with me and they both worked to get me in my new truck! I’m so thankful for them both.
MEMPHIS, TN
Peter C|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/25/2026
Steve Jones was great
STEVE JONES
4/27/2026
We are thrilled to hear that you had a great experience with Steve. We truly appreciate your continued loyalty and are always happy to help you maintain your Trailblazer. We look forward to seeing you at your next visit!
COLLIERVILLE, TN
John T|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/1/2026
It took longer than usual, the service was good as always.
TAYLOR SMITH
6/2/2026
We are glad to hear that the service on your Silverado was good as always, but we apologize that it took a bit longer than usual this time around. We appreciate your patience and look forward to providing you with a faster experience next time!
CORDOVA, TN
Rodrick P|2022 Chevrolet Colorado
Confirmed Service Customer
6/4/2026
Excellent customer service from start to finish. Text for service option is a nice feature.
DESI TATE
6/4/2026
We're glad to hear that Desi and the team provided excellent service from start to finish. Thank you for your business!
ATOKA, TN
Jackie S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/18/2026
In and out in 1:15 for an oil change. Every time I go they have great customer service service
DANIEL MONTOYO
5/19/2026
We are glad to hear that Daniel and our service team provided the fast, excellent service you've come to expect from us. Thank you for your continued business.
CORDOVA, TN
Coresia B|2017 Chevrolet Malibu
Confirmed Service Customer
5/22/2026
Fast
GRAND JUNCTION, TN
John H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/25/2026
Had a simple oil change done. Asked them to look at my lane keeper camera but no techs were working so I have to come in another day.
TAYLOR SMITH
5/26/2026
We are glad to hear your oil change went smoothly, but we completely understand your frustration regarding the lane keeper camera. It is definitely inconvenient to have to make a separate trip just because we didn't have a diagnostic technician available over the weekend. We appreciate your business and your patience!
BARTLETT, TN
Betty W|2022 Chevrolet Equinox
Confirmed Service Customer
5/25/2026
I was greeted when I got out my car, updated through the process, and smooth checkout.
TAYLOR SMITH
5/26/2026
We are delighted to hear that Taylor took such great care of you and kept you well-informed throughout the entire process. Providing a welcoming greeting and a smooth, hassle-free checkout is exactly what we strive for. We truly appreciate your business!
MEMPHIS, TN
Debra B|2017 Chevrolet Impala
Confirmed Service Customer
5/28/2026
My husband spent the majority of his off day waits to get my vehicle serviced. The communication was poorly delivered from technician, who decided to take a 2 hour lunch, and not call my husband to let him know anything. I do appreciate you all dropping him off to our home.we were able to pick our car up at 5pm and my husband was at the dealership @7am.
DANIEL MONTOYO
5/29/2026
We are incredibly sorry to hear about the breakdown in communication and the major delay during your recent service visit. Your time is highly valuable, and it is clear we failed to respect your husband's schedule. We take your review very seriously and will be addressing this situation with Daniel and our service team.
MEMPHIS, TN
Krystal C|2021 Chevrolet Traverse
Confirmed Service Customer
6/3/2026
Great experience, they got me in and out with a smile
DESI TATE
6/4/2026
We always aim to provide efficient service with a positive attitude, so it's wonderful to know we got you back on the road quickly and with a smile. Desi and our service team appreciate your business and look forward to taking great care of you in the future!
BLYTHEVILLE, AR
James J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2026
Great
DESI TATE
6/4/2026
We are glad to hear that you had a great experience during your recent service visit. Desi and our service team appreciate your business and look forward to taking great care of you and your Silverado in the future
BARTLETT, TN
Michelle L|2020 Buick Encore
Confirmed Service Customer
6/3/2026
I'm always treated with the utmost respect
DESI TATE
6/4/2026
We are so happy to hear that you are always treated with the utmost respect when you bring your Encore in for service! We truly value your business and look forward to welcoming you back next time!
MEMPHIS, TN
STAR S|2026 Chevrolet Trax
Confirmed Sales Customer
4/16/2026
I had a great experience with Salesman Henry Walker. He worked very hard to make sure I was pleased with my purchase, and I was and also the friendly staff.
HENRY WALKER
4/16/2026
We are thrilled to hear that Henry worked so hard to ensure you were pleased with your purchase. We take great pride in our friendly staff, and it’s wonderful to know that effort made a difference in your experience. Congratulations on your 2026 Chevrolet Trax!
MEMPHIS, TN
Derek I|2019 Chevrolet Camaro
Confirmed Service Customer
4/20/2026
Great
AMANDA WILKINSON
4/21/2026
We are so glad to hear you had a great experience with our service department. We appreciate your business and look forward to seeing you and your Camaro for your next maintenance visit!
MEMPHIS, TN
JAMES S|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
4/20/2026
Everyone we dealt with (Rachel, Andrea, and Vernon) was easy to talk to, knowledgeable, and helpful. It was probably the easiest car sale transaction my husband and I have ever experienced. We would recommend Keras to friends and family and we would return whenever we purchase our next vehicle.
RACHEL CALAME
4/21/2026
It was a pleasure helping you and your husband find the perfect Suburban. Thank you for highlighting our team's hard work. We’ll be sure to share this with Rachel, Andrea, and Vernon. Safe travels!
GERMANTOWN, TN
Kim E|2022 Chevrolet Tahoe
Confirmed Service Customer
4/24/2026
I was most recently at Jim Keras for a recall Repair. It was a quick and easy process.
MEMPHIS, TN
Sharon H|2014 Chevrolet Equinox
Confirmed Service Customer
4/24/2026
Fast, friendly and courteous
DESI TATE
4/27/2026
We are thrilled to hear that your experience with our service team was fast, friendly, and courteous. We know your time is valuable, and we’re glad we could get your Equinox taken care of efficiently.
MEMPHIS, TN
JENNIFER W|2026 Chevrolet Trax
Confirmed Sales Customer
6/8/2026
Everything was top notch, picking out a vehicle, paperwork, getting approved and a great salesman Alex!
JAMES OWENS
6/8/2026
Thank you for sharing your experience. We're so glad to hear that Alex and the rest of our team could deliver a seamless, top-notch buying experience for you. Congratulations on your new 2026 Chevrolet Trax!
MEMPHIS, TN
Patricia M|2019 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Everything was great
DANIEL MONTOYO
6/9/2026
Thank you so much for taking the time to share your feedback! Daniel and the rest of our service team always strive to provide a seamless and excellent experience. We look forward to taking great care of you and your vehicle on your next visit!
CORDOVA, TN
Wendell C|2009 Chevrolet Corvette
Confirmed Service Customer
6/11/2026
Great experience and Steve Jones was very helpful.
STEVE JONES
6/12/2026
We're glad to hear that Steve provided you with such helpful and excellent service. We truly appreciate your business and look forward to welcoming you back to the dealership in the future!
COLLIERVILLE, TN
John W|2023 Chevrolet Tahoe
Confirmed Service Customer
5/1/2026
Great
STEVE JONES
5/1/2026
We’re so glad to hear you had a great experience with Steve and our service team. We appreciate you choosing us to look after your Tahoe. We look forward to seeing you again for your next service visit!
BROWNSVILLE, TN
Alicia B|2018 Chevrolet Malibu
Confirmed Service Customer
5/11/2026
It is a pleasure to come here and get my chevrolet service here the technician are very friendly and inform you what is going on with your vehicle i love the services
DESI TATE
5/11/2026
We are delighted to hear that you love the service here and that our technicians keep you well-informed and comfortable throughout the process. Thank you for trusting us with your Malibu, and we look forward to seeing you again!
MEMPHIS, TN
William T|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/26/2026
DESI AND CREW ALWAYS KEEP ME ON ROAD!
DESI TATE
5/27/2026
We are thrilled to hear that Desi and the crew always take such great care of you and keep your Silverado running perfectly on the road. We truly appreciate your continued loyalty and business.
MEMPHIS, TN
Audrey D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2026
The service i requested was done in a timely and professional manner
TAYLOR SMITH
5/27/2026
We are delighted to hear that Taylor and our service team took great care of your Silverado, completing your requested maintenance in a timely and professional manner. We truly appreciate your business and look forward to welcoming you back for your next scheduled service visit! Safe travels!
MEMPHIS, TN
Wesley R|2023 Chevrolet Traverse
Confirmed Service Customer
6/3/2026
Both my Service Advisors Desi and Daniel ensured I was taken care of.
DANIEL MONTOYO
6/4/2026
We pride ourselves on teamwork, so it's wonderful to know that Desi and Daniel joined forces to ensure you were completely taken care of. Thank you for your continued business, and we look forward to your next visit!
MEMPHIS, TN
David M|2017 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
It literally took me hours to be able to speak to anyone about my car. That was unacceptable!!!!
TAYLOR SMITH
6/8/2026
Thank you for bringing this to our attention, and we sincerely apologize for the unacceptable communication delay you experienced. Your time is valuable, and it should never take hours to get an update on your Equinox. We will be addressing this with Taylor and our service team to ensure it doesn't happen again.
BARTLETT, TN
John T|2024 Chevrolet Malibu
Confirmed Service Customer
6/10/2026
Good experience quick convenient
DANIEL MONTOYO
6/11/2026
We are so glad we could provide you with a great, efficient service visit. We appreciate your business and look forward to seeing you next time!
MEMPHIS, TN
Florine W|2016 Chevrolet Camaro
Confirmed Service Customer
6/10/2026
Very great Customer Service.
TAYLOR SMITH
6/11/2026
We are so glad to hear that you experienced great customer service during your visit. We appreciate your business and look forward to keeping your Camaro running perfectly!
MEMPHIS, TN
Anthony R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/15/2026
Excel.\nLent bixby experience
AMANDA WILKINSON
4/16/2026
We are thrilled to hear you had an excellent experience with our team. Providing top-tier service for your Silverado 1500 is what we strive for. We appreciate your business and look forward to seeing you for your next maintenance visit!
MEMPHIS, TN
Sheka B|2025 GMC Yukon
Confirmed Service Customer
4/18/2026
Service department rocks. Desi Banks is definitely an asset to company. All the staff i had interaction with , was very pleasant and friendly.
DESI TATE
4/21/2026
We’re so happy to hear that your interactions with our entire staff were pleasant and friendly. Providing a welcoming environment is what we strive for, and it’s great to know we hit the mark. We appreciate your business!
BARTLETT, TN
Beverly R|2012 Buick LaCrosse
Confirmed Service Customer
4/18/2026
They forgot to wash my car
DESI TATE
4/21/2026
Thank you for your feedback. We sincerely apologize that we missed the mark by not washing your vehicle during your recent service visit. We pride ourselves on the little things just as much as the big ones, and we're sorry we let you down. We would like to make this up to you. Please stop by at your convenience for a full complimentary wash.
MEMPHIS, TN
JOHN C|2026 Chevrolet Tahoe
Confirmed Sales Customer
4/18/2026
Very helpful in meeting my needs for a new vehicle. Found one that fit.
JOSHUA CLEMONS
4/21/2026
We are thrilled to hear that Josh was very helpful in finding the perfect vehicle to meet your needs. We pride ourselves on making sure our customers find the right fit, and we're so glad you're happy with your new 2026 Chevrolet Tahoe.
JACKSON, TN
Frankie S|2019 Chevrolet Equinox
Confirmed Service Customer
4/23/2026
Everybody and everyone was great
MEMPHIS, TN
Renee F|2025 Chevrolet Equinox
Confirmed Service Customer
4/23/2026
I came to get oil change Daniel took great care of me in Mr Hickenson absence
MEMPHIS, TN
Robert H|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/27/2026
Showed up with a leak in a tire and they plugged it for free. Thanks again!!
DANIEL MONTOYO
5/27/2026
We are so glad to hear that Daniel and our service team were able to take care of that tire leak and get your Silverado back on the road quickly. Please let us know if you ever need anything else down the road.
CORDOVA, TN
Christopher S|2025 Chevrolet Traverse
Confirmed Service Customer
6/11/2026
I was promptly greeted by another associate, but Desi Tate came right away and took charge of my vehicle. He asked if there were any issues with the vehicle. After hearing my service request, he explained what was being done. Customer Lounge was clean and well lit. Great service.
DESI TATE
6/12/2026
We're glad to hear that Desi provided you with such thorough and attentive service, and that you enjoyed our customer lounge. We appreciate your feedback and look forward to your next visit!
MEMPHIS, TN
Bertis A|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/17/2026
It was time for my service again and Steve Jones and his team did a super job on my truck and they did all the services in relatively time frame. I was back on the road in no time. Steve listened to my concerns and everything went well.
STEVE JONES
4/17/2026
We are thrilled to hear that Steve and his team provided such a super job on your Silverado. We know your time is valuable, so we’re glad we could address your concerns and get you back on the road quickly. We truly appreciate your continued trust in us and look forward to seeing you at your next service visit!
COLLIERVILLE, TN
Melanie C|2024 Chevrolet Traverse
Confirmed Service Customer
4/17/2026
.
STEVE JONES
4/17/2026
We are happy to hear that your recent service visit for your Traverse went well. Our goal is always to provide a seamless and professional experience, and we’re glad we hit the mark for you. We appreciate your continued business and look forward to seeing you again next time!
GERMANTOWN, TN
Stewart B|2023 GMC Yukon
Confirmed Service Customer
4/27/2026
Courteous & timely
DESI TATE
4/27/2026
We are so pleased to hear that your service was both courteous and completed in a timely manner. We take pride in providing efficient service for our customers and their vehicles. We truly appreciate your business and look forward to seeing you at your next visit!
MEMPHIS, TN
Rebecca S|2023 Chevrolet Tahoe
Confirmed Service Customer
5/5/2026
I sincerely appreciated Dan's approach to customer service. He was friendly, welcoming, knowledgeable, and helpful.The waiting room was clean and stocked with cool waters. The service took less than 45 minutes. :-)
DANIEL MONTOYO
5/5/2026
We’re happy to hear Daniel took great care of you and that your service was quick and easy. We appreciate your business and hope to see you again soon!
MEMPHIS, TN
Ed D|2014 Chevrolet Corvette
Confirmed Service Customer
5/18/2026
Your service was very good but 166 . dollar oil change will probably cause me to go elsewhere. Thank you
DANIEL MONTOYO
5/18/2026
Thank you for your business and for your compliment regarding our service quality. We apologize that our pricing did not meet your expectations; because your Corvette requires premium Mobil 1 Full Synthetic oil to protect its high-performance engine, the cost is higher than a standard oil change.
MEMPHIS, TN
Frederic C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/27/2026
Desi and Team are Great being courteous ,patient and Professional !
DESI TATE
5/27/2026
We are delighted to hear that Desi and our service team provided you with such a great experience. We truly appreciate your business and your kind words.
CORDOVA, TN
Percy C|2021 GMC 1500 Sierra
Confirmed Service Customer
6/16/2026
The service rep, Montoya, assisted me right away. His knowledge of the coupons and rewards helped me immensely. The service took about an hour and a half as he predicted. I was pleased with the service as well. One other note, he replaced my wheel key which had been misplaced.
DANIEL MONTOYO
6/29/2026
We are so glad to hear that Daniel was ready to assist you right away and could save you money using your coupons and rewards. We look forward to providing you with the same excellent care on your next visit for your GMC Sierra!
MEMPHIS, TN
Linda M|2023 Chevrolet Tahoe
Confirmed Service Customer
5/21/2026
Great customer service.
DESI TATE
5/22/2026
We're so glad Desi could provide you with great customer service. We truly appreciate your business and look forward to taking great care of your Tahoe in the future!
MEMPHIS, TN
Jerry H|2019 Chevrolet Traverse
Confirmed Service Customer
5/24/2026
Need to honor the policy for extended warranty
CORDOVA, TN
Dan J|2011 Chevrolet Equinox
Confirmed Service Customer
5/24/2026
Good job 👍.
DESI TATE
5/26/2026
We are glad to hear that Desi and our service team did a good job taking care of you and your Equinox. We truly appreciate your business and look forward to seeing you again for your next maintenance visit. Safe travels!
MEMPHIS, TN
Robert L|2017 Chevrolet Tahoe
Confirmed Service Customer
5/28/2026
The service rep was fair and professional and took great care of me at a great price.
DESI TATE
5/29/2026
We’re thrilled to hear that Desi took great care of you and provided a smooth, professional experience. We appreciate your business and look forward to taking care of you next time!
MEMPHIS, TN
TONISHA B|2026 Chevrolet Trax
Confirmed Sales Customer
6/3/2026
The best experience I have ever had at a dealership.
ROBERTO RAMOS
6/4/2026
Hearing that this was the best experience you have ever had at a dealership completely makes our day. Roberto and our entire team appreciate your business and your trust. Enjoy your beautiful new 2026 Trax!
HORN LAKE, MS
ANGELA R|2026 Chevrolet Trax
Confirmed Sales Customer
6/6/2026
Everyone was helpful. James and Ramon were very helpful and courteous throughout the process. Would highly recommend those two to everyone
RAMON MONTOYA
6/8/2026
We are delighted to hear that everyone was so helpful and that James and Ramon provided you with such courteous and highly commendable service throughout your purchase. We will be sure to pass your kind words along to them! Congratulations on your beautiful new Trax!
MEMPHIS, TN
Donald W|2015 Chevrolet Malibu
Confirmed Service Customer
6/12/2026
Friendly and Professional.
STEVE JONES
6/12/2026
We're glad to hear that Steve provided you with friendly and professional service. We truly appreciate your business and look forward to welcoming you back to the dealership in the future!
BARTLETT, TN
Bernard E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2026
Very good.employees,we're very nice and helpful.
STEVE JONES
6/12/2026
We're glad to hear our team provided you with such nice and helpful service during your visit. Thank you for choosing us to care for your Silverado, and we hope to see you again soon!
BARTLETT, TN
Larry M|2026 Chevrolet Tahoe
Confirmed Service Customer
6/20/2026
Steve was great!
STEPHEN HUTCHISON
6/29/2026
We are so glad to hear that Steve provided you with great service during your visit. We look forward to taking care of you again on your next scheduled maintenance!
MEMPHIS, TN
Shirley J|2013 Chevrolet Equinox
Confirmed Service Customer
6/10/2026
Steve did an excellent job keeping posted about the status of my vehicle. I appreciate all his help. I was very grateful for the loaner car and do appreciate Jackie for her excellent customer service. Everyone who assist was very courteous.
STEVE JONES
6/11/2026
We are thrilled to hear that Steve did an excellent job keeping you updated on your Equinox and that Jackie provided great customer service with your loaner car. We appreciate your business and look forward to seeing you next time!
MILLINGTON, TN
Larry W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/13/2026
Everything went well
DANIEL MONTOYO
6/29/2026
We are happy to hear that everything went well during your service visit. We appreciate you choosing us to look after your 2020 Chevrolet Silverado 1500!
MEMPHIS, TN
Jessica W|2026 Chevrolet Trax
Confirmed Service Customer
6/13/2026
Was just great everyone met all my needs thanks a bunch
STEVE JONES
6/29/2026
We are so glad to hear that everything went great and that our team met all of your needs during your visit. We look forward to welcoming you back the next time your 2026 Trax is due for service!
MEMPHIS, TN
Timothy H|2026 Chevrolet Colorado
Confirmed Service Customer
6/13/2026
Friendly and professional. Knowledgable as well.
DESI TATE
6/29/2026
We are glad to hear that Desi and our team provided you with a friendly, professional, and knowledgeable experience. We look forward to taking care of you again on your next visit!
MILLINGTON, TN
Lamar H|2021 Chevrolet Tahoe
Confirmed Service Customer
6/14/2026
I went in for service, an oil change and a 4 wheel alignment. They forgot my oil mileage window sticker. And my steering is still slightly pulling to the right. The steering still isn't dead center it to is still slightly to the right.
TAYLOR SMITH
6/29/2026
Thank you for providing your feedback regarding your recent visit for an oil change and a 4-wheel alignment on your Tahoe. Our goal is always to get the job done right the first time. Thank you for your time and for allowing us the opportunity to correct this.
Cordova, TN
Anthony S|2022 Chevrolet Corvette
Confirmed Service Customer
6/17/2026
Very informing and professional
STEVE JONES
6/29/2026
We are so pleased to hear that Steve provided you with such an informative and professional experience during your visit. We truly appreciate your business and are honored to take care of your 2022 Chevrolet Corvette.
MEMPHIS, TN
Cam B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/23/2026
Handled most of the difficulties of my warranty for me which I appreciated greatly and once it got approved and parts were gotten they finished the job quickly and that was awesome since it was tough getting around without my vehicle
TAYLOR SMITH
6/29/2026
We are so glad to hear that our team was able to take the stress out of the situation by handling most of the warranty difficulties on your behalf. Please let us know whenever we can assist you again!
ATOKA, TN
COURTNEY C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/19/2026
Great customer service, friendly knowledgeable staff. Everyone worked great with me through the entire process.
ROBERTO RAMOS
6/29/2026
We are so glad to hear that you experienced great customer service from our friendly and knowledgeable team throughout your entire purchase process. Enjoy your brand-new 2026 Chevrolet Silverado 1500!
MEMPHIS, TN
Latasha K|2017 Chevrolet Sonic
Confirmed Service Customer
6/19/2026
The work done with my car was fine. My check out process, not so much. I was double charged and now I have to wait to get my money back even though the mistake wasn't made by me. Now everything else i had planned has been inconvenienced because of this.
TAYLOR SMITH
6/29/2026
Thank you for your feedback regarding your recent service visit for your Chevrolet Sonic. Being double-charged is a significant error, and we completely understand how upsetting and disruptive it is to have your funds tied up and your plans inconvenienced due to a mistake on our part. This is definitely not the smooth, professional experience we aim to provide. We genuinely appreciate your patience and hope to have the opportunity to earn back your confidence.
MEMPHIS, TN
Rufus B|2026 Chevrolet Equinox
Confirmed Service Customer
6/4/2026
My tire sensor light came on when I left the dealership. I have only had the car six months and I`m disappointed the sensor light came on.
DESI TATE
6/29/2026
Thank you for your feedback regarding your recent service visit for your Chevrolet Equinox. We are truly sorry to hear that your tire sensor light came on right after you left our dealership
MILLINGTON, TN
Cassandra H|2021 Chevrolet Malibu
Confirmed Service Customer
6/22/2026
Daniel was excellent when checking my car in for service. He kept in touch with me the entire time.
DANIEL MONTOYO
6/29/2026
We are so glad to hear that Daniel provided excellent service from the moment you checked in and kept you well-informed throughout your entire visit. We appreciate your business and look forward to seeing you again next time!
MEMPHIS, TN
Emmett W|2020 Chevrolet Colorado
Confirmed Service Customer
6/22/2026
Desi was very professional and simply made it happen. Highly recommended.
DESI TATE
6/29/2026
We highly appreciate your recommendation and your business. We look forward to providing you with the same excellent experience on your next visit!
MEMPHIS, TN
Doris M|2020 Chevrolet Spark
Confirmed Service Customer
6/25/2026
Never had a oriblem
STEVE JONES
6/29/2026
We love hearing that you've never had a problem during your visits with us. We look forward to keeping your Chevrolet Spark running smoothly for many more miles to come!
BARTLETT, TN
Venson M|2011 Chevrolet Silverado
Confirmed Service Customer
6/25/2026
Professional strictly business
DESI TATE
6/29/2026
We appreciate you highlighting the professional, straightforward, and efficient service you received during your visit. Thank you for your business, and we look forward to assisting you again in the future!
MEMPHIS, TN
SHENISA M|2026 Chevrolet Traverse
Confirmed Sales Customer
6/10/2026
Thank you for your time and consideration. Thank you that this wasnt a long drawn out process. Thank you!
JOSHUA CLEMONS
6/11/2026
We are so glad you had a great, hassle-free experience with Josh. We appreciate your business and your kind words, and we wish you many happy miles in your new Traverse!
WEST MEMPHIS, AR
Mary D|2024 Chevrolet Malibu
Confirmed Service Customer
6/13/2026
excellent service
STEVE JONES
6/29/2026
We are thrilled to hear that you received excellent service during your visit. We look forward to providing you with the same high level of care on your next service visit!
MEMPHIS, TN
Richard H|2019 Chevrolet Tahoe
Confirmed Service Customer
6/16/2026
Service guy was great . He came and told us of any delays.
DANIEL MONTOYO
6/29/2026
We are glad to hear that Daniel was great and kept you well-informed about delays during your visit. We look forward to providing you with another great experience on your next service visit!
LAKELAND, TN
Christopher K|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/19/2026
Went in for a sensor diagnostic and asked if I could get an oil change while the vehicle was there. They made the accommodation and got it all done.
DESI TATE
6/29/2026
We are so glad to hear that our service team was able to accommodate your last-minute request for an oil change alongside your sensor diagnostic. We look forward to taking great care of your Silverado 2500 HD on your next visit!
WILLISTON, TN
John G|2018 Chevrolet Suburban
Confirmed Service Customer
6/19/2026
Very helpful
DANIEL MONTOYO
6/29/2026
We are so glad to hear that Daniel was very helpful during your service visit. We look forward to providing you with another great experience on your next visit!
MEMPHIS, TN
James K|2024 Chevrolet Equinox
Confirmed Service Customer
6/24/2026
took way to long and very over priced
STEPHEN HUTCHISON
6/29/2026
We sincerely apologize that the service took much longer than expected and that you felt the pricing was too high. We always aim to provide both efficient service and fair value, and it is clear we missed the mark for you this time. We value your business and hope to earn back your confidence in the future.
MILLINGTON, TN
Regina C|2022 GMC Acadia
Confirmed Service Customer
6/24/2026
Salesman Steve took care of me and my car needs and made sure my car was taken care of.
STEPHEN HUTCHISON
6/29/2026
We are so glad to hear that Steve took such great care of you and ensured all of your vehicle's needs were met during your visit. We appreciate your business!
MEMPHIS, TN
David M|2019 Chevrolet Sonic
Confirmed Service Customer
6/29/2026
Overall a good experience. I’ve had a few nitpicking experiences about the time waited on my car and the cleanliness of the way it was returned. Not sure if the mechanics are suppose to top of fluids but the don’t. I never get a complimentary car wash even when I ask not in 5 years.
TAYLOR SMITH
6/30/2026
We appreciate your business over the last 5 years, and while we are glad to hear that you had an overall good experience, we want to sincerely apologize for the areas where we fell short of your expectations. We value your loyalty and look forward to providing you with a much better experience next time.
MEMPHIS, TN
Burlas J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
As always the service is great with Jim Keras Chevrolet. My vehicle was taken in quickly and I was back on the road in less than an hour! Thank you for the great service!!
TAYLOR SMITH
6/12/2026
We know your time is valuable, so we're glad to hear Taylor got your Silverado serviced and back to you in less than an hour. We look forward to providing you with that same great service on your next visit!
MEMPHIS, TN
Robert B|2016 Chevrolet Sonic
Confirmed Service Customer
6/18/2026
Desi Tate is great. He represents the dealership with obvious professionalism.
DESI TATE
6/29/2026
We are proud to hear that Desi looked after you with such high-level professionalism during your visit. We look forward to providing you with the same excellent care on your next visit!
OAKLAND, TN
Cory P|2019 Chevrolet Tahoe
Confirmed Service Customer
6/18/2026
Every single time I use the service center it's a horrible experience. Takes forever. Little communication. High prices. This place does nothing but frustrate the hell out of you. I'm using Chuck Hutton from now on. No way they can be as incompetent as Jim Keras.
DESI TATE
6/29/2026
Thank you for your candid feedback regarding your service visit for your Chevrolet Tahoe. We are genuinely sorry to hear that your experiences with our service center have been consistently frustrating, slow, and lacking in communication. We value your past business and hope we can find a way to restore your trust.
MEMPHIS, TN
Brandi A|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/22/2026
It was great! This is my second time getting an oil change at the dealership. Everyone was really nice and efficient.
STEPHEN HUTCHISON
6/29/2026
We are so glad to hear that your second oil change visit with us was just as great as the first. We look forward to taking great care of you and your Trailblazer for your next maintenance visit!
MEMPHIS, TN
Kelly H|2022 Chevrolet Tahoe
Confirmed Service Customer
6/26/2026
Steve and Desi took care of me.
TAYLOR SMITH
6/29/2026
We are so glad to hear that Steve and Desi provided you with such excellent care during your service visit. We truly appreciate your business and look forward to taking great care of your Tahoe!
MEMPHIS, TN
Charles F|2007 Chevrolet Avalanche
Confirmed Service Customer
6/26/2026
There was a tire lug broke on my vehicle after I explained that I did not want tires rotated.
DESI TATE
6/29/2026
We want to sincerely apologize for the frustration surrounding your recent service visit. We value your business and hope to have the chance to make things right.
MEMPHIS, TN
Necole F|2020 Chevrolet Equinox
Confirmed Service Customer
6/26/2026
Great customer service
STEPHEN HUTCHISON
6/29/2026
We are so pleased to hear that you experienced great customer service during your visit. We look forward to helping you keep your Equinox in excellent shape!
CORDOVA, TN
Melanie C|2024 Chevrolet Traverse
Confirmed Service Customer
7/8/2026
.
STEVE JONES
7/10/2026
We are glad to hear you had a great experience during your service visit for your Traverse with Steve. We truly appreciate your business!
GERMANTOWN, TN
Leah L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/8/2026
Very quick service
DANIEL MONTOYO
6/8/2026
Thank you for sharing your experience. We are so happy to hear that Daniel provided you with quick, efficient service. We appreciate your business and look forward to taking great care of you and your truck during your next visit!
OLIVE BRANCH, MS
John G|2018 Chevrolet Suburban
Confirmed Service Customer
6/11/2026
Desi was great and managed my car persectly
DESI TATE
6/12/2026
We're glad to hear that Desi provided you with such excellent service and managed everything perfectly. We appreciate your business and hope to see you again soon!
MEMPHIS, TN
Karen B|2019 Chevrolet Spark
Confirmed Service Customer
6/18/2026
Service great. I was able to use coupon plus Steve tried to help this old lady look up her member number in order to use reward points. Will use those next time.
STEVE JONES
6/29/2026
We are so happy to hear that you had a great service experience and were able to take advantage of your coupon savings. Going that extra mile to assist our guests is exactly what we love to do. We look forward to helping you redeem those reward points on your next visit for your Spark!
MEMPHIS, TN
ERICA R|2026 Chevrolet Trax
Confirmed Sales Customer
6/21/2026
The salesman was very patient and courteous in helping with getting the car.
JESSIE OCAMPO
6/29/2026
We are so glad to hear that Jessie was patient and courteous while assisting you with your new vehicle purchase. We truly appreciate your business and hope you enjoy driving your new 2026 Chevrolet Trax!
MEMPHIS, TN
Darren L|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
6/29/2026
Desi did a great job he explained everything to me he showed me what they were going to do as well as showed me what they did do he brought back all my paperwork from the last time I was there and was very professional and courteous
DESI TATE
6/29/2026
Taking the time to explain the process clearly and ensuring all your paperwork is in order is exactly the level of service we strive to deliver. We truly appreciate your business and look forward to seeing you again for your next service!
CORDOVA, TN
Charlie W|2018 GMC 1500 Sierra
Confirmed Service Customer
7/7/2026
Very friendly and professional!
STEVE JONES
7/10/2026
We are thrilled to hear that you had a very friendly and professional experience during your service visit for your Sierra with Steve. We look forward to taking great care of you next time!
MEMPHIS, TN
Larry M|2026 Chevrolet Tahoe
Confirmed Service Customer
7/8/2026
Steve took great care of my car
STEPHEN HUTCHISON
7/10/2026
We are glad to hear that Steve took great care of your Tahoe during your service visit. We look forward to taking great care of you next time!
MEMPHIS, TN
Hunter P|2024 Chevrolet Suburban 1500
Confirmed Service Customer
7/13/2026
I'll always rely on Jim Keras for service!
DANIEL MONTOYO
7/14/2026
We are incredibly grateful for your kind words and your loyalty. We truly appreciate your business. If there is ever anything you need, please don't hesitate to reach out!
MEMPHIS, TN
Kenneth M|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
6/21/2026
Desi was Awesome!
DESI TATE
6/29/2026
We are so glad to hear that Desi provided such an awesome experience during your service visit. We look forward to seeing you again for your next scheduled maintenance!
MEMPHIS, TN
Debora C|2023 Chevrolet Equinox
Confirmed Service Customer
6/24/2026
It's hard for me to rate as I am not qualified to determine if the actual work was done. This time I did not have to wait as long as long as in the past. I am impressed with the young man that oversaw the work on my car. He's a keeper.
DANIEL MONTOYO
6/29/2026
We completely understand your perspective, and we want to assure you that your Equinox was in expert hands with our certified technicians. We appreciate your continued business!
LAKELAND, TN
Kinlock B|2025 Chevrolet Blazer
Confirmed Service Customer
7/1/2026
Very polite, efficient group of people. Great service. Steve Jones is a great Service Advisor to deal with.
STEVE JONES
7/7/2026
Thank you so much for your wonderful words about Steve and our team! We truly appreciate your continued business and are glad to hear you received polite, efficient, and great service for your Blazer.
COLDWATER, MS
ANDREW M|2026 Chevrolet Colorado
Confirmed Sales Customer
7/1/2026
We had absolutely no problems with sales people, they treat ya like family. The service department is spot on. Friendly aditude!
MAYLEE MARIN
7/7/2026
Thank you so much for your wonderful feedback about our team! We are thrilled to hear that you felt treated like family and that our service department hit the mark with a friendly attitude. We truly appreciate your business and hope you love your new Colorado!
SOMERVILLE, TN
Robert P|2026 Chevrolet Trax
Confirmed Service Customer
7/5/2026
the workers was very nice and they were very good workers, job was completed in a timely manner.
STEPHEN HUTCHISON
7/7/2026
Thank you so much for the kind words about our team! We truly appreciate your business and are glad to hear our staff took great care of you and your Trax in a timely manner.
MEMPHIS, TN
Anika K|2015 Chevrolet Camaro
Confirmed Service Customer
7/5/2026
X
TAYLOR SMITH
7/7/2026
We appreciate your business and are glad we could take care of you and your Camaro!
MEMPHIS, TN
Jay M|2025 Chevrolet Tahoe
Confirmed Service Customer
7/10/2026
Great service as I had to get a ride to and from work which was extremely.
STEVE JONES
7/10/2026
We're glad to hear that we could help make your day a little easier by providing a ride to and from work while your Tahoe was with Steve for service. We truly appreciate your business and your kind words.
Memphis, TN
Richard H|2019 Chevrolet Tahoe
Confirmed Service Customer
7/10/2026
It was very easy and fast.
TAYLOR SMITH
7/10/2026
We're glad to hear that your service visit for your Tahoe was very easy and fast. Providing a smooth and efficient experience is always our goal. We appreciate your business!
LAKELAND, TN
Lc F|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/14/2026
I had to make 2 service visits to the dealership to get the issue resolved. And i still having an issue with the vehicle that repair in November 2025. And I charged for and repair the vehicle that was under warrant. Now I have called to get a refund on the repair. Poor customer service.
TAYLOR SMITH
6/29/2026
Thank you for taking the time to share your feedback. This is certainly not the level of service or care we aim to provide. Thank you for your patience while we work to resolve this for you.
CORDOVA, TN
Amy A|2018 Chevrolet Malibu
Confirmed Service Customer
6/15/2026
I love the service at this dealership. Been a customer for decades. Always top notch.
TAYLOR SMITH
6/29/2026
We are incredibly grateful for your decades of loyalty to our dealership. Knowing that you always receive top-notch care means the world to our team. We look forward to providing you with the same excellent service for many more years to come!
CORDOVA, TN
Nathaniel M|2025 GMC Terrain
Confirmed Service Customer
6/23/2026
5.star
DESI TATE
6/29/2026
We are thrilled to hear that you had an excellent experience with Desi during your service visit. We look forward to seeing you again for your next scheduled maintenance!
MILLINGTON, TN
Carolyn R|2020 Chevrolet Traverse
Confirmed Service Customer
7/8/2026
Service rep was very prompt in greeting me and very proffessional. He texted me a phone number to call if at any time during service I had questions.
STEVE JONES
7/10/2026
Keeping you informed and comfortable throughout the process is exactly what we strive for! We truly appreciate your business and your kind words.
MEMPHIS, TN
Michelle H|2023 Chevrolet Blazer
Confirmed Service Customer
7/13/2026
My experience at the dealership was awesome as always. Keep up the great job Desi.
DESI TATE
7/13/2026
We are so glad to hear that your service visit was awesome and that Desi took such great care of you. We greatly appreciate your business.
MILLINGTON, TN
ADAM S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/13/2026
Joshua, Andrea and Scott were great! took care of everything and made the whole process super smooth.
JOSHUA CLEMONS
7/13/2026
We are so glad that Josh, Andrea, and Scott could provide you with such a seamless and smooth experience. We truly appreciate your business. Enjoy your new Silverado 1500!
MEMPHIS, TN
Stan T|2023 Chevrolet Corvette Z06
Confirmed Service Customer
7/23/2026
I’m always well taken care of at Jim Keras
STEPHEN HUTCHISON
7/23/2026
We're thrilled to hear that Steve and our team always take great care of you and your Corvette Z06. We truly appreciate your continued loyalty.
MEMPHIS, TN
Julio S|2024 Chevrolet Trax
Confirmed Service Customer
7/27/2026
I purchased a vehicle from this dealership less than 3 years ago. This car failed on the highway and put me in serious danger. I was pleased that your dealership bought the car back it was the right thing to do. But I am down a vehicle and the only offer you gave me was not acceptable. So I’m struggling to get around now. It leaves a bad taste in my mouth.
TAYLOR SMITH
7/28/2026
Thank you for your candid response. We share your concern regarding the highway issue you experienced and are glad you were unharmed. If you are willing, we would welcome the opportunity to review alternative options with you to help resolve your transportation needs
MEMPHIS, TN
Willie T|2021 Chevrolet Tahoe
Confirmed Service Customer
6/29/2026
Couldn't be happier , great service
DESI TATE
6/29/2026
We are thrilled to hear that you couldn't be happier with your visit and that you received great service. We truly appreciate your business and look forward to seeing you at your next service visit!
MEMPHIS, TN
Linda M|2023 Chevrolet Tahoe
Confirmed Service Customer
6/29/2026
Desi was very attentive and informative. I appreciate the great customer service. I will be back.
DESI TATE
6/30/2026
We truly appreciate your business and your feedback. If there is ever anything else we can do to assist you, please don't hesitate to reach out!
MEMPHIS, TN
SHERRY T|2026 Chevrolet Trax
Confirmed Sales Customer
7/2/2026
Very positive, from receptionist to George and Rachel. All very professional. I was referred to them by my friends, John and Marsha Dunlap. Otherwise, it's likely I would not have been shopping at Jim Keras.
GEORGE GULLY
7/7/2026
Thank you so much for the kind words about George, Rachel, and the rest of our team! We are so glad John and Marsha referred you to us, and we truly appreciate your business. Congratulations on your new Trax, and please let us know if you ever need anything else!
MEMPHIS, TN
Joshua F|2026 Chevrolet Traverse
Confirmed Service Customer
7/2/2026
Great service, friendly staff. excellent waiting area.
STEVE JONES
7/7/2026
Thank you so much for your kind words about our staff and waiting area! We truly appreciate your business and are glad to hear you had a great experience with Steve and the team while servicing your Traverse.
ARLINGTON, TN
Paula I|2025 Chevrolet Blazer
Confirmed Service Customer
7/10/2026
The service I did not have a long wait and I was able to see the process from my phone....thank you guys for all you all do
DANIEL MONTOYO
7/10/2026
We truly appreciate your kind words and your business. We look forward to taking great care of you and your Blazer next time!
MEMPHIS, TN
Stephen D|2025 GMC Acadia
Confirmed Service Customer
7/10/2026
I drive a GMC, called the direct number to Keras GMC and was sent to Keras Chevrolet for my service. This was my 2nd attempt at getting a repair done within the last 2 weeks only to be given the runaround. I went back to Wolfchase GMC and I won’t be back.
DANIEL MONTOYO
7/13/2026
Thank you for bringing this to our attention. We sincerely apologize for the frustrating experience you had trying to get your GMC Acadia serviced. Being misdirected between our locations and feeling like you were given the runaround is completely unacceptable. We are looking into the situation.
MASON, TN
Larry H|2017 Chevrolet Suburban
Confirmed Service Customer
7/26/2026
Very good service and Steve HUTHENSON IS A we’ll QUALIFIED service rep with a lot of experience and he always is very responsive with a good attitude and smile.
TAYLOR SMITH
7/30/2026
We are glad to hear that Steve provided such attentive, knowledgeable, and friendly care. We truly value your continued business and look forward to assisting you again next time!
GERMANTOWN, TN
Jesere Z|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2026
Fue una experiencia bastante agradable sobre todo con el personal latino que habla español ellos tratan de ayudar mucho a personas que solamente cuentan con itin number cuenta bancaria y un pasaporte, el dealer también tiene buenas opciones de camionetas usadas para el cliente a pesar de todo pude salir con mi auto nuevo
DANIEL MONTOYO
6/29/2026
Nos alegra muchísimo saber que tuvo una experiencia tan agradable con nuestro equipo y que nuestro personal de habla hispana pudo brindarle el apoyo necesario para realizar su proceso con su ITIN, cuenta bancaria y pasaporte. Esperamos verle de nuevo en su próxima visita de servicio!
MEMPHIS, TN
Reginia W|2016 Chevrolet Suburban
Confirmed Service Customer
6/26/2026
Desire was great to work with. He kept me informed and never rushed me to make a decision. He acted as though he really cared.
DESI TATE
6/29/2026
We always want our guests to feel valued and never rushed, so your feedback means the world to us. We look forward to taking great care of you again down the road!
MUNFORD, TN
Tahj J|2017 Buick Encore
Confirmed Service Customer
7/8/2026
After paying $2000 for an air conditioner repair my air has gone back out and had to take it back to the dealership. I am praying that they get it right this time, after all they are the professionals and not me. If you diagnose a problem and tell me this repair is needed why would the product not work based on your diagnosis????
DESI TATE
7/10/2026
Thank you for bringing this to our attention, and we sincerely apologize for the frustration this situation has caused. We take your feedback very seriously and will look into exactly what happened with the initial repair.
MEMPHIS, TN
Corey C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2026
Great job, I came in to get an oil change and found out I had a bad battery. I could have gotten somewhere and my truck wouldn't have started, thank you for all you do.
DESI TATE
7/10/2026
We are so glad that Desi and our team were able to catch that bad battery during your oil change and save you from getting stranded. Catching those little things before they become big headaches is exactly what we are here for! We look forward to keeping your Silverado running great for miles to come!
HORN LAKE, MS
Steven J|2021 Chevrolet Blazer
Confirmed Service Customer
7/29/2026
Great service
DANIEL MONTOYO
7/30/2026
We are glad to hear that Daniel and our team provided you with great service. We truly appreciate your business and look forward to seeing you again next time!
MEMPHIS, TN
Samuel E|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
7/29/2026
Great customer service!
STEVE JONES
7/30/2026
We are delighted to hear that Steve and our team provided you with great customer service. We truly appreciate your business and look forward to seeing you again next time!
CORDOVA, TN
Forrest J|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/29/2026
I always get good service at the Jim Keras Chevrolet service department. Both of the Steve’s are great. However, the 3% surcharge on credit card payments is absolutely ridiculous. I am paying hundreds of dollars sometimes (almost never less than $100.00) and y’all can’t eat rhe credit card processing fee? You need to either work out a better contract with your credit card processor or just eat the expense. That is cheap and unnecessary on the dealership’s part. It’s not like it’s some mom and pop operation. It’s nickel and dime stuff that really sullies the good work done by the folks there. Do better.
DANIEL MONTOYO
7/30/2026
Thank you for sharing your honest feedback. We have passed your comments directly along to our management team for review. We appreciate your business and hope to see you again next time!
MILLINGTON, TN
Joseph E|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/24/2026
Daniel was excellent and kept.me informed on progress and dealt with warranty company. Hassle free
DANIEL MONTOYO
7/24/2026
Thank you for taking the time to share your feedback! Daniel and our service team always strive to make every visit seamless and stress-free. We appreciate your continued trust.
MILLINGTON, TN
Reggie B|2022 Chevrolet Camaro
Confirmed Service Customer
7/31/2026
Making an appointment was easy, Desi, my advisor, was great and repairs were performed to my satisfaction!
DESI TATE
7/31/2026
We are delighted to hear that booking your appointment was easy and that Desi provided great service while taking care of your Camaro. We appreciate your business and look forward to serving you again.
MARION, AR
Shelly M|2019 Chevrolet Traverse
Confirmed Service Customer
7/31/2026
Steve Jones met me at the car. Very courteous and made me feel confident my car was in good hands. Came out and very politely and told me i needed a cabin and under the hood air filter. He asked witout assuming i would say yes. I like that. Not pushy! When the bill came he asked if i had points with My Chevrolet. Helped me find them and apply them to my bill. Also washed my car for me. Great experience for just an oil change and a tire rotation.
STEVE JONES
8/4/2026
We’re glad to hear Steve took such great care of you and helped you save with your rewards points. We appreciate your business and look forward to seeing you next time!
BARTLETT, TN
PAUL M|2027 Chevrolet Equinox
Confirmed Sales Customer
8/9/2026
Alex Owen was great to work with, no pressure to sale me something I didn’t want/need. Knowledgeable and professional staff all around. Had the car in the color I wanted.
JAMES OWENS
8/11/2026
We're glad Alex and the rest of the team made buying your 2027 Equinox such a seamless experience. We truly appreciate your business!
MEMPHIS, TN
Makita M|2022 Chevrolet Malibu
Confirmed Service Customer
8/13/2026
Car has been at the dealership since 7/3/2026. Though done off the issue have been with the warranty company it still had been minimum communication.
TAYLOR SMITH
8/14/2026
Thank you for providing feedback. Your feedback helps us improve our communication process moving forward.
MEMPHIS, TN
Christina N|2024 Chevrolet Equinox
Confirmed Service Customer
8/13/2026
Fast service
DESI TATE
8/14/2026
We’re glad to hear you enjoyed fast service during your recent visit. We truly value your continued business.
MEMPHIS, TN
Dave J|2021 Chevrolet Corvette
Confirmed Service Customer
8/17/2026
Steve Hutchison was his usual helpful and friendly self, and the car service was performed. If a multi point inspection was done as noted, WHY NOT INCLUDE A COPY WITH THE SERVICE RECEIPT? Several other local dealers accept credit cards with no fee associated. This is a big negative when considering Keras for service.
STEPHEN HUTCHISON
8/17/2026
Thank you for taking the time to share your feedback with us! We appreciate you bringing these concerns to our attention. Your comments have been passed along to our management team.
GERMANTOWN, TN
Theresa B|2025 Chevrolet Tahoe
Confirmed Service Customer
7/26/2026
Lost my tire wheel lock key from my first oil change so they couldn’t complete a tire rotation this time around. Then at my next oil change they gave me warped filter which caused me to lose oil and have to get another oil change while
DANIEL MONTOYO
7/27/2026
We are deeply sorry to hear about your experience with the missing wheel lock key and the issue with your oil filter. This is certainly not the level of service or quality care we strive to provide for you and your Tahoe. Your comments have been shared with our management team.
COLLIERVILLE, TN
BRANDY L|2026 Chevrolet Traverse
Confirmed Sales Customer
7/30/2026
Top notch experience start to finish. Andrea and Rachel listened to exactly what I was looking for, had options ready to test drive and see once I arrived, made me feel comfortable throughout the entire visit and ensured I was happy when I left with my new car. I can’t say more positive things about my interactions and experience!
GEORGE GULLY
7/31/2026
We are delighted to hear that Andrea and Rachel provided a top-notch experience and made sure you felt comfortable and cared for throughout your visit. Congratulations on your new 2026 Chevrolet Traverse, and thank you for choosing us!
EADS, TN
Martha B|2016 Chevrolet Malibu
Confirmed Service Customer
8/17/2026
Steve is always helpful
STEPHEN HUTCHISON
8/18/2026
Thank you so much for taking the time to share your feedback! We are delighted to hear that Steve has been so helpful every time you visit us. Providing consistent, great service for you and your Malibu is always our goal. We appreciate your loyalty and look forward to seeing you again next time!
MEMPHIS, TN
Kim E|2022 Chevrolet Tahoe
Confirmed Service Customer
8/17/2026
Daniel, my service advisor, was quick to get my vehicle in the system, he was very friendly and kept me abreast of my service work. I waited The exact amount of time given to me from the beginning.
DANIEL MONTOYO
8/18/2026
We’re delighted to hear that Daniel provided quick, friendly service and kept everything right on schedule. Thank you for choosing us for your Tahoe's service needs. We look forward to seeing you next time!
MEMPHIS, TN
Bertis A|2013 Chevrolet Impala
Confirmed Service Customer
8/17/2026
I brought my 2013 Impala in for my oil service and thankfully for STEVE and your service department I was in and out in a reasonable time Everyone was very professional and took good care of my car.
STEPHEN HUTCHISON
8/18/2026
Thank you so much for taking the time to share your feedback! Providing prompt, professional service is always our goal. We truly appreciate your business and look forward to seeing you again next time!
COLLIERVILLE, TN
Chad J|2024 Chevrolet Equinox
Confirmed Service Customer
8/18/2026
Since i purchased a new car i was given a one time free “mvp” treatment after my first month of purchasing the vehicle which was a car wash and diagnostic check and all my fluids would be topped off. Well I got none of those services. My fluids were at the same levels, my car definitely was not washed. I took time out of my busy day to make an appointment and none of the services were done. Very disappointed.
TAYLOR SMITH
8/18/2026
Thank you for taking the time to share this feedback. We sincerely apologize for your experience during your recent service visit. We appreciate your business and would appreciate the chance to address this directly and complete all missed services for you. Please reach out to us at your convenience so we can coordinate a time that works for you.
BARTLETT, TN
Dashia J|2023 Chevrolet Malibu
Confirmed Service Customer
6/20/2026
Great ser
STEVE JONES
6/29/2026
We are glad to hear you received great service during your visit with Steve. We look forward to providing you with another excellent experience next time!
MEMPHIS, TN
Necole F|2020 Chevrolet Equinox
Confirmed Service Customer
6/24/2026
Service was fast and customer service was superb. Thanks Daniel and Steve H.
DANIEL MONTOYO
6/29/2026
We're glad to hear that your service visit was fast and that you received superb customer service from our team. We look forward to seeing you at your next maintenance visit!
CORDOVA, TN
Courtney H|2026 Chevrolet Traverse
Confirmed Service Customer
6/28/2026
No issues.
STEPHEN HUTCHISON
6/29/2026
We are so glad to hear that your service visit for your Traverse went smoothly and with no issues. We look forward to providing you with the same great experience at your next maintenance visit!
BARTLETT, TN
FREDDY M|2026 Chevrolet Colorado
Confirmed Sales Customer
6/28/2026
Alex was very helpful was not pushy and the service manager was also very helpful
JAMES OWENS
6/29/2026
We are glad to hear that Alex was so helpful and provided a pressure-free experience, and that our service manager took great care of you as well. Enjoy your new Colorado, and please let us know whenever we can assist you next!
HERNANDO, MS
Danny S|2019 Chevrolet Tahoe
Confirmed Service Customer
7/27/2026
Always great professional service
STEPHEN HUTCHISON
7/27/2026
We're glad Steve and our service team continue to provide you with top-notch, professional care. Thank you for being a valued customer and trusting us with your Chevrolet Tahoe!
MEMPHIS, TN
Trinette R|2023 Chevrolet Malibu
Confirmed Service Customer
7/27/2026
Very punctual. Excellent service and friendly customer service.
TAYLOR SMITH
7/27/2026
We know how valuable your time is, so we're delighted to hear that Taylor made your visit both punctual and pleasant. We appreciate your business and look forward to serving you again!
MEMPHIS, TN
Jacob J|2024 Chevrolet Malibu
Confirmed Service Customer
7/27/2026
It was a please experience professional service
DESI TATE
7/27/2026
We're happy to hear that Desi provided you with pleasant and professional service. Thank you for choosing us for your Malibu's service needs.
MEMPHIS, TN
Michael H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2026
It was a seamless visit, and the staff were friendly and engaging.
DANIEL MONTOYO
7/31/2026
We are glad to hear that your service visit was seamless and that Daniel and our team provided a friendly, engaging experience. We appreciate your business and look forward to taking care of your Silverado 1500 next time you visit.
MEMPHIS, TN
Star S|2026 Chevrolet Trax
Confirmed Service Customer
8/19/2026
Our mechanic was very fast and efficient.
DANIEL MONTOYO
8/19/2026
We are glad to hear that you had such a great experience and that your mechanic was fast and efficient during your service visit. We look forward to taking care of your vehicle again in the future!
MEMPHIS, TN
RONALD B|2026 Chevrolet Traverse
Confirmed Sales Customer
7/27/2026
Katie was excellent and made my car buying experience amazing.
KATIE STOUT
7/31/2026
We are delighted to hear that Katie was excellent and made your car-buying experience amazing. Congratulations on your new Traverse!
OLIVE BRANCH, MS
Chatto P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/29/2026
Oil change
DANIEL MONTOYO
7/30/2026
We are glad to hear you had a great experience with Daniel and our service team. We truly appreciate your business and look forward to seeing you again next time!
MEMPHIS, TN
Michael S|2022 Chevrolet Colorado
Confirmed Service Customer
8/3/2026
Very nice and courteous. Would recommend them to anyone
DANIEL MONTOYO
8/4/2026
We’re glad to hear that Daniel and our service team provided courteous care for your Colorado, and we truly appreciate your recommendation. Please let us know whenever we can assist you again!
MEMPHIS, TN
Johnathan L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/3/2026
Took 2 days to mention that the diagnostics was back up for bout a week, instead just mentioning it up front so vehicle would not just sit there for 2 days and nothing took place with it Back up camera
DANIEL MONTOYO
8/4/2026
Thank you for sharing your feedback. We apologize that we didn't inform you upfront about the diagnostic delay on your Silverado's back-up camera. We completely understand how frustrating it is to have your truck sit for two days without updates. We are reviewing this with our team to prevent it from happening again.
MILLINGTON, TN
Larry C|2019 Chevrolet Impala
Confirmed Service Customer
8/11/2026
For a Saturday, service was very quick and smooth. I appreciate the coupons, the price was good. Everyone was so friendly and caring as well
DANIEL MONTOYO
8/12/2026
Thank you for taking the time to share your feedback! We're thrilled to hear that Daniel and our team were able to provide quick, friendly service and that you enjoyed the savings from our coupons. We truly appreciate your business.
MEMPHIS, TN
Kamisha A|2026 Chevrolet Equinox
Confirmed Service Customer
8/17/2026
I loved that I didn't have to wait all day for an oil change even though I was a walk in. I appreciate that. No matter which dealership I go to in my city I am in and out.
TAYLOR SMITH
8/17/2026
We are so glad to hear how quick and convenient your walk-in oil change was. We truly appreciate your continued business.
MEMPHIS, TN
Gary R|2025 Chevrolet Colorado
Confirmed Service Customer
8/22/2026
Missing exhaust tip
DANIEL MONTOYO
8/24/2026
Thank you for taking the time to leave us feedback. Your comments will be passed along to our service management team.
BARTLETT, TN
Delois M|2020 Chevrolet Equinox
Confirmed Service Customer
8/23/2026
Good
STEPHEN HUTCHISON
8/24/2026
We appreciate your business. If there is anything we can do to make your next appointment even better, please feel free to let us know.
MEMPHIS, TN
Gwendolyn K|2024 GMC Sierra 1500
Confirmed Service Customer
7/25/2026
Fast courteous service and great customer care
TAYLOR SMITH
7/27/2026
We're glad to hear Taylor and our service team provided you with quick and attentive care. Thank you for trusting us with your GMC Sierra!
MEMPHIS, TN
William D|2019 Chevrolet Suburban
Confirmed Service Customer
7/29/2026
The customer service was outstanding and professional.
DESI TATE
7/30/2026
We are delighted to hear that Desi and our team provided you with outstanding and professional customer service. We truly appreciate your business and look forward to serving you again next time!
MEMPHIS, TN
DONELL B|2026 Chevrolet Trax
Confirmed Sales Customer
8/3/2026
Awesome experience thanks Ramon Montoya
RAMON MONTOYA
8/4/2026
We’re so glad to hear that you had an awesome experience purchasing your new Trax with Ramon. We truly appreciate your business and hope you enjoy every mile in your new vehicle!
ARLINGTON, TN
ADAM L|2027 Chevrolet Bolt
Confirmed Sales Customer
8/14/2026
Andrea was amazing to deal with during the purchase of my 2027 Bolt! We waited for 6 months for it to show up, but she helped me track it all the way to the delivery date, and was able to get me the exact deal I was looking for. Vernon in finance was a pleasure to deal with, too.
JERRY JONES
8/14/2026
Thank you for sharing your feedback with us! We’re thrilled to hear that Andrea and Vernon took such great care of you during your 2027 Bolt purchase. We truly value your business and hope you love every mile.
CORDOVA, TN
Douglas M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2026
Desi (Service Rep) and the techs are fantastic.
DESI TATE
8/20/2026
Desi and our technicians work hard to provide top-notch service. We appreciate your business and look forward to seeing you next time.
MILLINGTON, TN
Robert H|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/19/2026
Great service! They even reminded me about my points in the Chevrolet App so my oil change cost me nothing out of pocket.
STEVE JONES
8/19/2026
We're glad to hear you received great service. We truly appreciate your business and look forward to taking care of your Silverado the next time you visit.
CORDOVA, TN
Nathan G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/21/2026
The service is consistently good. The team works well together to make sure customers are satisfied. I highly recommend this facility to anyone.
STEPHEN HUTCHISON
7/21/2026
We are glad to hear that Steve and our team provided you with consistently great service for your Silverado 1500. We truly appreciate your recommendation and look forward to seeing you again.
MEMPHIS, TN
Christopher L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/23/2026
Efficient
TAYLOR SMITH
7/24/2026
We are glad to hear that Taylor provided you with efficient service for your Silverado 1500. We truly appreciate your business and look forward to serving you again!
MEMPHIS, TN
Stan T|2023 Chevrolet Corvette Z06
Confirmed Service Customer
8/5/2026
Steve is always the best and many thanks.
STEPHEN HUTCHISON
8/6/2026
We're glad to hear that Steve provided you with exceptional service once again. We truly appreciate your continued business and look forward to taking care of your Corvette Z06 down the road!
MEMPHIS, TN
Martress W|2019 Buick Encore
Confirmed Service Customer
8/11/2026
Took my 2019 Buick Encore in for the Stablink light on and was told it was the abs system. They had to order the parts and a week later it was so-called fixed. Picked up the car and on the way home, the same issues were happening again. Called the dealership and told them, and they had a tow company pick the car up because the brakes were engaged. Your service technicians diagnosed it again and this time, it was another issue. So they had to order another part and to keep this short, my vehicle was in the shop for 2 weeks and I spent around $3K.
STEVE JONES
8/11/2026
We sincerely apologize for the delay, cost, and frustration caused by the repeated repair trips for your Buick Encore. We value your business. Our management team has been made aware of your comments.
OLIVE BRANCH, MS
Gary R|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
8/14/2026
Bad
DESI TATE
8/17/2026
Thank you for sharing your feedback with us. Please reach out to our Service Manager directly at your earliest convenience so we can discuss your visit in more detail and address your concerns.
CORDOVA, TN
Lasonja H|2019 Chevrolet Camaro
Confirmed Service Customer
8/21/2026
Service was great
STEVE JONES
8/24/2026
We truly appreciate your continued trust in us and look forward to taking care of you again next time.
MEMPHIS, TN
Michael F|2024 Chevrolet Colorado
Confirmed Service Customer
8/17/2026
Great
STEVE JONES
8/17/2026
Keeping your Colorado running smoothly is always our top priority. We truly appreciate your business.
SOUTHAVEN, MS
Ryan H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/17/2026
Great staff!..quick in and out service
STEVE JONES
8/18/2026
We're glad to hear Steve got you in, out, and back on the road quickly. Thank you for choosing us for your Silverado's service. We look forward to serving you again!
WEST MEMPHIS, AR
Lloyd A|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
7/31/2026
They do a good job. I like the video overview of the inspection they can look at with you to know exactly what is going on
STEPHEN HUTCHISON
8/4/2026
We’re glad to hear you enjoyed the inspection video overview during your service visit for your Silverado. We truly appreciate your business and look forward to serving you again!
BARTLETT, TN
Kerry V|2026 Chevrolet Equinox
Confirmed Service Customer
8/14/2026
Upon arriving the gentleman taking the vehicle was friendly and courteous.
DESI TATE
8/14/2026
We’re glad our team made you feel welcome right away when you arrived. Please let us know if you ever need anything else for your Equinox. We're always happy to help!
LAKELAND, TN
Donna Y|2021 Chevrolet Equinox
Confirmed Service Customer
8/14/2026
Mr.Tate is excellent
DESI TATE
8/14/2026
It’s wonderful to hear that Desi provided excellent service during your visit. We truly value your business and look forward to serving you again in the future!
MILLINGTON, TN
GARY T|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
8/21/2026
I have never purchase a vehicle long distance before and I would say I was a bit nervous, but Scott and Andrea Brown walked me though all the details and particulars of how the process would unfold and made the purchase stress free and easy. I could ask for a better team leading through the process!!
ANDREA BROWN
8/21/2026
We're so glad Andrea and Scott took great care of you and made your first long-distance vehicle purchase smooth and seamless. Enjoy the new Z06!
BRUSH PRAIRIE, WA
Harold W|2024 Chevrolet Corvette E-Ray
Confirmed Service Customer
8/21/2026
As usual service was exceptional and the staff was great
STEPHEN HUTCHISON
8/21/2026
We're so glad to hear your service visit was exceptional as usual. Safe travels in your Corvette, and see you next time!
BLYTHEVILLE, AR
Toni T|2017 Chevrolet Impala
Confirmed Service Customer
8/21/2026
Walked in to get an oil change and tire rotation
DANIEL MONTOYO
8/21/2026
We're glad Daniel and our service team could get your Impala in and out quickly for your oil change and tire rotation. We appreciate your business and look forward to seeing you next time.
MEMPHIS, TN
Gena W|2020 Chevrolet Trax
Confirmed Service Customer
8/23/2026
DESI IS ALWAYS GREAT,,, ANSWERS EVERY TIME I CALL AND MAKES SURE MY CONCERNS A WELL TAKEN CARE OF IN A TIMELY MANNER
DESI TATE
8/24/2026
We love hearing that Desi takes such great care of you every time you call. Having someone reliable who listens and handles your service quick and easy makes all the difference. We truly appreciate your trust in us and look forward to seeing you next time.
MEMPHIS, TN
Jermicha F|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/24/2026
I had a very nuanced issue which had been taken to another dealership to unsuccessfully address. Jim Keras’ team made me feel more optimistic, to Include consistent updates even when unsubstantial.
STEPHEN HUTCHISON
8/24/2026
We know how frustrating it can be to deal with tricky, unresolved vehicle issues, so we're happy Steve and our service team could bring you peace of mind and keep you updated every step of the way. We truly appreciate your business!
OLIVE BRANCH, MS
Carolyn B|2021 GMC Yukon XL
Confirmed Service Customer
7/17/2026
Desi,the service did an excellent job getting my tire fixed.
DESI TATE
7/21/2026
We are delighted to hear that Desi provided excellent service and took care of your tire repair quickly for your Yukon XL. We truly appreciate your business and look forward to serving you again!
SOUTHAVEN, MS
Chuck B|2023 Chevrolet Tahoe
Confirmed Service Customer
7/24/2026
Always efficient and professional
STEPHEN HUTCHISON
7/24/2026
Thank you for the great feedback. We truly appreciate your business and look forward to serving you again.
LAKELAND, TN
Heather G|2016 Chevrolet Suburban
Confirmed Service Customer
8/2/2026
The insurance approval process took a while, but other than that, I had no qualms
STEPHEN HUTCHISON
8/4/2026
We appreciate your patience during the insurance approval process and are glad Steve and the team took good care of your Suburban.
COLLIERVILLE, TN
Terrance C|2017 Chevrolet Equinox
Confirmed Service Customer
8/5/2026
Good 👍
DESI TATE
8/6/2026
We're glad to hear you had a good experience with Desi and our service team. We truly appreciate your business and look forward to taking care of your Equinox down the road!
MEMPHIS, TN
ANNA H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/19/2026
Everyone was amazing! Andrea Brown, Ethan, and Vernon were absolutely the best. This was by far the best experience I’ve ever had at a dealership, and it was all because of these three! They made the entire process easy, comfortable, and enjoyable from start to finish. I couldn’t have asked for a better team to help with purchasing our new vehicle. We will definitely be back in the future! ⭐️⭐️⭐️⭐️⭐️
ETHAN HENSLEY
8/19/2026
We are thrilled to hear that this was by far the best dealership experience you’ve ever had. Congratulations on your new 2026 Chevrolet Silverado 2500 HD. We truly appreciate your business and look forward to welcoming you back in the future!
RANDOLPH, MS
Larry S|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/19/2026
Everyone was nice and professional. Service perform was very good with no issues
DESI TATE
8/19/2026
We are delighted to hear that you experienced nice, professional service and that everything went smoothly. We look forward to taking care of your truck again in the future!
MILLINGTON, TN